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Your browser is being managed by your organisation.

Why is my browser stating that it is managed by my organisation. I have never used it fr work and it is my personal laptop. Please kindly provide steps to remove this … (les mer)

Why is my browser stating that it is managed by my organisation.

I have never used it fr work and it is my personal laptop. Please kindly provide steps to remove this

Asked by groove2 2 uker siden

Last reply by jscher2000 - Support Volunteer 1 uke siden

Update to 133.0.3 broke the browswer; all new tabs automatically crash

I updated to 133.0.3 just now and Firefox will not load any pages in new tabs. The only tabs I have open are the ones that were open when the application restarted with … (les mer)

I updated to 133.0.3 just now and Firefox will not load any pages in new tabs. The only tabs I have open are the ones that were open when the application restarted with the update. For example, I could not open https://support.mozilla.org/1/firefox/133.0.3/WINNT/en-US/firefox-help to report this bug because it was not already open (I am reporting to you using Brave). This is happening in both new tabs and new windows.

Asked by Joe 2 uker siden

McAfee Truekey has stopped appearing in Firefox browser. App downloaded again, and being asked to enable. How do I do this?

Firefox is default browser. Have used McAfee Truekey for years with no issues. It has now disappeared from browser. Reloaded the app, and McAfee website tells me to activ… (les mer)

Firefox is default browser. Have used McAfee Truekey for years with no issues. It has now disappeared from browser. Reloaded the app, and McAfee website tells me to activate it. How do I do this/ should I do this?

Asked by hazelhaas 2 uker siden

Last reply by jonzn4SUSE 2 uker siden

Firefox freezing up when trying to save images using save image as feature

When saving images from websites using the save image as feature, Firefox will freeze up and not register any mouse click or anything instead making a ding noise every ti… (les mer)

When saving images from websites using the save image as feature, Firefox will freeze up and not register any mouse click or anything instead making a ding noise every time is register a mouse click. This will continue for like 30 seconds before it becomes normal then it will repeat this for every image. How can I solve this?

Asked by Burak 2 uker siden

Last reply by jscher2000 - Support Volunteer 2 uker siden

Gyazo login

When i try to log in to Gyazo it goes to a web page that says "Checking your browser before accessing gyazo.com ... Click here if you are not automatically redirected a… (les mer)

When i try to log in to Gyazo it goes to a web page that says

"Checking your browser before accessing gyazo.com ... Click here if you are not automatically redirected after 5 seconds."

I can log in via chrome and i can log in via firefox on my ipad. I looked at my malwarebytes and its not blocked there. So i know my acc is good. I know it will log in with firefox on my ipad. just not my Win11 Desktop Firefox.

Asked by Diawa 2 uker siden

Last reply by jonzn4SUSE 1 uke siden

Log-in problem on third party website

I have been trying to log in to a newspaper website for which I have a subscription. This used to work in Firefox without a problem, but for a while now I have been enco… (les mer)

I have been trying to log in to a newspaper website for which I have a subscription. This used to work in Firefox without a problem, but for a while now I have been encountering the problem that when I open the website the usual options "Subscribe" and "Log In" are missing. The "Log In" option is available when I open the website in Microsoft Edge. I have attached screenshots showing the missing links.

I have tried troubleshooting and opening in Safe Mode to disable any add-ons but still without success. I am hoping that there may be a simple solution and would appreciate any help.

Asked by rockabilly 2 uker siden

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Can't download synced bookmarks to Firefox on a new Windows 11 computer

I got a new Windows 11 Dell XPS laptop computer and installed the latest Firefox (v133) on it. On my old computer, it was supposedly syncing/saving the bookmarks in the … (les mer)

I got a new Windows 11 Dell XPS laptop computer and installed the latest Firefox (v133) on it. On my old computer, it was supposedly syncing/saving the bookmarks in the Mozilla cloud or somewhere. However when I try "Import" on the bookmarks panel, it only offers to import Microsoft Edge bookmarks. When I follow the help docs on this forum, it says to use the hamburger menu to go to bookmarks and then to "Manage Bookmarks" which took me a while to find since it's at the very far bottom of the Bookmarks window, not near the three menu items at the top. Anyway, it brings up a window with more bookmark items but they all seem to deal with my current computer and installation of Firefox, which has only a very few default bookmarks. I do not see anything related to bookmarks synced with the cloud. I am logged into Mozilla on the new computer. I do not have an HTML backup file available, since I thought that the bookmarks would be backed up to the cloud and I could always get them there. Two questions:

