Thunderbird Community Forum

I have installed T'bird in a new replacement pc and also added my two accounts. However, I now need to include my many Local Folders using Profile Folder information from the old pc.

Should I delete all the account information I have installed in my new pc T'bird prior to installing the Profile Folder copy? Thanks Ron

I have been using thunderbird for years and have 2 lightning calendars. These are stored locally in home/.thunderbird on Ubuntu - currently 24.01.1LTS, TB version just updated to 128.3.0esr. About a week ago I stopped being able to save calendar events, getting the message

An error occurred when writing to the calendar Home! Please see below for more information. Error code: MODIFICATION_FAILED. Description: Failed to write to calendar file file:///home/alasdair/.thunderbird/Home.ics: Could not create unique file in `/home/alasdair/.thunderbird' (NS_ERROR_FILE_ACCESS_DENIED)

I have uninstalled and reinstalled thunderbird to no effect. As I am the only user of the machine all prcesses run as me, the .thunderbird directory is owned by me and I have all permissions on it, as I have for all files in the directory. I can create and edit files there no problem. I have no idea how to d=fix this.

After auto-update to v128.2.3esr all my rss-feeds are broken. The main rss-folder Account Name has changed to "server8.invalid" and all contained rss-feeds are colored gray and are unable to fetch new messages. How can I fix this?

I'm on an Mi Mac Mini and I was on 14.6.1 when TB updated to 128.3 esr and it crashed repeatedly. So I undated to Sequoia 15.0. That didn't help. It still crashes the minute I click into the program to open an email. I believe my only choice is to go back to an earlier version on time machine and turn off my automatic update. Any suggestions? This really sucks, guys.

Interestingly enough, I can still get my email on my iPhone running 17.6.1.

I have a Mircosoft live.com email account, using Thunderbird 128.2.3esr as my email app on a home computer running Win10. Got emails from MS about updating to OAuth2 authentification. After changing to Oauth2 in Server Setting Oauth2 would not show up in SMTP server (could receive but not send mail). Following MS instructions I deleted my account and added it back (apparently a big mistake). After a lot of hassle I now have Oauth2 set up on both Server and SMTP & can receive & send email, but I can not see my folders, only the default Inbox, Sent, Trash and Local Folders - Trash & Outbox. View/Folders has "All Folders" checked (& it is grayed out). I had dozens of folders with probably thousands of emails. If I go into my TB profile I can drill down and see the names of folders that were added in the last couple of months, so I think the folders are still in my profile where they should be. Any ideas on how to see my folders?

Hello, I have a new installation of Thunderbird (128.2.2esr (64-bit)) and am unable to discover how to set it to spell check in French. I've installed Grammalecte as suggested and then restarted the programme. However the only language option is English US.

Can you help please.

I was automatically updated to 128.2.3esr (64-bit) and immediately I have lost the ability to create new subfolders in any part of my folder tree or on any of the accounts I use. Rt-click -> New Subfolder has always opened a little dialog box to name the new folder. Now nothing happens. I have seen a similar user issue reported, but the answer was long and incomprehensible and seemed purely to relate to spam boxes and certain user account types . The issue is still not marked as resolved and is a real pain. Is there a simple way to roll back to the last version while you figure it out?

Best Regards

Peter Rose

Had to re-install Windows 10 Pro 64 bit. Saved Tbird Profiles folder to USB thumb drive. Re-installed Windows then installed latest Tbird version (same one I was using). Opened Choose User Profile > Selected Create Profile > Selected Use the selected profile... > Exited Choose User Profile.

Then went to the thumb drive > Opened a profile folder > Copied everything > Then pasted it into the new profile folder I had just created. Opened TBird but it didn't have any of my settings or emails.

The thumb drive had 3 profile folders in it so I repeated these steps for each folder. But still didn't get my settings, etc.

What am I doing wrong?

I uninstalled thunderbird and when I try to reinstall it I get a "cannot find temp archive" message.

I've installed thunderbird for another user on the same computer and had no trouble.

Can anyone help me? Thanks so much.

I just upgraded to 128.2.2esr and cannot receive or send messages after the update. I have restarted the computer and tried again - still nothing. I'm unable to use a tool that is critical for my daily needs.

Trying to send just says "Connected" or "Sending" but never completes. Worked fine before the update which was just in the past hour or so.

Same issues with downloading new email or sending email for all accounts. :(

Anyone else having problems? Ideas?

Thank you!

I hope I’ve chosen the correct category. I believe this qualifies as a bug following the recent update.

When I opened Thunderbird today, it notified me about the update. While Thunderbird successfully fetches new emails, it fails to display them correctly.

