Thunderbird Community Forum

My contact is on Hotmail. I can receive an e-mail from them. When I replay, it is returned to me with the following: This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed: [email removed]@hotmail.com SMTP error from remote mail server after MAIL FROM:<[email removed]@earthlink.net> SIZE=3240: host mx4.hotmail.com [104.44.194.236]: 550 SC-002 (SNT004-MC10F22) Unfortunately, messages from 209.86.89.69 weren't sent. Please contact your Internet service provider since part of their network is on our block list.

Error: This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed: [email removed]@hotmail.com host hotmail-com.olc.protection.outlook.com [104.47.124.33] SMTP error from remote mail server after pipelined MAIL FROM:<[email removed]@lumilabo.pt> SIZE=31998: 550 5.7.1 Unfortunately, messages from [195.22.8.68] weren't sent. Please contact your Internet service provider since part of their network is on our block list (S3140). You can also refer your provider to http://mail.live.com/mail/troubleshooting.aspx#errors. [HK2APC01FT006.eop-APC01.prod.protection.outlook.com]

Running TB 115.5.2 32bit on a windows 11 pc Started getting the error: Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you have enough disk space to copy the mailbox.

I followed TB support article that directed me to find and erase the parent.lock file in the profiles subdirectory, which I did. Now I am getting this error and all of my emails are invisible to me: Unable to open the summary file for Inbox on *email*@gmail.com. Perhaps there was an error on disk, or the full path is too long."

I restored the parent.lock file with the original file but no help.

Any suggestions?? Thank you. Ross

Thunderbird crashes regularly. I have determined that it might be due to RAM. When Quickbooks is open, Thunderbird will crash almost all the time. If I close QB, it is fine. I have an HP desktop w/ 8GB ram. What I don't understand is that it started doing this recently, but never used to crash. Is TB using more ram now since the latest releases? Any insight would be appreciated.

Whenever i use quick filter to look for email. Thunderbird would tank and massively slow down. Is this common problem or is it just me. Sometimes the performance hit also bleed outside the app and slow the entire system.

Hello, After update Thunderbird quick filter became very very slow.

If you type in quick filter field two words. At the beginning is being shown random results not connected with typed in words. Then in 30 seconds or later are being loaded correct results. Not possible to use like this. It's local search on normal PC (with CPU AMD Ryzen 5 PRO 4650G, 24GB RAM) filtering must to work fast. Could you fix that issue?

Thank you

I use Thunderbird to check the 15 different email accounts that I have to respond to. On the 4th of June it just quit sending or receiving emails. I tried deleting some of my emails but it hasn't helped. Do you think I haven't deleted enough or would there be another reason for it to quit working.

I suffered a BSOD on my fully up to date Win10 Pro (v 22H2, build 19045.4474)

Upon rebooting, Thunderbird is failing to open. The error message is:

Unable to open the folder Inbox on xxx@example.com because it is in use by some other operation. Please wait for that operation to finish and then select the folder again.

There is no other process using the Inbox folder. I have rebooted and the error message persists. It looks to me like the more correct message would be that the Inbox or the profile is corrupted.

I see other threads asking how to restore a corrupted profile, but none of the answers are very useful. They all see to be tips on how to restore a backup of the profile at %APPDATA%\Thunderbird\Profiles.

If I had a backup of that folder, I wouldn't need to ask how to recover a Profile after a crash.

If it helps at all, when I opened the Error Console in Thunderbird, I see the following messages:

``` Uncaught Error: Component returned failure code: 0x8055000a [nsIMsgFolder.updateFolder]

   updateFolderAndNotifyOnLoad resource:///modules/DBViewWrapper.jsm:88
   open resource:///modules/DBViewWrapper.jsm:812
   _onSelect chrome://messenger/content/about3Pane.js:2578
   handleEvent chrome://messenger/content/about3Pane.js:1597
   <anonymous> chrome://messenger/content/about3Pane.js:128
   read resource:///modules/LineReader.jsm:60
   _actionListResponse resource:///modules/Pop3Client.jsm:1033
   _onData resource:///modules/Pop3Client.jsm:356

DBViewWrapper.jsm:88

Component returned failure code: 0x80550005 [nsIMsgFolder.msgDatabase] ext-mail.js:2555

   findNewMessages chrome://messenger/content/parent/ext-mail.js:2555
   onFolderIntPropertyChanged chrome://messenger/content/parent/ext-mail.js:2522
   _actionHandleMessage resource:///modules/Pop3Client.jsm:1245
   _actionRetrResponse resource:///modules/Pop3Client.jsm:1405
   read resource:///modules/LineReader.jsm:65
   _actionRetrResponse resource:///modules/Pop3Client.jsm:1371
   _onData resource:///modules/Pop3Client.jsm:356
   AsyncFunctionNext self-hosted:852

Component returned failure code: 0x80550005 [nsIMsgFolder.msgDatabase] 4 ext-mail.js:2555

```

There must be some tool that validates the Profile independently of Thunderbird.

