Thunderbird Community Forum

I installed Thunderbird on a new (used) computer running Windows 11 Pro using the old computer's mail account and password. Thunderbird seemed to connect automatically to the webmail. However, when I click on the email button the program makes me enter my name and password (already entered). Then when I click on next I get - Error Creating Account. What do I do now? Thanks.

Regards,

Dave [edited from public] @centurytel.net

Bought a new computer,, loaded Mozilla email added one account which took two hrs to make it in then loaded another account.. the second one came up will all my folders the first one had nothing and does not work I would like to take it out and start all over but dont want to loose the 2nd what can I do to do this. ? Thanks email to answer is [edited from public] @earthlink.net

The first problem cropped up immediately: Thunderbird has done a pretty good job for years of recognizing my email preferences for Inbox, Trash and Junk; now it no longer delivers email to my Inbox or Trash at startup. Almost all of my email goes to the Junk folder, including that from whitelisted senders. All of my individual spam filters and my whitelist are set to act when email is received, but I have to run the whitelist manually to get it to work (sometimes more than once). The only way I can get things into the Trash folder is to put them there manually, as TB apparently has forgotten everything it learned about my email preferences. I did take the opportunity to update my Whitelist (though to no avail), so I guess I'm sort of glad that I was goaded into doing so. But it hasn't helped.

As of tonight, I can't write or reply to an email or edit an email draft because TB locks up while it is "Copying messages to Drafts..." I've had to close TB ten or twelve times, and I've not been given the opportunity to make a bug comment during the closing routine.

I have emptied the TB cache in hopes that doing so would clear up these issues. Though that works well in Firefox, it didn't help with these problems.

I also am not too happy about the disappearance of the File Edit ... folder bar and its being replaced with a hamburger drop-down menu at the upper right, but at least it will suffice once I've unlearned almost thirty years of doing things a certain way.

I really don't want to stop using Thunderbird. I like the program, and I'd hate to have wasted the two solid weeks it took to get Yahoo! Mail to acknowledge its existence and let me connect to their service, which I did under duress. Not that I'm a masochist or anything.

Windows 11 Ver. 24H2 (OS Build 26.100.4351) Thunderbird Ver. 139.0.2 (64-bit) HP something-or-other tower computer, vintage 2021

Thunderbird kept crashing, so I tried reinstalling. When I did, I was told to agree to an upgrade. I did. But now, it can't configure my account, and I've lost everything. Using a Windows 11 PC desktop. Everything was working fine until a couple of days ago when trying to send messages ended up crashing Thunderbird if I used the enter key.

The other day I received an email from Mozilla suggesting I move from Thunderbird ESR to the Release version (Windows 11). I backed up my profile and installed Release 139.0.2. The following error is now popping up periodically in Thunderbird: "The folder 'Inbox on [myemailaddress]' could not be compacted because writing to folder failed. Verify that you have enough disk space, and that you have write privileges to the file system, then try again."

I do not think this message is really related to disk space (there's plenty available) or file write privileges since nothing should have changed. I see that others have encountered this message where Thunderbird is trying to compact other folders. However, I did not see a solution applicable to my situation.

Thank you, in advance, for any insight in getting rid of this error.

I saw an ad inviting me to download Thunderbird Release. Not sure if this is something I should do. My settings on Thunderbird state I have all the updates but it sounds like this may be a better version of Thunderbird. The current version of Thunderbird I have is Version 140.1 but it is problematic at times because text that I copy from Word and try to paste into Thunderbird for e-mails does not copy properly with font and spacing. Maybe Thunderbird Release will be an improvement.

How do I know whether to download Release? Please advise. Thank you.

Daniel Millman (<redacted) </p>

Hello,

I am writing this question concerning the new Thunderbird notification I received recently, prompting me to update to the Release Channel. Since I installed the client from the Microsoft Store, will it get automatically updated to the previous channel or will I have to do it manually? If I am not mistaken, to move between channels you need to do it yourself. How will this work with the Store version?

Thank you for your time.

bold textH Have been unable to reactivate my Thunderbird email system! Please help me reactivate it.

Thank you.

Carl Bongaerts Tel: [edited from public support forum] email: [edited] @tissim.com

Since the Sequoia install on my Mac I have had many issues. Most of them involve getting logged in to sites I use frequently. Yesterday and today I was unable to load the most recent firefox update and then the most recent thunderbird update. The wheel keeps spinning but nothing actually happens.