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Thunderbird email problem

Each time I open Thunderbird email, a page on firefox opens requesting a donation. This has been going on for weeks. I reached out to Thunderbird, and all suggestions hav… (les mer)

Each time I open Thunderbird email, a page on firefox opens requesting a donation. This has been going on for weeks. I reached out to Thunderbird, and all suggestions have failed to resolve the problem. Most recently I was instructed to submit the problem here. I hope this is sufficient for requesting assistance. I would like to forward our list of communications and cannot discover a method to do so. If you send me an email address, I can give all that information. Thanks, Norma Bauer cabauer@northlink.com

Asked by cabauer1030 22 timer siden

Last reply by Matt 1 time siden

Cannot add/configure new email account/address

I have been given an email account as a board member of a local non-profit organization. I have tried but cannot get it to work in Thunderbird. It does, however, work o… (les mer)

I have been given an email account as a board member of a local non-profit organization. I have tried but cannot get it to work in Thunderbird. It does, however, work on my Apple devices (iPad, iPhone & Watch). I'm missing important correspondence by not being able to get on my desktop. Any help will be greatly appreciated.

Asked by dkupchak1 5 dager siden

Last reply by dkupchak1 4 timer siden

Crashed Drive: What folder/file contains my Thunderbird info (folders, layout, etc)?

Hi. My hard drive crashed. I have a new pc and the old drive is readable in a drive enclosure hooked up to new PC via usb. I have done the typical search for the appda… (les mer)

Hi. My hard drive crashed. I have a new pc and the old drive is readable in a drive enclosure hooked up to new PC via usb. I have done the typical search for the appdata profile file, but I am not sure what I have here. I have attached a screenshot of the old drive and a global search on "Thunderbird". I am not sure where the profile file is residing. Any advice would be welcome. Thanks.

Asked by mark550 1 uke siden

Last reply by mark550 5 timer siden

Thunderbird Export does not include "Local Folder" only Profile!?

I used the Export tool thinking All my email files would be exported, not true! Only your "Profile" is exported! The export tool does not include your "Local" folder! Thi… (les mer)

I used the Export tool thinking All my email files would be exported, not true! Only your "Profile" is exported! The export tool does not include your "Local" folder! This is wrong! The export tool should export everything! "The best way to learn -- is learn the Hard Way" -mdc

Asked by maddogcolli 14 timer siden

Last reply by david 6 timer siden

Cannot delete emails from Microsoft 365 email account

Hi, As the title suggests, I am unable to delete emails from my work Microsoft account. On attempting to delete an email, the following message is displayed: "The curre… (les mer)

Hi, As the title suggests, I am unable to delete emails from my work Microsoft account.

On attempting to delete an email, the following message is displayed:

"The current operation on "Inbox" did not succeed. The mail server for account [email] responded: [TRYCREATE] The destination mailbox could not be found."

Checking the account settings, it seems Thunderbird cannot see the "Deleted Items" folder (it only shows Inbox and Drafts). I have attached images to show what I mean, comparing with a personal Microsoft/Outlook account where it sends deleted email to the correct place.

Using the latest Thunderbird version that is available on the Microsoft Store version on Windows 11. (115.9.0) I have tried removing and re-adding the account yet the problem persists. Any troubleshooting ideas welcome!

Asked by NDav02 8 timer siden

Thunderbird does not recognize my email address as "Me"

It's pretty self explanatory. I have three different email address configured within Thunderbird and it does not recognize any of them as "Me". Within each account, they … (les mer)

It's pretty self explanatory. I have three different email address configured within Thunderbird and it does not recognize any of them as "Me". Within each account, they are displayed like anyone else's email.

Been using TB for over a decade and cannot for the life of me figure this out.

Any help is appreciated.

Asked by tenkara39 11 timer siden

Still get automatic start of browser with donation request after donation

Hi I decided to donate so I could get rid of the automatic start of my browser showing the request for donation screen whenever I open Thunderbird. Even though I received… (les mer)

Hi I decided to donate so I could get rid of the automatic start of my browser showing the request for donation screen whenever I open Thunderbird. Even though I received the confirmation that I successfully donated, I still get the annoying request for donation. How do I stop the auto load of the browser?