  1. 1: Is it possible to get my old bookmarks from the cloud?
  1. 2: Is the bookmarks have not been exported to an HTML file, is it somehow able to get them from someplace on the C drive of my old computer? I think it should be possible since the bookmarks must be saved somewhere otherwise, how would it know what the bookmarks are for someone who never exported them to an HTML file? My old computer won't boot due to a power surge but I am able to connect it's hard drive to my new computer and see files on it.

Thanks, Mark

Asked by Mark 2 uker siden

Answered by Paul 2 uker siden

PDFs displaying strangely

The past two days Firefox has not been displaying PDFs properly, turning 2 out of 14 pages sideways. I restarted my computer but no change. The PDFs display beautifully i… (les mer)

The past two days Firefox has not been displaying PDFs properly, turning 2 out of 14 pages sideways. I restarted my computer but no change. The PDFs display beautifully in Edge.

Asked by Suzanne Fisher 3 uker siden

Last reply by jonzn4SUSE 3 uker siden

Windows 11 Audio Driver Error

After a Windows 11 update, every time I play some video/sound and stop the playback, my whole computer audio doesn't work anymore. When I reset my computer, the audio com… (les mer)

After a Windows 11 update, every time I play some video/sound and stop the playback, my whole computer audio doesn't work anymore. When I reset my computer, the audio comes back again. I tried using other browsers (Edge, Chrome, etc.) and other programs/applications, but this only happens in Firefox.

Any ideas on what can I do to solve this issue?


Basic information:

Firefox version: 133.0.3 (64-bits) Operation System: Microsoft Windows 11 Home Single Language OS Version: 10.0.26100 Compilation 26100 Computer Brand: Alienware m16 R2 Sound drivers: Realtek Semiconductor Corp. version 6.0.9738.1

Asked by Fabrício Negrisolo 3 uker siden

Last reply by Fabrício Negrisolo 3 uker siden

After last update, everytime I open firefox it is reset and I have to start all over.

As title. Installed the latest update as soon as i came out. I get the "Welcome to Firefox" tab and the 2nd tab "Firefox Privacy Notice" opened. The 1st "Welcome" ta… (les mer)

As title. Installed the latest update as soon as i came out. I get the "Welcome to Firefox" tab and the 2nd tab "Firefox Privacy Notice" opened.

The 1st "Welcome" tab, has the box and buttons asking me to import old setting and all that jazz. I have down in quiet a few times and nothing is taken root. I have went through the process of installing all my old addons and extensions, I am not sure how many times, as I use them every time I open my browser to watch Twitch or Youtube, Beyond 20, and what have you. And of course it keeps resetting my toolbar and the bookmarks and settings on my homepage.

I thought at first, it might be buggy and after a day or two it would get fixed an updated. But alas, nothing thus far and this is forcing me to use other craptastic browsers I rather not even have installed on my system.

I have refreshed Firefox a time or two, I uninstalled and reinstalled, but I am afraid to completely wipe it out, as I do not want to lose my bookmarks, passwords, and other saved information, that I probably should not have saved but I do because my memory is "teh suck".

I would appreciate any insight on how tor resolve this issue.

Thanks!

Asked by edge973 3 uker siden

Last reply by jscher2000 - Support Volunteer 1 uke siden

Unwanted Co-opening Page, can't get rid of it

Starting yesterday, whenever I open Firefox, a second page also opens. It is blank and unresponsive to commands. Doesn't do much of anything. The address in the address b… (les mer)

Starting yesterday, whenever I open Firefox, a second page also opens. It is blank and unresponsive to commands. Doesn't do much of anything. The address in the address bar is for a crypto-currency exchange which I've never done business with nor ever visited to my knowledge. No input either on the main screen nor in the address window seems possible. The only thing functional on the page is the red-X in the upper right hand corner. It works fine. But whenever I close Firefox then re-open it, the second crypto-exchange page is there again. It opens concurrently with the regular Firefox browser page. Which functions normally. I don't know what to make of it, and I don't want it. Does anyone have any ideas???