I have two folders that appear to have been corrupted. One is roughly 310MB and one 220 MB. The information appears to be there when viewed with a text editor, but "Repair Folder" in folder properties is not restoring the messages. One folder has zero messages and one displays two messages.

Any Solutions?

I keep several email tabs open that have topics I am currently working on with clients. Recently they have been turning blank, so I have no idea what they are--I feel I have lost info that I need to do business. Why do they turn blank? I need this fixed ASAP!

Since Thunderbird updated to 115.11.1 (64-bit), , the DEL key no longer deletes messages from within the message window. It DOES still delete the messages from within the message list. Any ideas as to why?

Latest Crash report 9:21 AM on 01/28/2024 https://crash-stats.mozilla.com/report/index/bp-8cbdb67a-3e13-41ae-a351-7d0af0240128

Thunderbird 115.7.0 Crash Report [@ OOM | large | NS_ABORT_OOM | MimeInlineTextHTMLParsed_parse_line ]

I am receiving duplicate emails are being sent to my gmail account, but I cannot access emails with TBird because program crashes. My saved emails are at Tbird, not at gmail account (backup if TB is not working).

Other interest factors. Office 365 was deactivated about same time but should be not related to TBird account and recent upload to new version of Tbird was same week.

Whenever I open Thunderbird, my Mac asks for the password, but when I input it, the app opens and then asks immediately for my password again. However, this time, the app just spins and then immediately crashes. My crash ID is as follows:

Crash ID: bp-1a3da0a9-8e35-4e75-8bc2-0b6b80231022

I recently uninstalled Mcafee for not completing an install which made my computer not be able to restart. How can I regain access to Thunderbird? Thanks!

A new problem since July 1, 2024 Thunderbird keeps crashing on start-up when checking for new mail. HELP!! Crash ID: bp-e8be7291-7fe9-41c0-bd21-45d860240702

alfieepstein@gmail.com

For months I was experiencing the problem of "Thunderbird not responding" occasionally. It was a short duration issue (a few seconds to a minute). I reinstalled Thunderbird several times without success. I read almost every comment available online about this problem and I tried many ideas and recommendations I found without success. Most recently the problem became so serious that it was not a nuisance any longer. It was nearly impossble to work waiting for minutes to open an email or to continue typing while preparing a message and being interrupted by the problem I am describing. I ran Thunderbird in safe mode and determined that none of the add-ons is causing the problem. I turned the firewall OFF and determined that firewall was not causing the problem. I then decided to run Thunderbird in Offline mode and found that the program works normally. Then while in Offline mode I decided to download more messages and the program asked me if I wanted to switch to the Online mode. I said yes. New emails were downloaded and without going back to the Offline mode I was able to work normally without any occurrence of the "Thunderbird not responding" problem. I have been using this workaround for several days now. I download a number of eamails. I try working in Online mode and I cannot do it. I switch to Offline and work fine. I switch back to Online mode and I don't see the problem any longer for the whole day. Do you have any idea as to the origin of my proble? I am running Thunderbird 115.10.2 64 bit on Windows 11. I had the problem originally using Lenovo T490s and more recenlt Lenovo X1 Yoga

Thunderbird for some reason changes the content of some older emails to code language. It also exchanges the date and the content of the subject line randomly with that from other older emails. When I view the same emails in my Gmail account everything displays correctly. I have tried rebooting with add-ons disabled but the problem persists. i am not sure what to do ... can you help of give me a clue?

