Firefox Community Forum

Hello, On March 1, I worked with the Mozilla help team to create a recovery key. Now that I need it, it says it is an MS Dos executable file, and that I can't run that file on my computer. I have tried a few workarounds from google, but really I just need my recovery key. I thought maybe this was because wordpress is no longer available on Windows PCs but I can't open it in word either, it just keeps saying it's an MS Dos executable file.

I really need the recovery key because I can't access anything on one of my computers. Can you assist?

Thank you Frances

I recently wiped my entire PC and installed a fresh copy of Windows 11 Pro on it. Ever since, I've been unable to get FireFox back. I've tried installing using the installer from website and using winget but both return with errors.

I'm able to install other applications, was able to install discord with no issues. With FireFox, installer opens and stay for a while before eventually saying that it was unable to install FireFox.

This is a completely fresh install of Windows. Used both media creation tool and cloud download using Reset this PC.

Just installed Firefox. It does no look like it supports confirmation codes sent to my apple messages app from various web sites. If true, that is a non-starter. I will not use your product. Is there a setting I am missing ?