Alle produkter Support Forum

Good afternoon,

If necessary, I am available to add more information about this case (145005), in English or Portuguese.

Best regards,

Ana Patrícia Paquete Visual Designer

A while ago my long-time hotmail account stopped working on two computer with windows 10 and one with windows 11. Last night, I looked up an article that said I have to use Oauth2 instead of normal pw. I made that change on the windows 11 machine and a popup occurred that wanted the number from the google authenticator on my phone. I gave it that and it checks mail now just fine.

This morning I went to one of the Windows 10 machines and did exactly the same. I tried some different server names online and tried some, but after a while I started getting a little window that asked my email address and pw. I put my hotmail address in and got this message:

Microsoft Accounts or personal email addresses don’t work here. Make sure you enter your work or school account (e.g. user@contoso.com). If you want to reset a Microsoft Account password, click here.

Now this is the very same hotmail email that worked on windows 11 with the same server settings last night. It still works.

Now, on the windows 10 machine with those same settings, I get the blank extra window. The extra window appears, does not populate, and disappeared.

It is: https://login.microsoftonline.com/common/oauth2/v2.0/authorize?response_type=code&client_id=9e5f94bc-e8a4-4e73-b8be-63364c29d753&redirect_uri=https%3A%2F%2Flocalhost&scope=https%3A%2F%2Foutlook.office365.com%2FIMAP.AccessAsUser.All+https%3A%2F%2Foutlook.office365.com%2FPOP.AccessAsUser.All+https%3A%2F%2Foutlook.office365.com%2FSMTP.Send+offline_access&login_hint=redacted@hotmail.com

I had no opportunity to do what worked on the windows 11 machine just last night. I cannot check mail on hotmail on this windows 10 pc. I took all the updates available to Thunderbird and firefox. TB is 115.11.1

I'm stopped. Why would it work on one pc and not another? Oauth2 on the windows 11 asked for authenticator. On the windows 10 it never asks.

In Firefox 115.8.0esr on linux RHEL7, I am loading a local html page (using file:///...) that I created. Inside the html page, I have a tag "<object id="hiddenDataObj" data="abc.txt">" where abc.txt is a text file in the same directory as the html file. Using my default profile, the data is loaded and some downstream javascript runs as expected. When I use an alternate profile and try to load the exact same page, I get a javacscript error "Uncaught TypeError: hiddenDataObj.contentDocument is null." It is not null when I run my default profile.

I'm trying to figure out what setting in my profile is enabling/disabling the loading of the data so that I can change it. I've gone to about:preferences and scrolled through and it seems like all settings I see are the same between the two profiles.

Thanks for any help.

Hello,

I noticed something strange on my account under my password manager and want to make sure it is not a security issue.

Under my Password Manager, I noticed that a majority of my saved passwords (unless used recently) all have the last "used" date as April 5, 2024. These are on accounts that I do not access frequently and they all have the same "used" date.

Why would this be the case?

Thank you so much, Brianna

Hello,

I have tried to find solutions to this and have not found anything to be a permanent fix. I recently have found my FireFox browser closing my first attempt to open and upon opening my second attempt Firefox will open but give me a pink address bar with a robot stating "browser is under remote control (reason: Dev Tools)" and the only thing that seems to get rid of this temporarily is going to my control panel (I'm a windows user) and toggling the remote assistance checkbox (I keep it unchecked since this problem has occurred). Then after re-opening Firefox again, it appears to work normally - no pink address bar with robot. Is there a permanent fix for this? Is it an OS issue or a Firefox issue? Maybe both? Any insight would be greatly appreciated. I am fairly tech savvy, but not too familiar with browser interfaces and solutions involving the command line.

Thank you,

as you can see in the screenshot it says the mic is only"allowed temporarily" and when i go to permissions it doesn't let me add a site to grant perms i can just search for sites and thats it. its annoying cuz on textnow i have to keep granting perms

Hi

I recently changed my email address from johnbugler@phonecoop.coop to johnbugler03@gmail.com.

I receive Thunderbird 'flyers', and I want to ensure that they're sent to johnbugler03@gmail.com. If it hasn't been done already, please change my email address to johnbugler03@gmail.com.

Thanks and regards

John Bugler

Hi, I did not realize that default option for browsing in Firefox for Android these days is Private mode. I downloaded it on Android 14 and am unable to see my browsing history which had some hours of search work across a topic

Is there a way to access the browsing history without rooting the device?

I cannot access grocery coupons from Ralphs Market. When I try, I receive the message: Secure Connection Failed

An error occurred during a connection to www.ralphs.com. The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem.

