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cannot get unipass to work when will it be sorted have waited 3 months now will need to change to another browser if not fixed

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I have always had UNIPASS to allow me to acces various websites and some will not link unless you go in with unipass. It appears since firefox was upgrade last year they have not fixed this Do you have a timescale as I have waited 3 months if cannot be resolved will have to go back to internet explorer can you give me an idea when or if the issue withh unipass will be resolved many thanks Bill

I have always had UNIPASS to allow me to acces various websites and some will not link unless you go in with unipass. It appears since firefox was upgrade last year they have not fixed this Do you have a timescale as I have waited 3 months if cannot be resolved will have to go back to internet explorer can you give me an idea when or if the issue withh unipass will be resolved many thanks Bill
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Dodatkowe dane o systemie

Zainstalowane wtyczki

  • Shockwave Flash 32.0 r0

Aplikacja

  • Firefox 73.0
  • Identyfikator przeglądarki: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:73.0) Gecko/20100101 Firefox/73.0
  • Adres URL: https://support.mozilla.org/1/firefox/73.0/Darwin/en-US/

Rozszerzenia

  • Amazon.co.uk 1.1 (amazon@search.mozilla.org)
  • Amazon.com 1.1 (amazondotcom@search.mozilla.org)
  • Bing 1.1 (bing@search.mozilla.org)
  • Cisco Webex Extension 1.5.0 (ciscowebexstart1@cisco.com)
  • DuckDuckGo 1.0 (ddg@search.mozilla.org)
  • eBay 1.0 (ebay@search.mozilla.org)
  • Google 1.0 (google@search.mozilla.org)
  • Twitter 1.0 (twitter@search.mozilla.org)
  • Wikipedia (en) 1.0 (wikipedia@search.mozilla.org)
  • YouTube High Definition 68.0.2 ({7b1bf0b6-a1b9-42b0-b75d-252036438bdc})

Javascript

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Grafika

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  • numAcceleratedWindows: 2
  • numTotalWindows: 2
  • offMainThreadPaintEnabled: True
  • offMainThreadPaintWorkerCount: 3
  • targetFrameRate: 60
  • usesTiling: True
  • webgl1DriverExtensions: GL_ARB_blend_func_extended GL_ARB_draw_buffers_blend GL_ARB_draw_indirect GL_ARB_ES2_compatibility GL_ARB_explicit_attrib_location GL_ARB_gpu_shader_fp64 GL_ARB_gpu_shader5 GL_ARB_instanced_arrays GL_ARB_internalformat_query GL_ARB_occlusion_query2 GL_ARB_sample_shading GL_ARB_sampler_objects GL_ARB_separate_shader_objects GL_ARB_shader_bit_encoding GL_ARB_shader_subroutine GL_ARB_shading_language_include GL_ARB_tessellation_shader GL_ARB_texture_buffer_object_rgb32 GL_ARB_texture_cube_map_array GL_ARB_texture_gather GL_ARB_texture_query_lod GL_ARB_texture_rgb10_a2ui GL_ARB_texture_storage GL_ARB_texture_swizzle GL_ARB_timer_query GL_ARB_transform_feedback2 GL_ARB_transform_feedback3 GL_ARB_vertex_attrib_64bit GL_ARB_vertex_type_2_10_10_10_rev GL_ARB_viewport_array GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_depth_bounds_test GL_EXT_framebuffer_multisample_blit_scaled GL_EXT_texture_compression_s3tc GL_EXT_texture_filter_anisotropic GL_EXT_texture_mirror_clamp GL_EXT_texture_sRGB_decode GL_APPLE_client_storage GL_APPLE_container_object_shareable GL_APPLE_flush_render GL_APPLE_object_purgeable GL_APPLE_rgb_422 GL_APPLE_row_bytes GL_APPLE_texture_range GL_ATI_texture_mirror_once GL_NV_texture_barrier
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  • webgl1Renderer: NVIDIA Corporation -- NVIDIA GeForce GT 755M OpenGL Engine
  • webgl1Version: 4.1 NVIDIA-14.0.31 355.11.11.10.10.143
  • webgl1WSIInfo: CGL
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  • webgl2Renderer: NVIDIA Corporation -- NVIDIA GeForce GT 755M OpenGL Engine
  • webgl2Version: 4.1 NVIDIA-14.0.31 355.11.11.10.10.143
  • webgl2WSIInfo: CGL
  • windowLayerManagerRemote: True
  • windowLayerManagerType: OpenGL
  • windowUsingAdvancedLayers: False

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RobertJ
  • Top 10 Contributor
155 rozwiązań 1619 odpowiedzi

Hi w.white43 , Have you contacted Unipass? https://www.unipass.co.uk/Pages/Static/Support/Identity.aspx

Hi w.white43 , Have you contacted Unipass? https://www.unipass.co.uk/Pages/Static/Support/Identity.aspx
Czy ta odpowiedź okazała się pomocna? 0
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Zadający pytanie

Yes contacted them on many occasions when I want to download my certificate. Unipass have said it is Firefox that needs to sort the problem It has been going on since firefox updated their browser last autumn. I have tried to find a phone number to speak to someone at firefox but can't find any. Many thanks for responding

Yes contacted them on many occasions when I want to download my certificate. Unipass have said it is Firefox that needs to sort the problem It has been going on since firefox updated their browser last autumn. I have tried to find a phone number to speak to someone at firefox but can't find any. Many thanks for responding
Czy ta odpowiedź okazała się pomocna?
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philipp
  • Top 25 Contributor
  • Moderator
5353 rozwiązań 23644 odpowiedzi

hello, the issue is currently not known to mozilla at all - please tell unipass they should get in contact with mozilla by filing a bug report with some technical details about what's broken at https://bugzilla.mozilla.org/ so there is a chance for a fix.

hello, the issue is currently not known to mozilla at all - please tell unipass they should get in contact with mozilla by filing a bug report with some technical details about what's broken at https://bugzilla.mozilla.org/ so there is a chance for a fix.
Czy ta odpowiedź okazała się pomocna?
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