Asked by keithorino4 3 uker siden

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can't select text to copy it

i need to copy and paste text that's also a link, but firefox isn't letting me highlight it, I can do it in chrome, brave, & opera, it's not a mouse problem either, i… (les mer)

i need to copy and paste text that's also a link, but firefox isn't letting me highlight it, I can do it in chrome, brave, & opera, it's not a mouse problem either, if I just right click on the page and select "highlight all" FF wont highlight it, is there a setting for this or a extension I can download? (in the picture the the rad text is also a link, I need to copy the number portion)

Asked by smotedown 3 uker siden

Answered by jscher2000 - Support Volunteer 3 uker siden

Youtube and google services really slow with Firefox

Hi, I know that Google's doing everything to push everyone to use their spy software Chrome, but now youtube is really slow (15 seconds to stop a video when I click on t… (les mer)

Hi,

I know that Google's doing everything to push everyone to use their spy software Chrome, but now youtube is really slow (15 seconds to stop a video when I click on the video, same to start it, 10 seconds to open a new dongle for youtube, and roughly 5 seconds waiting in others services).

Also, some others website work very badly or sometime not working at all with Firefox, why ? I have Ublock on Firefox too

I came back to Firefox for my privacy but if 35% of websites not work with it, not great. Have you an idea how to solve this problem ?

Thank you,

Matt

Asked by Matthieu Barbié 3 uker siden

Last reply by TyDraniu 3 uker siden

Firefox window turns completely blank

So I have been having a problem with firefox where the window turns completely blank randomly. this happens more often when I have a private tab open. It would literally … (les mer)

So I have been having a problem with firefox where the window turns completely blank randomly. this happens more often when I have a private tab open. It would literally turn blank every few seconds. Usually when I alt tab it goes away, but then it happens again after a few seconds. The weird thing is is that this only happens on Windows. Both 10 and 11. I also have Linux installed on the same PC and there it doesn't happen. I've reinstalled my Windows multiple times yet the problem remains. Firefox forks like Waterfox also have this problem.

Asked by Corinae598 3 uker siden

Performace issues with YouTube.

Hello. For the past few months, I've been experiencing severe issues with performance that I noted appear only on YouTube. I have not noticed this on any other website. … (les mer)

Hello.

For the past few months, I've been experiencing severe issues with performance that I noted appear only on YouTube. I have not noticed this on any other website. The site is unresponsive, takes a long time to load, key presses (pause, skip 10s, etc.) are registered with a massive delay. It is generally very unpleasant to use.

I have tried disabling all extensions, clearing data, I even reinstalled the entire operating system once for a different reason and the issue still persisted. I launched YouTube on different browsers (Chrome) with no performance issues at all.

I lived with this problem for a long time now, but recently it's becoming unbearable. I prefer Firefox to Chromium-based browsers, but as YouTube is a site I visit very frequently, I will unfortunately consider switching to another browser.

I have not found any useful resources regarding this issue on the Internet, it seems like it's not a common problem.

Any help is appreciated.

Asked by Kamil B 3 uker siden

cant play on a gamesite that used to work before 3 days ago

I have been playing a word game on Gamepoint.com...always worked. 3 days ago when the gameboard comes up it is messed up. I jumped onto microsoft edge and it works... fir… (les mer)

I have been playing a word game on Gamepoint.com...always worked. 3 days ago when the gameboard comes up it is messed up. I jumped onto microsoft edge and it works... firefox is having issues letting this game load properly...how do i fix?

Asked by Karen 4 uker siden

Firefox opens maximized, then minimizes, then maximizes again

When I open Firefox it opens a maximized window with tabs, then it opens a minimized with a single tab, then it reopens a maximized window with all session tabs. Each win… (les mer)

When I open Firefox it opens a maximized window with tabs, then it opens a minimized with a single tab, then it reopens a maximized window with all session tabs. Each window displays in succession, one window at a time.

I'm on desktop using Windows 11.

I just read a post saying this behavior was caused by the resist fingerprinting feature. Can someone explain how that causes the repeated opening of browser window 3 times. Is there a way to retain the anti-fingerprinting behavior w/o the multiple window opening behavior?

Asked by Richard Silverstein 4 uker siden

Last reply by Richard Silverstein 4 uker siden