This is an example bit of the type of code that is displayed:

--b1_d4928e764f3691b0736bdacc3fa67cb0--

From Delivered-To: davidmreinbold@gmail.com Received: by 2002:a05:7010:95c5:b0:376:3a62:a6d5 with SMTP id y5csp1672807mdp;

       Thu, 24 Aug 2023 17:56:12 -0700 (PDT)

X-Google-Smtp-Source: AGHT+IHF+aDpsY//uPKM4oEotgucwt371/xm1+Ay5cne1p+QAFHjV7LYoPiTycH0B7CaCX8y0oYh X-Received: by 2002:a05:6102:4ab:b0:44e:83fc:9df2 with SMTP id r11-20020a05610204ab00b0044e83fc9df2mr6584371vsa.5.1692924972400;

       Thu, 24 Aug 2023 17:56:12 -0700 (PDT)

ARC-Seal: i=1; a=rsa-sha256; t=1692924972; cv=none;

       d=google.com; s=arc-20160816;
       b=vyBxsjU8sP61GWtV5PnNwbQczJInE4VL4uKnSQ7YMvr6wiVd/yR6kCxUIoKr2yX1ZA
        pKIFeK8nglcpT4QzsYyYnpl56j3dUEgQBJ8p27uGyvZgf2j6MHbRke+OrVZWDx7J43Vk
        qoJYFtjSFCUOU7wiRon4ByyH6DIJZhaDwJ/2JTq88uzIH/9GEhdOfgXdrzY720wYejH0
        uHizfT70HGWY8D50lg/epef1VznhNPcvzE0DZ8WfX7RxmR6Am/hYFGje6f30wqMPtmak
        ZfRuvz+t3nW5SkIHqwMPx3HP7ynMDQmOHf0PpRVVcExjHjZwurh2a1JjFrrQA54Qvdf9
        fnNw==

ARC-Message-Signature: i=1; a=rsa-sha256; c=relaxed/relaxed; d=google.com; s=arc-20160816;

       h=to:reply-to:subject:message-id:mime-version:from:date
        :dkim-signature:dkim-signature;
       bh=of8TA5nxRvgeqefEJezYhBRjJL0WB9k2oSF+llBW2Qo=;
       fh=TPlKHz9fyqirRe6uq2G8R/VUb7bgNnCiDUs4KLRu8RU=;
       b=e2zUq3NEUg0tbYBBtXC6L5tohVn23liroqbJEImvXsjcghjxQSxHYy1aeLh0t257B4
        6Ne5Zc9l5XkylZvh48xkVFIqLOjmQBL93DCJHjQF53TcIAy1tfBJhRM+bwi3cVUWBMdG
        kI/wV09a42Pz3YR/KwpEUbVhWGNtlD08N7/MWsJgoGmXb24Wq5i5aVFVLYzuoA9qsHf7
        t5vXN6tq3b0ENnWwTZ4BXHYfbl0B3YuivGKX2hhAK0DMtHQmCMsKfGPJ7UVir/vNnC5W
        8V4wXyZbRy1c3DxN6M3PeXHn8N8niRymCLiGqrmdbKMeTrfplNbnm/12JgOnlo8KLoxw
        Hb3Q==

ARC-Authentication-Results: i=1; mx.google.com;

      dkim=pass header.i=@p.simplywall.st header.s=s1 header.b=HRqPYBie;
      dkim=pass header.i=@sendgrid.info header.s=smtpapi header.b="EYD/lU3C";
      spf=pass (google.com: domain of bounces+22735333-8ae3-davidmreinbold=gmail.com@e.p.simplywall.st designates 149.72.113.159 as permitted sender) smtp.mailfrom="bounces+22735333-8ae3-davidmreinbold=gmail.com@e.p.simplywall.st";
      dmarc=pass (p=REJECT sp=REJECT dis=NONE) header.from=simplywall.st

Return-Path: <bounces+22735333-8ae3-davidmreinbold=gmail.com@e.p.simplywall.st> Received: from o3738.e.p.simplywall.st (o3738.e.p.simplywall.st. [149.72.113.159])

       by mx.google.com with ESMTPS id n3-20020a0c9d43000000b0064d99904e01si343559qvf.32.2023.08.24.17.56.12
       for <davidmreinbold@gmail.com>
       (version=TLS1_3 cipher=TLS_AES_128_GCM_SHA256 bits=128/128);
       Thu, 24 Aug 2023 17:56:12 -0700 (PDT)

