Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why do latest browser versions not work the same?

  • 11 svar
  • 2 har dette problemet
  • Siste svar av tjphoto

more options

I just downloaded the latest version 26.0 for Mac, but in this and the previous version, the browser isn't working as before. The latest update appears as a different Firefox icon, with the crossed brush and pencil details, in my Applications folder and in the dock. When I close out of Firefox but leave it on in the dock, then click on that icon in the dock as in the past, the main Firefox/Google home page doesn't open; instead, I just see the menu bar at the top and have to click on something there to open a browser page. Also, it frequently bogs down and won't Quit as normal, so I have to do a Force Quit. I tried resetting the browser, which didn't help, and the new 26.0 version appears with that different Firefox icon as well, and as with 25.0.1 the main browser page won't open normally from clicking the icon in the dock unless I completely quit the application first. Something is funky here. Any ideas?

All Replies (11)

more options

In regards to your question about the Firefox logo:
The Firefox icon was recently changed to fit in more with the current logo trend.
Most logos now have little outlining.

more options

You can review more release notes here.

This list includes most changes and patches to Firefox.

more options

This doesn't answer most of the concerns in my question. And as for the logo, why is it the more standard Firefox icon in the update and app package and a different one in the final download?

more options

Try the solution from this thread for the pencil icon on Mac:

  • Delete the Firefox icon from the dock.
  • Create a new icon by dragging the Firefox application to the dock.

On Mac you can close all open windows and still have the menu bar visible.
If you close the menu bar in this situation then Firefox won't reopen the tabs from the last closed window the next time.

Use "Firefox > Quit Firefox" to close Firefox with all currently open windows.

more options

I already tried deleting the icon from my dock and dragging the Firefox application to the dock from the Applications folder, but that doesn't change the appearance of the Firefox icon. In fact, it has that same pencil, brush and ruler icon in the Applications folder, which is not the way it has been in the past with previous versions.

Please refer back to my original post for the other, more important aspects of my problem with the functioning of the browser these days.

more options

You can try to drag Firefox off the dock and uninstall Firefox (drag the Firefox application to the trash) to do a clean reinstall.

You can find the full version of the latest Firefox 26.0 release in all languages and for all Operating Systems here:

You can also try to remove the Firefox plist file (org.mozilla.firefox.plist).

Go to "~/Library/Preferences" and remove the plist file for Firefox (org.mozilla.firefox.plist)

more options

Cor-el, If I do either of those procedures, do I risk losing all bookmarks and settings? I wouldn't want to lose those at this point. Thanks.


more options

Your personal data is stored elsewhere in the Firefox profile folder, so you won't lose your bookmarks and other personal data when you uninstall and (re)install Firefox.

See also:

more options

Thanks, that seemed to restore the icon to its more standard Firefox appearance. But the browser still doesn't open its main page when I click on an active Firefox icon in the dock. It shows the Firefox menu bar at the top but doesn't open a Firefox/Google page or anything else unless I click on something in the menu bar or close out of the app in the dock and then reopen it again. This is strange, and not the way it's worked in the past.

more options

You can try to disable IPv6 in Firefox.

See this mozillaZine knowledge base article for more suggestions:

You can also try to reset (power off/on) the router.

more options

I looked at the link, and it didn't seem as if the browser issues I'm describing are ones that are to be fixed with those methods. I don't see this problem as an "error loading websites" since I don't have the problem loading any of the usual web pages, just initiating the main Firefox page upon opening. I'm not a tech person and find this baffling that the browser is failing to work as it did before.

Thanks for the assistance.