Asked by pauljohnston1957 1 dag siden

Last reply by pauljohnston1957 11 timer siden

Lost all sub folders beneath the folder Archives

Hello Thunderbird users! Today my father lost all the sub folders below the folder Archives. Doe anybody know how to get them back? I tried the following: Clicked o… (les mer)

Hello Thunderbird users!

Today my father lost all the sub folders below the folder Archives. Doe anybody know how to get them back?

I tried the following:

The strange thing is I also don't see any .sbd or .msf files, with one of the names he mentions, under the directory Mail (in the profile directory). How can they suddenly disappear or be deleted?


If someone knows how to get the folders (with the e-mails) back, that would be very much appreciated!

Asked by j.verhoeckx 1 uke siden

Last reply by j.verhoeckx 14 timer siden

Event invitation shows a lot of meta data, with the original message from the sender at the bottom

I received a message with the remark "This message contains an invitation to an event." What follows is several screens of metadata (that's what I think it's called), fol… (les mer)

I received a message with the remark "This message contains an invitation to an event." What follows is several screens of metadata (that's what I think it's called), followed by the original note from the sender. Is there a way for me to suppress all this metadata? When I forward the message to a friend who has an iPad, it shows up without the metadata. I'd like that to be the situation when I use Thunderbird.

I've attached a screen shot of a portion of what I've called "metadata". I didn't include the very top of this metadata because it contains personal data.

Asked by Tom Cluster 1 dag siden

Last reply by david 15 timer siden

Sometimes a mail comes in, a notification sound is played - but no notification pops up (Thunderbird notification)

Sometimes a mail comes in, a notification sound is played - but no notification pops up (Thunderbird notification). How come? The mail comes in normally and arrives in … (les mer)

Sometimes a mail comes in, a notification sound is played - but no notification pops up (Thunderbird notification).

How come?

The mail comes in normally and arrives in the inbox - it has no filter settings.


Thanks!

Asked by Yogev W 19 timer siden

Last reply by Yogev W 15 timer siden

Advanced search

I want to search a local folder and all its subfolders using eg "Match all of the following" but I could not find how to get a search containing these modes. After over h… (les mer)

I want to search a local folder and all its subfolders using eg "Match all of the following" but I could not find how to get a search containing these modes. After over half an hour I have found that the term I was looking for is "advanced search", available via a keyboard shortcut. I cannot possibly remember keyboard shortcuts, why do I have to log on to my Mozilla account just to find out how to do it? There should be a comprehensive user manual that I can download for looking up this sort of thing offline?

Asked by msturdy77 16 timer siden

Last reply by david 15 timer siden

Split screen

This question was asked before but no one gave a reasonable answer. I use Thunderbird to download emails from two live.com accounts. The old version had a split screen … (les mer)

This question was asked before but no one gave a reasonable answer. I use Thunderbird to download emails from two live.com accounts. The old version had a split screen with the list of emails for the account being viewed in the top half and a preview of the actual email being viewed in the bottom half along with action buttons such as delete. This supposedly also kept viruses from being downloaded until the email was actually downloaded. This made deleting a series of emails very easy. The version I downloaded today doesn't have the split screen. I have to actually open each email to delete it. Very time consuming. How can I set up the old format in the new version?

Asked by trader1915 2 dager siden

Last reply by Wayne Mery 20 timer siden

wrong message content

Opened TB 115.11.0 (64 bit) this am A compact procedure started up. I am now left with a message whose subject is quite different from the content The next message has ju… (les mer)

Opened TB 115.11.0 (64 bit) this am A compact procedure started up. I am now left with a message whose subject is quite different from the content The next message has just come through - apparently no problem, but the original error remains. See screenshot. Not sure what to do next!

Asked by bhague 22 timer siden

Last reply by bhague 21 timer siden

emails

I'm a thunderbird user. I've been getting large blocks of 40 or 50 old (4-5 months old) emails in the middle of the current emails. I delete them, but they're still in … (les mer)

I'm a thunderbird user. I've been getting large blocks of 40 or 50 old (4-5 months old) emails in the middle of the current emails. I delete them, but they're still in their original location.

Asked by woodwk 1 dag siden