Received-SPF: pass (google.com: domain of bounces+22735333-8ae3-davidmreinbold=gmail.com@e.p.simplywall.st designates 149.72.113.159 as permitted sender) client-ip=149.72.113.159; Authentication-Results: mx.google.com;

      dkim=pass header.i=@p.simplywall.st header.s=s1 header.b=HRqPYBie;
      dkim=pass header.i=@sendgrid.info header.s=smtpapi header.b="EYD/lU3C";
      spf=pass (google.com: domain of bounces+22735333-8ae3-davidmreinbold=gmail.com@e.p.simplywall.st designates 149.72.113.159 as permitted sender) smtp.mailfrom="bounces+22735333-8ae3-davidmreinbold=gmail.com@e.p.simplywall.st";
      dmarc=pass (p=REJECT sp=REJECT dis=NONE) header.from=simplywall.st

DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=p.simplywall.st; h=content-type:from:mime-version:subject:reply-to:x-feedback-id:to:cc: content-type:from:subject:to; s=s1; bh=of8TA5nxRvgeqefEJezYhBRjJL0WB9k2oSF+llBW2Qo=; b=HRqPYBie/mPWjCsLF6/FvSzFAutmI9I/AzXgA0PjlvOXE957ZB5N6uDO4UnLMfth+yJX MUXJrKoqtJnruLIwTdBFg17yq7YvlF2VYaYJ+f7sUvC18yIr1XbFWpwl/81JHISgLTJ2cO AQ0b13rq042yBMCzFrDTcj9XmJy9pdsX+CraR55V/ZRH7LHWgqEJV6w2QtpZ+aoLhQMxUE h72jMpB1g30490ut07VDB9+KRJAD+gJ8CNjO+fbZosDeR4yur52hhKEdyjWq9Nio+AEjZg nB2CjhgT9XLvn1fiJAEQ4csYSBs7jueF4VnDrL7vTosX7V0o1NuSwac/h5iVGcBg== DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=sendgrid.info; h=content-type:from:mime-version:subject:reply-to:x-feedback-id:to:cc: content-type:from:subject:to; s=smtpapi; bh=of8TA5nxRvgeqefEJezYhBRjJL0WB9k2oSF+llBW2Qo=; b=EYD/lU3CLwwnKxAP7/bQhkw54ofCDd8kic7w80ii5GTS101uTXd36xo64HlYBqy40PEk zR3frmK/reUE3ymf1PFh4fr51ZxPy4JiH6kBnRu4ulfKCj5kMbaHUad4Ar34vPAloNMafH EzbKxAnq1TX8dtIYVMAbPjVuPBWr+9AeE= Received: by filterdrecv-b5c88f959-x6xv7 with SMTP id filterdrecv-b5c88f959-x6xv7-1-64E7FC2C-11

       2023-08-25 00:56:12.161906152 +0000 UTC m=+9162978.173324517

Received: from MjI3MzUzMzM (unknown) by geopod-ismtpd-16 (SG) with HTTP id FGELy1s1TzirOSx6CteOLg Fri, 25 Aug 2023 00:56:12.135 +0000 (UTC) Content-Type: multipart/alternative; boundary=f50473f2ea86807b43f5fdbfbc8d70f9abfc18e1e2912d7f71c6e54c1b6c Date: Fri, 25 Aug 2023 00:56:12 +0000 (UTC) From: Simply Wall St <no-reply@p.simplywall.st> Mime-Version: 1.0 Message-ID: <FGELy1s1TzirOSx6CteOLg@geopod-ismtpd-16> Subject: RRL: Full year 2023 earnings released: AU$0.032 loss per share (vs

AU$0.018 profit in FY 2022)

Reply-To: support@simplywallst.com X-Feedback-ID: 22735333:SG X-SG-EID:

=?us-ascii?Q?S5jQiLuyGSGQSKKpyDYbO3P8TonTegVFVpt6IdNLndY+jfmbScP8o5ERD0hQjC?=
=?us-ascii?Q?hH2voQFLDxiEEf5uG4wLmR7fGl871eANYd=2FxPCK?=
=?us-ascii?Q?4jeGQueSsQDvf5d6UO=2FYtP15zbUSLPGk2YNH3e2?=
=?us-ascii?Q?uQQBerAYlMCWsxus26e0hNI4p9E2Yd1348fs=2FkQ?=
=?us-ascii?Q?G2+UUOipyHYzFUQdfzaD9LhHs6V5XKyfHvBTVIb?=
=?us-ascii?Q?Map89HtISdRWN3033oUrEppjrmpi0gP=2FHj26DeR?=
=?us-ascii?Q?f1+hkFDwptxBXbfD4ZaRA=3D=3D?=