I have been using TB for a long time, currently 115.11.1 (64-bit)

Out of the blue I have started to get on loading up TB: Warning: Potential Security Risk Ahead

Thunderbird detected a potential security threat and did not continue to live.thunderbird.net. If you visit this site, attackers could try to steal information like your passwords, emails, or credit card details.

Can you please advise?

Thanks

I noticed yesterday with version 115.4.2 32-bit (I just updated now) that an e-mail, part of a correspondence, would not load. Actually it did load but it seems to have permanently replaced the original message with a completely different e-mail from a different sender. But the From and the Subject lines pertained to the e-mail that was supposed to be there. The replacement message, if it matters, is an e-transfer notification, again, from a completely different sender.

I noticed then that a few other e-mails show only code data in the body. This is loading from a Gmail account which appears to be intact when I log in there directly.

I was also concerned when I first went to open Thunderbird from the taskbar, that a Win 10 pop-up appeared as I hovered over to click the icon, showing "recent" e-mails from all different dates, most of them well in the past and certainly not accessed recently. This has me concerned about a security breach.

PS: When I tried to remove the "recent" e-mails pop-up menu I accidentally deleted the taskbar shortcut and now can't get it back. Well, I can but the TBird icon won't reload and it just shows up as a blank icon.

Hi! I would like to use Thunderbird with an email account provided by my university. It uses the gmail web client and is provided through google workspace (I believe). The login process involves a redirect to the campus authentication page, with a DUO 2FA ping. Is there a way to add this account to Thunderbird? Programs like Gnome Online Accounts allow me to add this as a google account and then follow the usual process in a web browser window. However, when I try this on Thunderbird, I get as far as granting access through Google's system, but then the system exits with "Unable to log in at server. Probably wrong configuration, username or password." Is there a way to set this up correctly? It looks like it almost works.

Below is the content-security-policy Firefox loads for chatGPT:

default-src 'self'; script-src 'self' 'nonce-eec8ce04-1f27-4481-8ed6-b8f877eef280' 'wasm-unsafe-eval' chatgpt.com/ces https://*.chatgpt.com https://*.chatgpt.com/ https://*.oaistatic.com https://api.openai.com https://chat.openai.com https://chatgpt.com/ https://chatgpt.com/backend-anon https://chatgpt.com/backend-api https://chatgpt.com/graphql https://chatgpt.com/public-api https://chatgpt.com/voice https://jidori.g1.internal.services.openai.org https://oaistatic.com https://snc.apps.openai.com https://snc.chatgpt.com/backend/se https://tcr9i.chat.openai.com https://tcr9i.chatgpt.com/ wss://*.chatgpt.com wss://*.chatgpt.com/; script-src-elem 'self' 'nonce-eec8ce04-1f27-4481-8ed6-b8f877eef280' 'sha256-RvbVrdDS11FSnQaULCOgXPA5u0nMP2Im1d2pGiRBGC4=' 'sha256-eMuh8xiwcX72rRYNAGENurQBAcH7kLlAUQcoOri3BIo=' auth0.openai.com challenges.cloudflare.com chatgpt.com/ces https://*.chatgpt.com https://*.chatgpt.com/ https://*.oaistatic.com https://api.openai.com https://apis.google.com https://chat.openai.com https://chatgpt.com/ https://chatgpt.com/backend-anon https://chatgpt.com/backend-api https://chatgpt.com/graphql https://chatgpt.com/public-api https://chatgpt.com/voice https://docs.google.com https://jidori.g1.internal.services.openai.org https://js.live.net/v7.2/OneDrive.js https://oaistatic.com https://snc.apps.openai.com https://snc.chatgpt.com/backend/se https://tcr9i.chat.openai.com https://tcr9i.chatgpt.com/ https://www-onepick-opensocial.googleusercontent.com wss://*.chatgpt.com wss://*.chatgpt.com/; img-src * 'self' blob: data: https: https://docs.google.com https://drive-thirdparty.googleusercontent.com https://ssl.gstatic.com; style-src 'self' 'unsafe-inline' chatgpt.com/ces https://*.chatgpt.com https://*.chatgpt.com/ https://*.oaistatic.com https://api.openai.com https://chat.openai.com https://chatgpt.com/ https://chatgpt.com/backend-anon https://chatgpt.com/backend-api https://chatgpt.com/graphql https://chatgpt.com/public-api https://chatgpt.com/voice https://jidori.g1.internal.services.openai.org https://oaistatic.com https://snc.apps.openai.com https://snc.chatgpt.com/backend/se https://tcr9i.chat.openai.com https://tcr9i.chatgpt.com/ wss://*.chatgpt.com wss://*.chatgpt.com/; font-src 'self' data: https://*.oaistatic.com https://fonts.gstatic.com; connect-src 'self' *.oaiusercontent.com api-iam.intercom.io api-js.mixpanel.com browser-intake-datadoghq.com chatgpt.com/ces fileserviceuploadsperm.blob.core.windows.net http://0.0.0.0:* http://localhost:* https://*.chatgpt.com https://*.chatgpt.com/ https://*.oaistatic.com https://api.onedrive.com https://api.openai.com https://chat.openai.com https://chatgpt.com/ https://chatgpt.com/backend-anon https://chatgpt.com/backend-api https://chatgpt.com/graphql https://chatgpt.com/public-api https://chatgpt.com/voice https://content.googleapis.com https://docs.google.com https://events.statsigapi.net https://featuregates.org https://graph.microsoft.com https://jidori.g1.internal.services.openai.org https://oaistatic.com https://snc.apps.openai.com https://snc.chatgpt.com/backend/se https://tcr9i.chat.openai.com https://tcr9i.chatgpt.com/ https://www.googleapis.com o33249.ingest.sentry.io statsigapi.net wss://*.chatgpt.com wss://*.chatgpt.com/ wss://*.intercom.io wss://*.webpubsub.azure.com; frame-src challenges.cloudflare.com https://*.sharepoint.com https://content.googleapis.com https://docs.google.com https://onedrive.live.com https://tcr9i.chat.openai.com https://tcr9i.chatgpt.com/ js.stripe.com; worker-src 'self' blob:; media-src blob: 'self' *.oaiusercontent.com fileserviceuploadsperm.blob.core.windows.net https://cdn.openai.com https://persistent.oaistatic.com; frame-ancestors chrome-extension://iaiigpefkbhgjcmcmffmfkpmhemdhdnj; report-to chatgpt-csp-new; report-uri https://browser-intake-datadoghq.com/api/v2/logs?dd-api-key=pub1f79f8ac903a5872ae5f53026d20a77c&dd-evp-origin=content-security-policy&ddsource=csp-report&ddtags=version%3Achatgpt-csp-new

