Firefox Community Forum

Hi, For a few weeks/months, connecting or disconnecting my Proton VPN makes Firefox not to browse. I must restart Firefox to be able to browse again. This problem does not reproduce every time, but it does multiple times a day. Are you aware of this problem? Thank you for any help. Regards, François

Hello, I've been using Firefox for years, but last couple months or so - it's been losing Internet connection - I have to stop and restart it and all ok - somtimes for 5 mins - sometimes for 15 or so - but it's doing my head in :) Any help appreciated - Thanks

It was working just fine, and suddenly it stopped working. I hadn't rebooted my computer for over a month, and accidentally popped the circuit breaker the computer was connected to, so it rebooted for the first time in a long time. No other issues except Firefox will not connect to the internet when Proton VPN is running, but Firefox works just fine when the VPN is turned off.

I updated to the latest version of Firefox, so I assume that's the same thing as reinstalling it.

Proton VPN allows you to do what they call "split tunneling", where some browsers are excluded from the VPN (Firefox) and other browsers are always behind the VPN (everything else). I use Firefox as a secondary backup browser when the VPN is a problem and I don't want to turn it off.

I ran the Firefox "Safe Mode" and that failed to connect as well. I don't think it's the VPN? But maybe?

Any help appreciated, and thanks in advance.

Hi. I have a Dell Inspiron, it’s a few years old, and my computer is running windows. Today I was on a website, doing my assignments as usual when randomly the internet stopped working on the browser (I was on the web for about an hour before this). There was no change to my behavior, I had been on the same site for the whole hour, and had been interacting with the site during that time. My computer still says it’s connected to the internet, and I was even able to play an online game on my computer that I had downloaded, so it looks like my computer is connected to the internet. I’ve tried to clear my cache and open private windows but that didn’t help.

This keeps popping up on my website when I'm trying to watch movies or TV: Server Not Found. Firefox can’t connect to the server it's happening when I press any movie sites or TV shows, I've even gone to the settings and done no proxy and it's still not working, can you tell me how watch movies and TV's because this gets popping up Server Not Found. Firefox can’t connect to the server I am not a tech person says simple jargon will be, appreciated thank you.

I have just download firefox, but I can't browse any web on firefox. Then, I tried firefox ESR, it doesn't work eather. Only setting page can be open. Microsoft Edge can work well (image 1 left is Edge), and my internat is OK, only Windows Defender work.

currently running 153.0.1, in Windows 10 I started having trouble with web pages not working (I have auto-tab discard, so after a while the pages go dormant and when I go pack in they have to refresh) only they wouldn't refresh

I'd hit refresh and it would stay blank but if I opened it in a new tab it opened fine (noted this first in tumblr and youtube - probably since previous to last update) also opening links from an 'affected' (youtube video page that stops working) will also have those new tabs blank and eternally trying to load

then yesterday the problems ramped up; other pages start not working, not when I refresh, not when I open a new page. youtube videos will just stop loading, yahoo's inbox displays "no internet connection" warning (even when I can scroll tumblr, but the links still break) I can access those same pages and others normally in other browsers

also if I just keep working in the still half broken pages it gets to a point firefox simply stops allowing me to do anything on new tabs, it gets slower and slower, taking up to a minute to open one page (internet fine in other browsers). eternally frozen in loading pages do not allow me to access settings or react to pressing Alt, or pressing "stop loading"

I tried deactivating all extensions, I tried (and am currently writing this in troubleshoot mode) it still happens

if I restart firefox it works for a bit, and then starts breaking, timing seems rather random, (once it happened with one youtube video and one mail tab open, other time's i've opened several youtube videos a couple tumblr pages and one mail tabs (easiest to notice the "no internet connection in the mail tab)

hope this info helps

I'm on a private home network with an internet connection. When I try to use Firefox it displays a message saying "You must log in to this network before you can access the internet".

Many websites, e.g. Amazon, won't load and an 'Open network login page' button is shown. When I click this it takes me to a Mozilla page talking about Captive Portal, but there's nothing about how to stop this happening and access those websites.

