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why can't I access my gmail account

  • 2 odpowiedzi
  • 31 osób ma ten problem
  • 1 wyświetlenie
  • Ostatnia odpowiedź od SWHannan

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I just bought a new laptop and downloaded Firefox and cannot access my Gmail account. Google tells me there is something wrong with my cookies settings. I have tried all the suggested troubleshooting options Google offered, and looked up a couple others online. I'm set to accept cookies, google is not blocked anywhere as far as I can tell, and Gmail works perfectly fine on Edge. I use Firefox on two other devices without any issue. I cannot figure out what it going on here. Any thoughts?

I just bought a new laptop and downloaded Firefox and cannot access my Gmail account. Google tells me there is something wrong with my cookies settings. I have tried all the suggested troubleshooting options Google offered, and looked up a couple others online. I'm set to accept cookies, google is not blocked anywhere as far as I can tell, and Gmail works perfectly fine on Edge. I use Firefox on two other devices without any issue. I cannot figure out what it going on here. Any thoughts?

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The error message just says "we've detected a problem with your cookie settings."

It doesn't say that cookies are blocked, and indeed, if I go into the settings they are not blocked.

I tried the 'clear history' option and that seems to have worked.