Thunderbird Support Forum

I have deleted 4 years of emails and yet you now say my mail box is 85% full. How can that be. What do I do to change this ? I need to maintain a system of emails and contacts for years at a time

I added a second IMAP profile on thunderbird and i keep getting the message 93% memory used. I understand he maximum capacity should be 4 GB, but when i checked, the first profile had 3.5 GB full, and the second only 1 GB. Is it because i added the second one and thunderbird split the memory capacity? I removed the first acount and stil the second one has only 1 GB memory. i need the emails received and cannot delete anymore messages, I am afraid it reaches full memory capacity and will not be able to receive emails. Please advise

I have been running Thunderbird Beta for a while and recently when I go in I get an error that it cannot compress folder because not enough disk space. I have > 90gb available. How do I resolve this?

Yesterday I was hit with what I understand is a mail or spam bomb in my work email. From 5am to 10am i received 1,400 emails from all random sites. Today i already received 200 emails. This is very stressful searching through these to find actual legit emails from my customers. Speaking to one of my employees this happened to they said they had to close their account and open a new one because the emails never stopped coming. I have had this email for 17 years and it's associated with many business accounts and website contacts so it's not feasible for me to change emails. Is there a way to filter these directly to the junk or spam folder so they don't hit my inbox? Or something else you can recommend to block these? please help

I have been a Firefox and Thunderbird Beta user for decades and all is well until I installed the latest Thunderbird 127 (Beta) It's suppose to be a Final release. Now I get a large ad/notice, informing me to use this version at my own risk and to download the older, stable release.

See attached image. The add takes up a large amount of space on the email client and is very annoying.

How do I get rid of it, never to see it, again?

Thank you and regards,

Steve Key

I do not have an account that I wish to migrate within Thunderbird but I just need to use it to view some .msg files. Each time I try to open a .msg file to view it, I am asked to log in to Thunderbird. Is there any way of just viewing the messages without requiring an associated email account? The messages relate to an investigation I am conducting and I do not own the recipient's account.

My email inbox is really a task list. I find that I email myself items that I need to work on so that they are in the inbox. It's a tiny thing, but it would be so much more convenient to be able to view/edit the task list alongside the email inbox. I organize my emails with the listing of emails full-height on the screen with the preview window to the right of that. I would like to be able to see the Task List to the right of the preview pane. At this point, it appears that only the Today pane can be shown there. This requested feature is supported in Outlook, but the Outlook "task list" is not as nice as Thunderbird's because their "tasks" are just emails that have been flagged - not very useful. Thanks for your consideration.

Hi. My hard drive crashed. I have a new pc and the old drive is readable in a drive enclosure hooked up to new PC via usb. I have done the typical search for the appdata profile file, but I am not sure what I have here. I have attached a screenshot of the old drive and a global search on "Thunderbird". I am not sure where the profile file is residing. Any advice would be welcome. Thanks.

After having trouble sending email with Thunderbird, I contacted Spectrum, a.k.a. Charter , support. It turns out, Spectrum will no longer connect with Thunderbird:

"Thank you so much for your patience! I was doing some research and Spectrum is not allowing links with thunderbird server as of March 2024. You can use spectrum email on apple mail or outlook going forward but thunderbird email linking has been eliminated."

Thought you would like to know.

By the way, I'm using Linux (KUbuntu 22.04).

I get this full screen message wants to access your google account. This will allow thunderbird to read ... ... by clicking allow ...

I can't see allow and can't change the size of the screen

I have used Thunderbird for Windows for probably 15 years at least. I change my password to my AT&T email address and have not been able to use Thunderbird since (May 2). It ask for password but when I input my new password it cannot connect. I deleted stored passwords and now none of my email accounts work. I have been forced to switch to Outlook, but would like to be about to use Thunderbird. A friend that I help with computer issues had the same problem several months ago. She changed her Roadrunner password and has not been able to get email via Thunderbird since. She only has one email address, also forced to use different email program. Why did it quit working because we changed passwords?

Glen Midkiff grm1943@gmail.com glenmidkiff@att.net

The new inbox format is similar to Apple inbox. I used Thunderbird because, in my opinion, the inbox layout was much better than Apple mail inbox which is one of the primary reason I use Thunder bird. Is there a way to go back to the previous inbox version?

Thunderbird. When I move an email it does not go to the new folder, it disappears. Ctrl-Z (in the same session, only) will bring the message back.

This is a serious and fundamental problem for an email reader. And there is no direct channel for getting help with such a fundamental problem.

The messages are not misfiled, they do indeed disappear. Thunderbird 115.11.1 (64-bit) on Windows 11 Pro 10.0.22631. OUTLOOK does not do this with the same mail accounts.

Hi, This is a clarification of a message the I sent several minutes ago. In that message, I may have stated that I was having a problem with forwarded messages using Firefox. Of course, I meant to say that I was forwarding email messages using Thunderbird.

I will restate the problem.

I am using Thunderbird 115.11.0esr (64-bit) on a Mac Mini M2 Pro running Sonoma 14.5.

When I forward an email message, multiple lines of HTML text is prepended to the message to be forwarded. I have attached a screenshot of a message with the first two lines of HTML text in a message to be forwarded.

How do I change this behavior so that the HTML text is not prepended with the forwarded message?

thanks for your help and I apologize for any confusion with my first post.

In new Windows 11 I created a Folder named General. In there I placed non urgent received e. mails. Now I cannot find it. It used to be in the small window left hand side where folders such as Bin, Scams, Sent are. (Been through also Application Basics where my profile is.) Thanks for any help.