• Løst

False virus detection blocks download

Running Firefox 133.0.3 on Windows 10 22H2 The last week or so, when I try to download my photos from iCloud, Firefox blocks the download, saying it contains a virus or … (les mer)

Running Firefox 133.0.3 on Windows 10 22H2

The last week or so, when I try to download my photos from iCloud, Firefox blocks the download, saying it contains a virus or malware. Of course it does not - it's a zip file of screenshots! Running a scan on the folder once unzipped confirms there is nothing malicious in it. Can you fix that please?

Asked by StickBoy 3 måneder siden

Answered by TyDraniu 3 måneder siden

  • Løst

I cannot use SwansonVitamins.com

It gives a Connection error and Swansons seems to think it is my browser problem. I haven't had problem with this site before and I don't have problems any place else. I … (les mer)

It gives a Connection error and Swansons seems to think it is my browser problem. I haven't had problem with this site before and I don't have problems any place else. I turned off Malwarebytes Browser Guard, temporarily, and that didn't hgelp. I already cleared the history and that didn't help.

Asked by arlener 6 dager siden

Answered by arlener 5 dager siden

  • Løst

Firefox fails to open pdf downloads in default application

Firefox 136.0.1, Linux 6.8.0-55, have set Okular as default pdf application, however Firefox will not open pdf file when downloaded nor will it open the file when select… (les mer)

Firefox 136.0.1, Linux 6.8.0-55, have set Okular as default pdf application, however Firefox will not open pdf file when downloaded nor will it open the file when selecting Open File from the Download Icon on the toolbar. Only was I can get to file is to select Show in Folder option and open from within Dolphin.

Asked by martrw1 1 måned siden

Answered by jonzn4SUSE 1 måned siden

  • Løst

Signing in with a school account

I am trying to convert from Chrome to Firefox. Everything is going well with my main account, but on my school account, I can't receive emails from out of my school distr… (les mer)

I am trying to convert from Chrome to Firefox. Everything is going well with my main account, but on my school account, I can't receive emails from out of my school district. Is there any way that I can make an account without email verification?

Asked by meissam8971 6 dager siden

Answered by jscher2000 - Support Volunteer 6 dager siden

  • Løst

Using Firefox Tab Groups: Thicker underlines

Hello, I just found out about the Firefox group tabs feature and love the concept! However, on my computer (Linux, Pop OS), the default theme makes it difficult to see t… (les mer)

Hello,

I just found out about the Firefox group tabs feature and love the concept! However, on my computer (Linux, Pop OS), the default theme makes it difficult to see the underlining color for the group. Is there a way to increase the thickness? I've added a picture of how it looks, there is only a very thin (in this pic, blue) line underneath the tabs. I can barely see it, making it's use harder...

Asked by agenttiny 1 uke siden

Answered by jscher2000 - Support Volunteer 1 uke siden

  • Løst

Will Firefox continue to work on Windows 10?

Can anyone tell me, please, how long I should be able to keep accessing Firefox on a Windows 10 tablet after Microsoft withdraws support for Windows 10 later this year? I… (les mer)

Can anyone tell me, please, how long I should be able to keep accessing Firefox on a Windows 10 tablet after Microsoft withdraws support for Windows 10 later this year? I seem to remember being able to access the internet on an old laptop as a 'test' a year or two after I'd stopped using it after Microsoft stopped supporting whatever version of Windows was on it, but I can't remember whether it was via Firefox or Internet Explorer or some other Microsoft browser. If Firefox will still 'work' will Microsoft withdrawing support for Windows 10 have any effect on how well it 'works', and/or how secure etc it will be? I am going to try to install some sort of Linux on the tablet (well) before Microsoft abandons Windows, but if it turns out I can't install Linux, I'm hoping I should at least be able to access the internet via Firefox. Thanks to anyone who can help. (ps I'm not sure whether this is the right place to post this question, it's just that performance and connectivity seemed to me [in my ignorance] to be most appropriate!)

Asked by FirefoxFan 1 uke siden

Answered by James 1 uke siden

  • Løst

can't sign into firefox after changing email

I changed my email on my Firefox account a while back. I've been able to sign in on other devices but on a new Windows Machine, I'm unable to sign in. I try to use the p… (les mer)

I changed my email on my Firefox account a while back. I've been able to sign in on other devices but on a new Windows Machine, I'm unable to sign in.

I try to use the primary email, and it prompts me to make a new account.

My old email brings up an account to sign into but then it asks me to use the primary email. Any help would be appreciated.

