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No confirmation email for Firefox Sync received

I try to set up Firefox Sync on Firefox on a VM on Fedora. I enter my e-mail and password. Then I get the message (after retrying): "Email resent. Add accounts@firefox.co… (les mer)

I try to set up Firefox Sync on Firefox on a VM on Fedora. I enter my e-mail and password. Then I get the message (after retrying): "Email resent. Add accounts@firefox.com to your contacts to ensure a smooth delivery." However, I do not get the email with the confirmation code.

My email address has this format j@xxxxx.org

Asked by Jan 1 år siden

Answered by Jan 1 år siden

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Lost access to 2FA device and backups codes

I can prove that I'm using the same e-mail address but with different domain thus making the last statement from [[an article here|https://support.mozilla.org/en-US/kb/wh… (les mer)

I can prove that I'm using the same e-mail address but with different domain thus making the last statement from [[an article here|https://support.mozilla.org/en-US/kb/what-if-im-locked-out-two-step-authentication]] invalid.

Any idea how I can contact Mozilla to restore access or delete my account to recreate it again? Cannot find an e-mail address to create a ticket :( I don't want to use custom e-mail domain for Firefox account.

Thanks!

Asked by pavlo3 1 år siden

Answered by cor-el 1 år siden

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Can I keep two sets of mobile bookmarks seperate when syncing?

I know the answer to this is probably going to be along the lines of this is not possible, but I thought I'd ask anyway since none of the information is entirely clear. O… (les mer)

I know the answer to this is probably going to be along the lines of this is not possible, but I thought I'd ask anyway since none of the information is entirely clear. Or answers my exact question.

I have one desktop install of firefox and I have two android ones. I have all three synced to one firefox account, so it's easy to grab links I saved while wiki diving on something. While this works perfectly for the desktop side of things, the mobile side is where the issue arises.

Currently all my bookmarks from both mobile firefox accounts are merged into one long set, regardless of device. While the desktop ones have their own folder. Is there a way to keep the bookmarks from each device in their own separate folder? Like say instead of having one big mobile bookmarks folder, having one named DeviceX, and the other DeviceY?

It's still semi functional on desktop where I have more screen real estate and have to deliberately go to the mobile bookmarks folder, but on the phones it can be confusing when a set of bookmarks from device 1 mixes randomly into those of device 2. As it can become a lot harder to keep track of things.

Now I know one can turn off syncing of bookmarks. This is not what I'm looking for as I do still want to be able to share them between all three devices. Just have them more organised.

I also know one can make different accounts for say work or personal, but again I want them all to sync, just not mix them into one list.

So in short is there a way to be able to have two android devices into a threeway sync and keep the bookmarks separate? Or is my only option the round abound way of making subfolders and hope I remember to save in those?

Thanks either way.

Asked by Elyndra 1 år siden

Answered by jscher2000 - Support Volunteer 1 år siden

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Sync'ing with ONE Service account?

I have a disability and totally forgot about this question BUT it is still an issue I would like to find a resolution too, so I am going to try to restate it -- but know … (les mer)

I have a disability and totally forgot about this question BUT it is still an issue I would like to find a resolution too, so I am going to try to restate it -- but know I stopped working 2 years ago ... so maybe a resolution isnt horribly required :P


My old question: (This is an issue regardless of platform - MacOS, Linux, or Windows...)


I do a lot of OS switching - I test various Linux distros on my (was 5) but now 3 laptops and one really old 32 bit system for my mother-in-law and I am wondering if I can use FireFox Accounts over and over without making a new service device every time I need something from FF Accts :P (I actually stopped using Sync mainly because of this 'Sync' issue -- how do I know what I have is actually being sync'ed?) I have learned to live with uncertainty not because Firefox is bad or anything but because "I want to be in control of my Data, not someone else...I had thought FF Sync would help me do that but I fear it hasnt and maybe because of my disability it has just gotten worse ..." ... not to even mention FF dropped FF Lockwise - which I loved!  :P

Anyways, this has bugged my off and on for a long time but I have mostly ignored the issue ... until a couple of years ago I discovered I had like 20+ some odd devices on my account -- going back 3+ years or more. Now, I signed out of many of them and I am down to about 15 -- mostly because I am a little confused about how FF Accts determines what to sync and when I start Sync are all of them brought back? Even from 6+ months ago? The one's that were years old I signed out of and deleted but still ... and so, since I use FF for testing and I thought that there shouldn't be that much in each 'sync' test device ... it is sort of confusing...