Other browsers, e.g. MS Edge, or Brave, have no problem access these websites.

How do I fix this problem?

I'm experiencing an intermittent issue with Firefox and I'm trying to figure out what might be causing it.

Occasionally, Firefox stops loading pages in new tabs. If I open a new tab and try to navigate to any website, it won't load, it'll state "waiting for www.[anywebsite].com" forever. However, if I use a tab that was already open before the issue started, I can still navigate to different websites from that tab without any problems.

The only reliable fix I've found is to completely close Firefox and start it again.

One strange thing I've noticed is that, sometimes while this issue is happening, if I put my laptop to sleep and then wake it up again, Firefox starts working normally, including in new tabs, without needing to restart the browser. But this isn't a something that works everytime.

I've already gone through the troubleshooting steps in the Mozilla Support article "Firefox can't load websites but other browsers can", but none of the suggested solutions resolved the issue.

I also tried disabling all my extensions, one by one, but the problem still occurs.

Has anyone seen this behavior before or knows what could cause it?

Additional information:

Firefox version: 152.0.2 (64-bit) (currently shows an available update requiring a restart, but it never seems to update even when enforced restarting) Operating system: Windows 1p Pro Version 10.0.18363 Build 18363

I'd appreciate any answers

Firefox won't load any webpages. Every website I try to open fails to load, even though my internet connection is working. I have restarted Firefox and my laptop, but the problem till exists. I am using a Lenovo laptop. Please help me fix this issue

Hello Firefox Support Team,I am facing a persistent issue where Firefox is unable to open or connect to any Public IP addresses, resulting in a "Connection Reset" error. This issue happens simultaneously on two different operating systems: Windows and Linux (on the same network).Interestingly, the same Public IP addresses open completely fine and without any issues on Google Chrome.I have already tried the following troubleshooting steps, but none of them resolved the issue:Disabled HTTPS-Only Mode completely.Disabled Secure DNS (DNS over HTTPS).Changed Network Settings to "No Proxy".Set "security.tls.version.min" to 1 and enabled deprecated TLS.Disabled HTTP/3 and HTTP/2 in about:config.Performed a full Firefox Refresh (Safe Mode / Default Profile).Since the issue persists across different OS platforms only on Firefox, it seems to be related to how Firefox handles direct IP handshakes compared to Chromium-based browsers.Please advise on how to resolve this. Thank you.

Firefox stops loading websites after Mac lock/unlock I am using a MacBook with Apple M1 and Firefox 151.0.2 (aarch64). Whenever I lock my MacBook and unlock it later, or leave it idle for a longer period and then log back in, Firefox stops working properly. It appears to stop resolving DNS requests. Every website remains stuck with messages such as **"Waiting for http://..."**, and no pages load. This issue affects all websites. At the same time, Chrome works without any problem and is able to load the same websites successfully, which suggests that the network connection is working correctly. The only workaround is to force quit Firefox and start it again. After restarting, everything works normally until the next lock/unlock cycle. This issue occurs consistently after the Mac is locked or left idle for an extended period. It is significantly impacting my productivity and reduces the reliability of using Firefox as my primary browser.

Please suggest the way to fix this.

http://vbgramgde3.dord.gov.in/vbgramg/DE_login/DE_login.aspx?payload=X9u-PelothkEYD3KL_ZEOysKXwX3upoNdDmnoPHlpcg

Unable to connect

Firefox can’t establish a connection to the server at vbgramgde3.dord.gov.in.

   The site could be temporarily unavailable or too busy. Try again in a few moments.
   If you are unable to load any pages, check your computer’s network connection.
   If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the web.

I am trying to be nice but it's should be going both ways . Server Not Found. Firefox can’t connect to the server at www.rebaid.com. AND YOU GIVING ME ADVICE: "Try connecting on a different device. Check your modem or router. Disconnect and reconnect to Wi-Fi." We both know that my router is not the problem nor my PC/device. It's you and you should harder to connect me with a page-site.