Thunderbird Support Forum

Using Thunderbird version 115.11.0 (64-bit) with Windows 7 OS and THREADING TURNED OFF.

When I receive a second reply to an email I've sent via one of my email service providers that uses an outlook365 server, my thunderbird view hides it beneath the first reply unless I manually intervene by clicking on the "greater than" sign associated with the first reply. When I do click on the first reply the greater than sign spins clockwise 90 degrees and the second reply appears below the first as if it were in a subdirectory.

The above behaviour is very inconvenient because I am prone to missing the second reply and have trouble anticipating its existence. Admittedly the unread second reply does change the first reply's text property to "bold" but I much prefer to see the new message without having to manually click on everything bold to check.

Another email service provider I use also has an Outlook365 server but second replies to emails are not hidden in its associated thunderbird inbox?

Can anything be done in thunderbird to stop this "feature" or is it absolutely fixed by service providers?

Since Thunderbird was upgraded to 115.10.1 (64-bit), it now fails to send SMTP messages with the following error.

Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) ***.mail.pairserver.com was lost in the middle of the transaction. Try again.

This affects all six(6) accounts in Thunderbird, all of them can receive and edit e-mail messages; however, all of them fail to send e-mail messages.

Prior versions of Thunderbird have worked with this configuration for many years.

Other e-mail clients such as Evolution do not have this issue and I have confirmed with my provider that Thunderbird is no longer sending e-mails.

Any thoughts on how to roll back Thunderbird until this issue is resolved?

Good day,

I am encountering an issue with opening messages through the global search feature. Despite being able to locate the specific email, clicking on it does not display anything as depicted in Figure #2. I believe the email is stored in one of the folders.

I would greatly appreciate your guidance on how to properly open messages using the global search feature in order to reply based on the original correspondence.

Thank you. May

this interface uses pop3

When emails are pulled, I can see that it pulls, let's say, 50 messages, the notification shows 25 new messages but the inbox only shows 10. I have looked everywhere for the "missing messages" but don't see them anywhere. I have also had some people tell me that they sent an email response (so they were not entering the email address) and I don't see it.

What could cause these differences?

Several times lately I click on an email from cnet and it will not load. The reason is when Thunderbird passes the link to Firefox there is an extra https// added to the beginning: https//https//cnet... . Not all email links from cnet start with https//, but when they do I must manually delete the first one (in Firefox). Not sure which program, Thunderbird or Firefox, is causing the problem, but it is annoying.

Hi,

I'm thinking about purchasing a Microsoft Surface Pro that uses the Snapdragon ARM Processor.

Will thunderbird run on windows 11 with ARM architecture?

Thanks, Dave

Is it possible to get different sounds for different accounts?

I use Thunderbird on my computer and have several email accounts. Is it possible to get a different sound for incoming mail in each account? If so, how?

Why does the Tbird directory show two accounts with different content', for the same email address? Totally confusing. See attached screen shot redacted for privacy -- the email addresses are the same. One indicates 7 and the other 25 in the inbox. WHAT is going on?

Will my Thunderbird account stay open with Cox's new platform? I have had a Thunderbird email for at least 15 years and do not want to change to Yahoo as Cox is trying to implement. I am presently getting messages but want to know if I will continue to get ALL of my email if I leave things alone. Please help me.

I have Cox.net as my email, a few years ago I switched to Thunderbird, I like it so much better.. But now Cox.net is moving their web base to yahoo mail, yet still using my original email bjacob3@cox.net.. So I had to go to yahoo and set up my original email thru them and change password for them.. Yet even tho I won't go thru yahoo, I still want my thunderbird to work.. I notice now that I still can get to my thunderbird mail, like I always do, yet I don't see any new mail coming in.. what do I do?

Cox has moved its email from its servers to Yahoo and while the "cox.net" stays the same I am not able to get my email through Thu Thunderbird as there are 2 places in the account Server settings that need to be changed, 1) Server name, and 2) Local Directory. I have had no luck in changing either as I really don't know what to put in either one. HELP11

Content is:-

[InstallD78BF5DD33499EC2] Default=Profiles/ok2vg7oz.default-esr Locked=1

[Profile1] Name=default IsRelative=1 Path=Profiles/gdkev4pb.default Default=1

[Profile0] Name=default-esr IsRelative=1 Path=Profiles/ok2vg7oz.default-esr

[General] StartWithLastProfile=1 Version=2

thank you

On opening Tbird I have started getting a Google pop up asking me to sign in to Google to continue to Tbird. This is just annoying as I can access all my email accounts without signing in to Google. I just have to close the annoying pop up every time I open Tbird. How can I stop this happening?

Upon startup, top email displayed is the 2nd email present in the inbox. If 1st email is one at top when leaving TB, next startup will show the 2nd email on top. You can then scroll up and see the top one. Likewise, if a new email come in, it also shows the one below that as the top one and must scroll up to see it. No emails are lost, just a display thing. Don't recall which version this started, but it didn't use to do this.

TB 115.11.0 (64-bit) Supernova, Windows 10 22h2