So, is there a way to use FF Accts 'sync' to get my data to a new device without making a new 'synced' device?

Thx/Bill

PS - in the FF past releases I got what I wanted by just copying the .mozilla directory to the new system but that broke a few releases ago :P too bad stuff has to change :(

Also, please understand that I am on Android, iOS, MacOS, and Linux daily so trying to 'gather' what I am submitting this question on will not lend itself to trying to solve my insanity >< Sorry!

PPS - I have not tried the first solution offered in the old question yet... I am leaning toward giving up on Sync and just using HTML Bookmark files ... it is messier but I know it is my data - unchanged and unyielding :P Thanks  :)


Bill

Asked by Bill Jones 1 år siden

Answered by Bill Jones 1 år siden

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Removing sync info

I have a question regarding syncing. Is there a way to remotely remove all synced information from Firefox on a particular PC without actually accessing it? For example, … (les mer)

I have a question regarding syncing. Is there a way to remotely remove all synced information from Firefox on a particular PC without actually accessing it? For example, if I sync my home PC Firefox with my laptop or my work PC. Then, one day, for some reason I no longer have access to my work PC, and all of my sensitive information is there. Or if I lose my laptop, or if it is stolen... Is it possible to remove all sensitive information from a remote synced PC? Alternatively, is there a way to remove all synced information every time I close the browser? This way I can remove a particular PC in my Firefox account and once the browser is restarted at the remote location, the data will no longer be pulled and synced. Can this be done? Thanks in advance!

Asked by golosrazuma 1 år siden

Answered by jscher2000 - Support Volunteer 1 år siden

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Primary account email required for sign-in error

From the subject line - I keep getting this error when trying to use Firefox Sync on my Windows 10 desktop. Sync already works on Mac and Android, and I've already verifi… (les mer)

From the subject line - I keep getting this error when trying to use Firefox Sync on my Windows 10 desktop. Sync already works on Mac and Android, and I've already verified that I'm using my primary email to login.

Asked by Alex 1 år siden

Answered by Alex 1 år siden

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Just did a factory reset on my computer and can't access my old firefox account.

Seems like when I tried logging in to my old account with a password reset, I somehow created a second account with the same email. All my bookmarks and extension set up… (les mer)

Seems like when I tried logging in to my old account with a password reset, I somehow created a second account with the same email.

All my bookmarks and extension set ups seem to be gone.

Never had this issue, and have been using the same firefox account for like 5 years.

Asked by Froggy_D 1 år siden

Answered by cor-el 1 år siden

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[SOLVED] Firefox account not syncing Gravatar photo

Hi, On September 15, 2022 I created this thread here on Firefox Support Forum and now I finally have an answer to the question, but as we can see my thread was archived … (les mer)

Hi,

On September 15, 2022 I created this thread here on Firefox Support Forum and now I finally have an answer to the question, but as we can see my thread was archived and I can't update anything, so I decided to create a new thread just to mark my previous question as solved and bring it an answer.

I contacted Mozilla Firefox developers and got a response: Firefox is no longer integrated with Gravatar. Considering this, I can tranquilly say there is no bug or problem with my account as I thought. It's a pity that Firefox no longer support Gravatar integration, and even if I use an old version I will face the same "issue" because the Gravatar integration was a online feature linked to the Firefox account*, not to the browser itself.

