Firefox Community Forum

I've tried everything. Nothing seems to work.

The new Profiles menu option will not go away. I have no use for it, will never use it and I accidentally select it since they stuck it right next to bookmarks. Pretty poor decision.

If there is not way to remove it then after 30 years I will be dropping Firefox.

It is very frustrating that Firefox consistently does not recognize my email sign-in. When I click on "other ways to sign in" and put in my password, it tells me I've done too many attempts and I have to jump through other hoops to get into my email, even if it's just one attempt.

I have a Macbook Air and I have Tahoe version 26.4.1

What do I do?

Hi there,

I'm running the latest Firefox here on my trusty old Intel Mac Pro on Big Sur. Keeps on truckin'. However, just now I looked and the Mac said it had "Rebooted because of a problem". All my open tabs came right back up in Firefox and my Search History is fine. But when I click on the Address Bar I no longer get the list of top sites that I often visit, NY Times, banking, social media, etc. Why would that suddenly just disappear, and how can I get it back?

Thanks for any tips! - Steve

Moderator note: This question has been edited to correct the formatting.

Whenever Firefox offers or I request a translation it always, without fail, offers Estonian as the destination language.

I deleted all the languages from the app (or whatever) and just downloaded the ones I require but that made no difference.

Hello,

I am reporting a performance issue specifically related to Google Search's AI features (AI Overviews) in Firefox 149.0.2 on macOS.

The Issue: When an AI-generated summary appears in Google Search results, GPU usage spikes significantly, reaching up to 212%. This causes the laptop to overheat and triggers high fan speeds.

Critical Comparison:

Firefox 149.0.2: Extreme GPU load and performance degradation when rendering Google AI elements.

Google Chrome 147.0.7727.56: Works perfectly with normal GPU usage under the same conditions.

Tested on two different MacBooks: MacBook Pro (A1502), 16GB RAM, i7 (2015) — OS: macOS Monterey. MacBook Pro (MMQX3), 64GB RAM, M1 Max (2021) — OS: macOS Sequoia (15.x/Tahoe).

My Macbook wasn't responding, so I restarted it and force quit all applications. When I opened Firefox again, none of my bookmarks showed on my bookmarks bar. The bar itself is not hidden. I checked to make sure I have the same profile I always use open and I do. I also tried to go into Bookmarks, Manage Bookmarks, Import, but nothing is available to import.

Recently Yahoo News loads and disappears running Firefox on MAC. I cleared the cookies in the settings but the problem still exists. There is no issues with Yahoo News running on Safari but Firefox has been my choice for years. Any help is greatly appreciated. Thank you.

Hello, i am buy vpn yeasterday, but I from Russia and vpn not workng, can you refund money? Connects but there are errors, maybe Russian government blocking this vpn

Keep getting prompted to active VPN but every time I try it just keeps looping back to the sign in start pop up. The VPN button is always gray with an X even after sign in.

I try to compose an e-mail and the address appears from contact list but when you click on it to put in the address in displaces the first two letters and a cross in red. the adress does not work therfore and Ihave to typr it in every time. Very annoying if there are multiple p[eople to send the message t@!'

I want to cancel my subscription and get a refund but I already deleted my account. I read all the directions but can't find the links to make this all happen. I would appreciate some help. Than you,

I seem to have been using Firefox for so long, that I’ve forgotten some of the basics. I have two Apple systems. An M1, 2020 MacBook Pro and an Intel Mac Mini. Due to issues with the MacBook Pro I needed to reformat it and am slowly adding all my applications. When I added Firefox, logged in and entered the confirmation code and synced my settings none of my extensions appeared in the menu bar (please see the screenshot as to how they appear on the Mac Mini). So the question I have is what do I need to do to get them there on the MacBook Pro.

Hello, Downloaded latest Mozilla VPN on to macOS 12.7.6, it will not work. Request refund. Please forward this request to the appropriate Mozilla department. My email address is "[email removed]@gmail.com" for further clarification.

Regards,

Tom Wirsz