Firefox Community Forum

Ive tried other browsers like Chrome and Microsoft Edge and have no problem.

I do get a Message that states my Facebook account has been temporarily suspended and I have to shut my PC down to get out of this message which locks my screen!

Can you help or suggest anything.

Windows Defender shows NO issues.

I am using Firefox 149.0 (64-bit) with Yahoo.Com as my home page. All of a sudden, when I use the search bar at the top of the Yahoo Home Page, Firefox opens up a blank tab in response. Doesn't matter what I search for, same thing happens. Then, if I close that blank/empty tab and reattempt the same exact search again, it works fine.

This has been happening only for the past few days - was fine before. Is this Firefox? Or is this Yahoo? And how can I resolve the issue?

Thanks in advance.

Suddenly—with no changes made in Firefox, no power failures, no anomalous occurrences, and with the latest version of Facebook—Facebook would not display reels when clicked on.

What came up was at first a briefly (maybe a second) displayed image, but rather than remaining, the image disappeared, leaving an all-black screen except for the usual icons normally there: in the upper left, the "X" for closing the window and the Facebook logo; in the upper right, the Facebook menu, messenger, notifications, and account icons; at the middle right, the up and down circled arrows (which function but which lead to more displays of only black as well); and lower-right center, with the vertical display of the thumbs-up emoji, comment, share, the three-dots more options icons.

Firefox 149.0.2 is installed on a Windows 11 computer less than a year old (which has displayed no anomalous or unusual behavior at all).

Clearing the Firefox cache and restarting Firefox have done no good. What is wrong here?

Thank you.

I had an ongoing problem with Firefox on my PC - it worked correctly on my laptop. So I backed up my bookmarks using MozBackup and re-installed Firefox. This didn't have the Bookmarks bar so I enabled that. When I now try to restore the bookmarks using MozBackup it reports everything ok. But when I open Firefox the bookmarks are not there. Any suggestions greatly appreciated.

On last Firefox update my Password manager was blanked out. I had no username/passwords in my Password Manager although I had previously had over 100. I managed to recover it by logging in to my Mozilla account but now have access to over 7000 of other peoples usernames and passwords on my password manager. You seem to have a major data breech or is this a quirk I don't understand? These other names/passwords show up when I try to log into certain sites, such as Schwab for example, and I have to pick mine out of a host of others to fill in the login info. What is going on?

I am trying to activate the new free VPN feature, however your steps are not matching what's on my screen.

The first step from your [Set up VPN] article says:

"Look for the VPN setup prompt in the top-right corner of your Firefox toolbar.

   Click Next to begin the setup process. "

Yet I am not receiving this prompt.

I have logged into my account, encountered issues with my authenticator app and back up keys not being saved, and so signed up with a new mozilla account using my secondary google email. (This account I am raising this ticket with now. My primary account/email is [edited email from public] @gmail.com).

Hoping you can clarify or give an easy route into activating this wonderful new service you've announced. Am I right in understanding that it is different (ie. built-in and free?) to your Paid Service ?

Hello, I'm using Firefox 149.0.0 (current is 149.0.2) in France and started testing Mozilla VPN. According to the docs, Location should appear at the bottom of the VPN UI and you should be able to change this Location, what I'm interested in.

I have 'Paramètres' (Settings) instead of the Location/Country.

Is this specific to France ?

Thanks in advance & have a nice day, Marc.

All of a sudden I can't download files from apps I use all the time... and download files from all the time. I just tried in Edge & I can download just fine. This just happened this morning. I downloaded multiple files yesterday within firefox & the same apps I'm running today.

YouTube is playing 4K videos like they are in slow motion. If I lower the quality they work fine, but switch back to 4K and it's slow motion stutter-fest again. I have seen several topics about this but it's still happening to me despite all of the "fixes" I've tried. This is a list of everything that I've seen and tried, and not a single one or any combination of them fixes the problem for me.

In about:config I tried changed the following to False: gfx.webrender.layer-compositor media.av1.enabled media.wmf.dxva.d3d11.enabled

Tried uninstalling all extensions.

Tried a complete uninstall and reinstall of 149.0.2 with a fresh profile instead of updating from 148.0.2.

Tried installing uBlock Origin and used the following rule: ||www.youtube.com/web-reports$xhr

Tried unchecking the uBlock "Quick Fixes" filter.

Tried disabling hardware acceleration.

Tried disabling DNS Over HTTPS.

All that said... what DID fix it was reverting back to Firefox 148.0.2. I tried again to update from that to 149.0.2 using the FF built in updater but the same issue immediately came back. Zero issues at all playing 4K YouTube videos on FF 148.0.2 or the latest versions of Chrome and Edge. Issue is ONLY on FF 149 and 149.0.2.

Ever since 149.02 update Firefox has been unable to download any images automatically. They are always 'canceled'. I have to manually click RETRY button for it to work.

I have been through a ton of possibilities with Gemini, none of which worked. Apart form totally reset Firefox, which I refuse to do because WTF !

Gemini gave up and suggested I post something on here. I'll just switch to Brave until 149.03 fixes it.

my firefox keep crashing when i join google meet and i need to do multitask so i open another firefox windows(private or not) it always crash few second after, i have tried the trouble shoot mode its still crashing, even the new windows from SSO request do trigger my firefox to crash. when the browser crash it does offer me to restore my session

I installed update 149 and since then, the VPN (NORDVPN) often will not start up and I have to restart the computer. If this cannot be fixed, I would like to go back to the previous version which gave me no trouble. thanks Brian

Hi there,

I woke up this morning and opened firefox. Normally it opens the days previous tabs and this morning it didn't. When I tried 'restore recent tabs' it didn't do it. When I went into history and found the previous day's back up and tried to restore it also failed. Can you help?

Best wishes, Inez

I have Firefox set to always ask about how I want to open/save PDF files. Within the past couple weeks, I've encountered an issue with opening PDF files. When I click on a PDF and select "open with Firefox," the PDF opens in a new tab on Firefox, but it also opens in Acrobat. When I select this option, I just want the PDF to open in my browser, and I cannot find a way to stop it from simultaneously opening in Acrobat.

Firefox you can't X out the location services and it won't go away. It covers everything. I don't want to make a decision, I'll do it on my own terms when I feel like it.

Other competitors allow it, why not Firefox?