As shown in the screenshot, the area where the email content should appear is completely white. Additionally, it incorrectly displays an attachment from an old email that has nothing to do with today’s email (10:13), aside from the fact that both were sent to me.

When I click on other emails in the same inbox, the content area doesn’t change—it remains blank. However, if I switch to a different inbox, everything works fine.

I’ve also double-checked using my phone’s mail app, and I’m able to open the email in that inbox without any issues.

I’m unsure how to fix this. Could someone more knowledgeable help me out?

Hi,

I am running Thunderbird 128.2.0esr (64-bit) on Ubuntu 24.04.1 LTS

Since around the beginning of September, I find that my Local Folders, which still seem to be storing new emails ok in Thunderbird, are no longer mapped to my "~/.thunderbird/<profile name>.default/Mail/Local Folders" directory tree.

Thunderbird seems to have changed its behaviour in this regard around the start of September.

Has anyone else experienced this?

Any idea where the "Local Folders" emails might now be stored on disk?

I downloaded Thunderbird, set it up with 3 email accounts played around with it all afternoon, closed it then when I try and open it back up it's like it's not there at all. It takes me back the the 'thanks for downloading page and opens the bit for me to set up a new email. There are no folders there at all. All I can do is start afresh and enter the email addresses again. This can't be right???....

New to Thunderbird and to macOS. I need to create 3 separate profiles. I have successfully created one account, but I need two more, and I must not mingle the email accounts in a single profile. I have followed instructions to open ProfileManager but Terminal reports that the path does not exist. It doesn't seem to matter whether I quit Thunderbird, because the Terminal Response is the same (I have tried the command both ways, and restarted the computer after installation). The Thunderbird Help files point to Thunderbird 115 with macOS, but my installation download created version 128.2.0esr. Troubleshooting Information in Thunderbird Help shows the Application Binary as "/Applications/Thunderbird.app/Contents/MacOS/thunderbird" and that is what's indicated in the instructions to open the ProfileManager except it cannot find the -bin -P.

As additional background on my plight: I have only set up one user on the computer, and I am logged in as that user so Terminal opens in my user directory. I was pretty comfortable in a Windows (up to 8.1) environment, and am struggling with my move to the Mac, so it may be that I don't have permissions or some other setting set correctly to do this, but I don't know what to look for.

Any help would be much appreciated! Thanks!

Hi, after an update, i have the newest version of Thunderbird installed. Upon starting, it says: "Unable to use profile when you launch an older version of Thunderbird." I cannot start the program. But it is the newest version... What can I do? Thanks Lukas

Dear All,

I think that is a compability problem of Citadel with Thunderbird email client.

After several steps to try to solve the problem I found that Citadel is not compatible with the last version of Thunderbird.

I tried Linux (Centos 9) and Windows Thunderbird. I tried my affiliation network and with my mobile hotspot.

I can send emails with my Android email client.

I am thinking to make a downgrade of Thunderbird. I have there all my emails from always.

But first I have to backup everything of Thunderbird. Time consuming task.

Some help is needed.

Luis Gonçalves

I converted as advised and then updated to the newest version. I lost everything except the messages: the Address Book, Tags, Message Filters, and Folders are all gone. This is a disaster after 15+ years with Thunderbird. It started when I copied the folder "profiles" from my laptop to my PC for the 1,000th time. Is there a simple step-by-step solution? Without the history or apologies etc. etc? Just "do this?" My solution now is to do all my email on my laptop. Ugh!

Having just re-installed Thunderbird I receive the following error message when trying to set up my gmail account, which had been working fine before

400. 

That’s an error.

The server cannot process the request because it is malformed. It should not be retried. That’s all we know.

The password is correct as I can login from my browser and I have easily setup my other email accounts - not gmail. Also have re-started PC and Thunderbird.

Help please, regards, Haydn

I had a problem with a new upgrade for TB and was asked by another moderator on this site to update my version of TB (128.1.1esr 64-bit) to v128.2. My version of TB did not recognize the need for an update and so I downloaded and installed TB 128.2. It successfully installed as an upgrade but in a wholly different folder under C:\Program Files\MozillaThunderbird. The previous instance of TB, 128.1.1, was installed in a different location under C:\Program FIles\WindowsApps\Mozilla Thunderbird. Under control panel I see only one instance of TB and that is the new v128.2. Under Windows Settings, Apps and Features, there are two instances of TB.

Both instances appear to be seeing the mail profile so the only thing I want to know is if it is possible and how to remove the old version of TB without losing the mail profiles. Or do I uninstall the new version and roll back? In any event I do not want to lose a mail profile with years of information.