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Dear Mozilla Team,

As a loyal and long-time user of Firefox and Mozilla products, I am writing to you today with a heartfelt appeal regarding a critical issue facing internet users in Turkey.

While I am glad to see that built-in VPN features have been successfully rolled out in various countries worldwide, it is deeply concerning that this feature is notably unavailable in Turkey. In recent years, Turkey has experienced severe restrictions on freedom of expression, heavy censorship, and increasing limitations on human rights.

In this challenging environment, people—especially the youth and those striving to keep up with global knowledge, science, and civilization—rely heavily on an open and unhindered internet to maintain their connection with the wider world. Unfortunately, authoritarian administrations actively seek to silence these voices and isolate societies.

As a steadfast champion of privacy, security, and an open internet, Mozilla has always stood on the side of users. Turkish users are in dire need of built-in VPN support to bypass these heavy restrictions and reclaim their fundamental digital rights.

I sincerely hope that Mozilla will hear our voices, recognize our urgent need, and take steps to make the built-in VPN available in Turkey as well. Thank you for your dedication to a free and open web for everyone.

Best regards,

Brusky A long-time Firefox user from Turkey

Hello, I'm having trouble using the built in VPN, once I press on it and do everything (connect with my account etc) it doesn't let me use it, it still tells me to do everything again. I was wondering how I could fix this issue and use it.

I am an Android user and I have the latest version of the app (I am also in the US). I was not given an option to set up the built-in VPN. I have done everything to help article says to do as well as following threads from others with this same issue. Nothing has gotten me the option to set-up and use the VPN. I have "Allow Firefox to improve features, performance, and stability between updates" turned on, remote improvement studies is one, and I have signed out and back in again. PLEASE I would love to use the VPN. I need help.

hi all , i have problem with my windows and go for clean install ,, when i install Firefox and restore my back up i see no VPN beta button on my browser

i have that before and its work so smoothly

i search alot and see no result , so if you can help me , do it please , because VPN like this in here it means freedom :D

have a fun life to you all

bye

I got my VPN for Firefox android app, but I can't find the VPN on my windows desktop app although it is the latest version 157, I log out and then sign in with my account but the VPN not showing, I search the settings and nothing there , any help please

Hello there, I tried changing location of integrated VPN in the newest version of Firefox (157) but I am unable to interact with the location inside the integrated VPN settings, which remains set to "Recommended". I try to change the setting both with the VPN turned on and off. I'm located in Italy

My VPN used to work perfectly with my South African sites. Since I've downloaded the new Beta version of Firefox, things have become unstable, and the South African sites - mainly my dictionaries (which I use daily because I'm a translator) - don't work any more.

South Africa is one of the countries on the list, but when I open the VPN now, it says South Africa is unavailable, which had never been the case before.

Please help me sort it out. I can't take screenshots of the problem. When I go to the country list from the VPN, the dialogue box disappears.

Hey,

When I was using Firefox version 156, the free Firefox VPN was active for me. However, after updating to version 157.0.1, the free VPN no longer appears, so I cannot use it.

When i updated my browser today it showed me a page which said that VPN can be used by clicking on the VPN button in toolbar so i tried to do it but it is not showing in my browser and also it is showing nothing related to VPN in settings.