X-SG-ID:

=?us-ascii?Q?N2C25iY2uzGMFz6rgvQsb8raWjw0ZPf1VmjsCkspi=2FKvUYPFb2vwyNNeBc9bJi?=
=?us-ascii?Q?ChrDDHTJXz9xL1xMb61hXGlfxaW7sYB5nZLrOoB?=
=?us-ascii?Q?d8Oiuw9elewmy5xzJULZjTUQHMgiZpprJmbQgzm?=
=?us-ascii?Q?+Pcb3cSpSm5jSIa8M9JsFVXH8uahxpTdUmVRmA1?=
=?us-ascii?Q?lJpUZibf4lQzrwZdefHuHaHVH+RZG=2FNL9ElK2=2F9?=
=?us-ascii?Q?Q=2FvsZdIo4OEX0v=2Fwslxwd4OhZZYKSb8Bl2cAKlW?=
=?us-ascii?Q?SEXTOqd9It4OLsZiW2qrUk+OGEKB=2Fg5=2F4sR4Qx1?=
=?us-ascii?Q?suArvlXhNlHl7wdeNXCpnsg=2Fsh7nAxAGc1eRX8B?=
=?us-ascii?Q?FfFxSG9OPUhiS8vd6S5jaWXAVuJ=2FVxsFC6Gqq+N?=
=?us-ascii?Q?GyKmpRh6TLBra0rmpsR5cfd6FqQCFwcIpPA7vR4?=
=?us-ascii?Q?Sd8zHH=2FL8Yt=2FxnQCj7V6RTciwpSimOJVuMFvY5i?=
=?us-ascii?Q?gVCuDksm+hf0RSMheeQGQQRT5WgLj05UvVFKoWr?=
=?us-ascii?Q?tp+0e2chnqDHKignOQMPMCnG6TcWbxUuXuNmdrq?=
=?us-ascii?Q?kAT6B2U8jNaZ7V8Oq2KP7ekcLygrWIwsDbx9Cwv?=
=?us-ascii?Q?uYLZssY?=

To: davidmreinbold@gmail.com X-Entity-ID: nGlSpywtD76gfoez5CrTng== X-Antivirus: AVG (VPS 230824-0, 8/24/2023), Inbound message X-Antivirus-Status: Clean

--f50473f2ea86807b43f5fdbfbc8d70f9abfc18e1e2912d7f71c6e54c1b6c Content-Transfer-Encoding: quoted-printable Content-Type: text/plain; charset=utf-8 Mime-Version: 1.0

Hi all,

Sorry for asking again, but after reading all the posts here the problem is still occurring.

When I launch Thunderbird, I'm asked for new data (Account Setup), like there is no profile available.

The application seems unable to locate or recognize my existing profile, but the profilefolder exists and its almost 90Gb of data. Should I complete Account Setup windows with my data?

Please help me! Tried with thunderbird -p command to repair or select another profile but with no success !

- installs.ini Default=Profiles/xxx.default Locked=1

- profiles.ini

Default=Profiles/xxx.default Locked=1 [Profile0] Name=default IsRelative=1 Path=Profiles/xxx.default Default=1 [General] StartWithLastProfile=1 Version=2

User Agent Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:115.0) Gecko/20100101 Thunderbird/115.11.1 OS Windows_NT 10.0 19045

Thank you !

I read through the previous discussion on this issue since I am suffering from the same issue of links not working as expected. I regularly need to forward messages which include links and none of the suggestions mentioned worked for me, and I do not recall this being a problem in the past.

I currently run Thunderbird 115.11.0 on Linux Mint 21.3 Cinnamon & have been using Thunderbird as my primary Email package for many years across multiple computers.

The work around is to to copy any email that is to be forwarded to the Drafts folder. Links are preserved and the message can then be edited as required and sent complete with the embedded links.

Hope this helps others who have the same problem.

Am using 115.10.1 Thunderbird on Windows 10. This email account inbox shows one unread message, but I can't find any unread message. Toggled message threads to see if a previous message was unread, but could not find any there either. Have both closed Thunderbird and restarted the computer, but it made no difference. It is bothersome, but my main concern is whether this is indicating some virus or other hack of my computer. This is just a home computer, not on a business network. Do have it on wi-fi. Is it just a matter of somehow resetting the unread message indicator or is it a sign of something more serious?