Asked by Soulzfordayz 1 måned siden

Answered by Soulzfordayz 1 uke siden

  • Løst

FireFox Bookmarks (NOT Toolbar) are not being saved in main folder but can be actioned from the search function

Not sure whats going on here, been using FF for decades with no problems. I am saving bookmarks to various folders but recently noticed some were not in the folders I was… (les mer)

Not sure whats going on here, been using FF for decades with no problems. I am saving bookmarks to various folders but recently noticed some were not in the folders I was sure I had saved them too. For example, in the screenshot attached I had saved the Rink Diary Bookings to my Bowls folder, but when I opened the folder later the bookmark was not shown. I did the Google search and checked what I could and most solution options were aimed at the Toolbar, which I didn't have a problem with. I then noticed some other bookmarks were no longer showing. I then saved a new Rink Diary Bookings link (now ending in '1') to a second folder so I knew which link was from each folder. This new bookmark also failed to show in the new folder. I somehow found a search button for the bookmarks and found both the bookmarks in the correct folders. (See attached) Can anyone advise how to get the bookmarks to show in, and open from, the actual folders? I am not very tech minded so any help is appreciated. I have copied the folder menu's in the attachment Thank you.

Asked by alan_woolidge 1 uke siden

Answered by jscher2000 - Support Volunteer 1 uke siden

  • Løst

Cannot create a new tab or window

I have removed Firefox and installed fresh the latest version 137.0.1 to address the issue of not being able to start a new tab or a new window. I am writing this from t… (les mer)

I have removed Firefox and installed fresh the latest version 137.0.1 to address the issue of not being able to start a new tab or a new window. I am writing this from the initial window that opens when Firefox is launched. If I try to open a new tab it will hang with the blue circle displaying. If I click anywhere on the window if will grey out the background and display the error message :

Firefox is not responding

if you close the program, you might lose information

-> Close the program -> Wait for the program to respond

Tried waiting and it never comes back. Only option is to close the program. After that there is a message that is reporting the issue to Microsoft.

Asked by giturriotz 1 uke siden

Answered by jscher2000 - Support Volunteer 1 uke siden

  • Låst

Bookmarks gone part II -- trying to add the troubleshooting option to this post

Some of my bookmarks are gone AGAIN. This time adding .old to files and deleting others did not fix the problem, nor has restarting firefox. I can see that sites have blu… (les mer)

Some of my bookmarks are gone AGAIN. This time adding .old to files and deleting others did not fix the problem, nor has restarting firefox. I can see that sites have blue stars, indicating that they are saved into bookmarks (such as "weather") that I can no longer see in my bookmarks menu. Trying to recover bookmarks does not work. I can see recent dates of bookmarks. I can see old firefox data on my desktop.

Bookmarks are a basic function of browsers. This is RIDICULOUS. Please fix this issue.

I have not had ANY UPDATES to my computer since yesterday. Yesterday all my bookmarks were there!

Asked by LBSH 1 uke siden

Last reply by Paul 1 uke siden

  • Løst

Margin between icons too wide in newtab layout

Since a few months ago the newtab page layout has been changed. The site icons are now smaller, leaving a wide margin on the page. In my opinion this margin is too wide a… (les mer)

Since a few months ago the newtab page layout has been changed. The site icons are now smaller, leaving a wide margin on the page. In my opinion this margin is too wide and looks strange. Is there any way to change it back?

See the OLD and NEW layout in the uploaded images.

Asked by pellaeon 1 uke siden

Answered by pellaeon 1 uke siden

  • Løst

When will tab groups be rolled out to all users?

I would really like to move from brave, but really need tab groups before I do so. Its marked as progressive rollout. What exactly does that mean in terms of when I can … (les mer)

I would really like to move from brave, but really need tab groups before I do so.

Its marked as progressive rollout. What exactly does that mean in terms of when I can expect to get this feature?

Asked by Peter Nunn 1 uke siden

Answered by Agent virtuel 1 uke siden

  • Løst

Addons/Extensions not working on refresh (priority onetab)

I was having an issue with pdfs on firefox; all my pdfs were showing up as black. To fix that, I refreshed firefox, which solved the problem just fine. Unfortunately, onc… (les mer)

I was having an issue with pdfs on firefox; all my pdfs were showing up as black. To fix that, I refreshed firefox, which solved the problem just fine. Unfortunately, once I did all my extensions stopped working. The page looks like this.

For most of my extensions, I can just solve this by getting rid of them and adding them again, but if I do that for onetab I'd lose all my stored tabs. How can I get this back?

Asked by iacoponippaolo 1 uke siden

Answered by iacoponippaolo 1 uke siden

  • Løst

How to import the Google Chrome Toobar bookmaks?

I am new to Firefox and tried to import the Google Chrome Bookmark Toolbar bookmarks. This did not happen and need to get the items listed in the Chrome Bookmark Toolbar … (les mer)

I am new to Firefox and tried to import the Google Chrome Bookmark Toolbar bookmarks. This did not happen and need to get the items listed in the Chrome Bookmark Toolbar into my Firefox Browser.

Asked by Cyclone3211 3 uker siden

Answered by jscher2000 - Support Volunteer 1 uke siden