Info source: https://github.com/mozilla/fxa/issues/15665

- - -

Admins can now archive and close this thread, I only ask to keep it online to help who may need this information in the future. Thanks.

  • Actually I made a mistake when I wrote this, the Gravatar integration was an online feature linked to the Mozilla account, not Firefox. James explained the distinction on #4 post of the current thread.

Last edit: On January 31, 2023 I created this thread on r/firefox but no one answered precisely. This current thread here on Firefox Support Forum also solves what was asked on reddit. The thread created on January 31, 2023 and posted on r/firefox was archived as well, like what happened to my thread with the same theme here on Firefox Support Forum, then I also created a new thread on r/firefox to mark my question as solved.

Asked by Janderson James 1 år siden

Answered by Janderson James 1 år siden

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password recovery

My laptop crashed last night I had to reboot windows. I had a lot of passwords saved on my firefox browser How can i recover these passwords? I need them to run software… (les mer)

My laptop crashed last night

I had to reboot windows. I had a lot of passwords saved on my firefox browser How can i recover these passwords? I need them to run software for college

Sincerely Ben Martens

Asked by MartensBen 1 år siden

Answered by jscher2000 - Support Volunteer 1 år siden

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My data won't sync from my other device

So, my old computer recently broke, but I luckily recovered all my files. I was re-downloading Firefox onto this computer, but my bookmarks and add-ons and stuff won't sy… (les mer)

So, my old computer recently broke, but I luckily recovered all my files. I was re-downloading Firefox onto this computer, but my bookmarks and add-ons and stuff won't sync. When I searched for the solution to this, I saw someone having a similar-ish problem (https://support.mozilla.org/en-US/questions/1403774#answer-1563248), but they just said they had to wait awhile for it to sync. Now, I have a couple questions that I can't seem to get the answer to:

1. How long does it take to sync my data? How long did that person have to wait?

2. What if it never syncs and that person just got lucky? Is there some sort of alternate way to fix this faster?

I'd really appreciate help on this topic, but I'm not the best with computers. If anyone has had this problem, and figured it out, please let me know! I had a lot of bookmarks and a good amount of add-ons, I really would like to not lose those.

Asked by ☆ 0L1V3R ☆ 2 måneder siden

Answered by ☆ 0L1V3R ☆ 2 måneder siden

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bookmarks gone after doing a factory reset on my Macbook despite signing into same Mozilla profile

Hiya good citizens of the internet 👋 Please help me recover my bookmarks 🥺 I've gone through every single support article on this topic and tried everything suggested … (les mer)

Hiya good citizens of the internet 👋

Please help me recover my bookmarks 🥺

I've gone through every single support article on this topic and tried everything suggested and still no luck. This is my hail mary.

How I got here I needed to do a full wipe and reinstal of my macOS; this was conducted with the help of the Genuis bar. Upon reinstalling Firefox, I signed into my account and my bookmarks are all gone, records of them empty.

I should also note that nothing else ported over. No passwords, no browser extensions. Nada. The passowrds and extensions aren't a big deal. I use a 3rd-party password manager and can easily re-download the handful of extensions/widgets. But I heavily relied on bookmarks for both frequently visited sites and ones rarely-used which I knew were important for future reference. And I cannot remember 80% of them...

What else I've tried other than what's suggested in help article:

  • Because I did not check to confirm which Firefox profile I've been signed into for ages and ages before doing the reset, I thought maybe I had just signed into the wrong one. I proceeded to try every other email address I have, including two from my old workplace. None of the other 5 emails had profiles created. I know this because it prompted the sign up userflow; create a password, etc.
  • But I also know for a fact that the bookmarks were saved as part of a profile because I used the profile sync feature to auto-port all my bookmarks when I first got this Macbook a year and a bit ago.
  • The folders where bookmark backup info is stored locally are empty... Clearly, it wasn't stored in my icloud documents (that's on me for not double-checking)
  • I checked my other device (mobile phone) to see if I had firefox downloaded and was signed into the same account as the original, with the bookmarks still visible. Of course I didn't. I only use Safari on my phone 😭

""Grasping at straws: the only other things I can think of""

  • Is there some way of linking my MAC address with my IP address and using those to triangulate the correct profile?
  • Because my computer got wiped and nothing is saved locally, my only hope is that my bookmarks are floating around the ether. If so, I just need to figure out how to find them.