Notice that it includes " frame-ancestors chrome-extension://iaiigpefkbhgjcmcmffmfkpmhemdhdnj"

Would this extension be installed in the computer, kind of like the extensions that are loaded from Chrome (i.e., C:\Users\myUser\AppData\Local\Google\Chrome\User Data\extensions_crx_cache)?

Thanx

I've added https://x.com as an exception site but it is still blocked.

This is outright censorship which is something fascists do.

Tell me how to fix your browser so I may access x.com again or I stop using Firefox forever.

For months, now, whenever I try to post a comment on a Yahoo! News article, it reads: "Your comment has failed to published." This only happens in Firefox. My "Privacy & Security" settings are set to "Standard," my "History" set to "use custom settings for history" with settings "Remember browsing and download history" and "Clear history when Firefox closes." so cookies and cache get cleared then.

Sometimes this works when starting a new session. But I shouldn't have to start another session and lose all of my logins just to post a comment on a Yahoo News article.

Anyone else having this problem? Is there an easy and permanent fix? What are you settings set at?

I'm trying to set my DNS settings in Firefox Nightly to a custom service. But i am having nothing but problems.

"Firefox Nightly 128.0a1 (Build #2016025199)"

I want to use one of these settings for the secured w/ECS:Malware blocking, DNSSEC Validation, ECS enabled.

My only problem is I'm not sure which format of the address options I should be inputting in the DNS settings in the about:config

Please help.

Secured w/ECS: Malware blocking, DNSSEC Validation, ECS enabled

IPv4 9.9.9.11 149.112.112.11

IPv6 2620:fe::11 2620:fe::fe:11

HTTPS https://dns11.quad9.net/dns-query

TLS tls://dns11.quad9.net

P S. Yes I know I can set a custom DNS address in the connections settings of my android device. And it works most of the time. I however want my own settings in the browser itself.

Thank you in advance

I have two questions regarding the usage of a private window. I am using 126.0.1 on a mac desktop (and laptop) using 13.6.7 ventura. Long time user of firefox, but new to private windows.

1) I am using a popup blocker on firefox (UBlock Origin). Its icon shows on the browser window, but in a private window the icon disappears and I am getting popups. Do pop up blockers work in a private window? Is there a setting for that? 2) on my main browser Firefox home page I have 4 rows of shortcuts. On a private window home page there are none, and no settings icon to address this. Are shortcuts allowed on a private window home page and, if so, how to add?

Thanks