Then talk to your email provider. Thunderbird is email client software running on your computer and has nothing to do with resetting your account. Whatever that means.

This is the most absurd customer service response I have ever received. When I click on the thunderbird application it asks me for a master password. This problem is because the thunderbird account has expired. If you do not know how to help at least point me in the right direction. There is no need to be belligerent. If mozzilla does not provide care or support for Thunderbird then the link to Mozilla should not be associated to it. My I can not log in to thunderbird from any device, however I can log in to every other email I have. Also, the whatever that means comment is obviously a failure to communicate, so please try again.

When you open Thunderbird you are asked for your email password. Email passwords are administered with YOUR EMAIL PROVIDER. Like the answer or not that is how it works.

I googled the answer thanks for trying.

What was the answer?