Any and all help/suggestions are massively appreciated!!

Thanks in advance,

Lauren

Asked by Lauren G 2 måneder siden

Answered by jonzn4SUSE 2 måneder siden

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Syncing passwords

I have both Win7 and Win10 on separate drives. I have been migrating from 7 to 10. From all appearances Firefox on both OS's are sync'd. I have asked for my passwords to … (les mer)

I have both Win7 and Win10 on separate drives. I have been migrating from 7 to 10. From all appearances Firefox on both OS's are sync'd. I have asked for my passwords to be sync'd, yet they have not migrated to Win 10. Bookmarks have so I know something is working. Any advice? Thanks Chris

Asked by chris654 3 måneder siden

Answered by chris654 3 måneder siden

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How to see synced content in another browser?

My workplace bans Firefox. It is not possible to install it in any way on any computer. I still use Firefox on all of my personal devices, and heavily utilize the Firefox… (les mer)

My workplace bans Firefox. It is not possible to install it in any way on any computer. I still use Firefox on all of my personal devices, and heavily utilize the Firefox Sync to keep my Bookmarks in sync across devices. I need to be able to access my Firefox Bookmarks somehow from my work computer, so I can at least retrieve recently bookmarked items.

I am able to log in to my Firefox Account https://www.mozilla.org/en-US/account/ and see my Firefox account details, but this does not include any of my Sync data.

How can I access the contents of my Sync data? I do not even need it to be integrated into another browser, I just need to be able to access it somehow from a computer that is not able to have Firefox installed.

There is a similar question here https://support.mozilla.org/en-US/questions/1255784 which provides a non-functional non-answer which is not appropriate and does not work.

Asked by z2z 3 måneder siden

Answered by TyDraniu 3 måneder siden

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Reset Windows, passwords lost

I reset Windows yesterday to attempt to fix a problem with my computer. After redownloading Firefox and signing into a few basic things (including my Mozilla account), I … (les mer)

I reset Windows yesterday to attempt to fix a problem with my computer. After redownloading Firefox and signing into a few basic things (including my Mozilla account), I realised all my logins were gone. I have followed the steps in [[this tutorial|https://support.mozilla.org/en-US/questions/1310179]] but it didn't work - I think saving logins in this instance of Firefox overwrote the other logins file, as when I opened it, it only had the login info from what I logged into after I reset.

Looking at my connected services, it seems the instance of Firefox from before I reset is still open. I mention this just because it's possible that this would contribute to a solution.

Any help is greatly appreciated as I have a number of securely generated passwords and cannot access a good deal of my accounts.

Asked by Robin 4 måneder siden

Answered by Robin 4 måneder siden

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Firefox 126.0 on Sonoma 14.5 not saving passwords

After up grading to a Mac Studio running Os 14.5, I downloaded the latest Firefox 126.0. I have three other computers with Firefox. The oldest a Mac Pro running 10.13.6… (les mer)

After up grading to a Mac Studio running Os 14.5, I downloaded the latest Firefox 126.0. I have three other computers with Firefox. The oldest a Mac Pro running 10.13.6 Hi Sierra that works flawlessly. I tried sync and bookmarks came over to the Mac Studio but not any passwords. I tried importing via a .csv file and got the message: Import complete New passwords added: 0 Existing entries updated: 0 Duplicate entries found: 0 Errors 190 (not imported)

Firefox will NOT even save manually entered passwords. I suspect some problem with Sonoma's paranoid security but I cannot find a solution. Any suggestions?

Asked by momiller77 4 måneder siden

Answered by momiller77 4 måneder siden