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Brukerstøtteforum

Why does clicking on the Firefox button or right-clicking bring up either a very small thumbnail or a zoomed in view of the menu options?

Skrevet

Whenever I click on the Firefox menu button or right-click on a hyper link within the broswer, instead of a menu of choices, I am presented with either a tiny thumbnail of the page I am on and the menu expanded (also very tiny). After moving the mouse, the thumbnail disappears and becomes a hyper-zoomed display of the menu that should have displayed. The zoom really looks like what an assistive-reading display would look like.

Flere systemdetaljer

Installerte programtillegg

  • Next Generation Java Plug-in 10.15.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Shockwave Flash 11.6 r602
  • Google Update
  • VLC media player Web Plugin 2.0.2
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Zeon PDF Plugin For Mozilla
  • Office Authorization plug-in for NPAPI browsers

Applikasjon

  • Brukeragent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:18.0) Gecko/20100101 Firefox/18.0

Mer informasjon

{
"application": {
"name": "Firefox",
"version": "18.0.2",
"userAgent": "Mozilla/5.0 (Windows NT 6.1; WOW64; rv:18.0) Gecko/20100101 Firefox/18.0",
"supportURL": "http://support.mozilla.org/1/firefox/18.0.2/WINNT/en-US/"
},
"modifiedPreferences": {
"accessibility.typeaheadfind.flashBar": 0,
"browser.cache.disk.capacity": 358400,
"browser.cache.disk.smart_size.first_run": false,
"browser.cache.disk.smart_size.use_old_max": false,
"browser.cache.disk.smart_size_cached_value": 358400,
"browser.places.smartBookmarksVersion": 4,
"browser.privatebrowsing.dont_prompt_on_enter": true,
"browser.search.useDBForOrder": true,
"browser.startup.homepage_override.buildID": "20130201065344",
"browser.startup.homepage_override.mstone": "18.0.2",
"extensions.lastAppVersion": "18.0.2",
"gfx.direct3d.prefer_10_1": true,
"network.cookie.prefsMigrated": true,
"places.history.expiration.transient_optimal_database_size": 149352448,
"places.history.expiration.transient_current_max_pages": 93346,
"places.database.lastMaintenance": 1361313102,
"privacy.cpd.siteSettings": true,
"privacy.cpd.offlineApps": true,
"privacy.sanitize.timeSpan": 0,
"privacy.donottrackheader.enabled": true,
"privacy.sanitize.migrateFx3Prefs": true,
"security.warn_viewing_mixed": false
},
"graphics": {
"numTotalWindows": 1,
"numAcceleratedWindows": 1,
"windowLayerManagerType": "Direct3D 10",
"adapterDescription": "AMD Radeon(TM) HD 6520G",
"adapterVendorID": "0x1002",
"adapterDeviceID": "0x9647",
"adapterRAM": "512",
"adapterDrivers": "aticfx64 aticfx64 aticfx64 aticfx32 aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64",
"driverVersion": "8.901.0.0",
"driverDate": "9-27-2011",
"adapterDescription2": "",
"adapterVendorID2": "",
"adapterDeviceID2": "",
"adapterRAM2": "",
"adapterDrivers2": "",
"driverVersion2": "",
"driverDate2": "",
"isGPU2Active": false,
"direct2DEnabled": true,
"directWriteEnabled": true,
"directWriteVersion": "6.1.7601.17789",
"webglRenderer": "Google Inc. -- ANGLE (AMD Radeon(TM) HD 6520G)",
"info": {
"AzureCanvasBackend": "direct2d",
"AzureFallbackCanvasBackend": "cairo",
"AzureContentBackend": "direct2d"
}
},
"javaScript": {
"incrementalGCEnabled": true
},
"accessibility": {
"isActive": false,
"forceDisabled": 0
},
"libraryVersions": {
"NSPR": {
"minVersion": "4.9.4",
"version": "4.9.4"
},
"NSS": {
"minVersion": "3.14.1.0 Basic ECC",
"version": "3.14.1.0 Basic ECC"
},
"NSSUTIL": {
"minVersion": "3.14.1.0",
"version": "3.14.1.0"
},
"NSSSSL": {
"minVersion": "3.14.1.0 Basic ECC",
"version": "3.14.1.0 Basic ECC"
},
"NSSSMIME": {
"minVersion": "3.14.1.0 Basic ECC",
"version": "3.14.1.0 Basic ECC"
}
},
"extensions": [
{
"name": "Gamers Unite! Snag Bar",
"version": "1.300.434",
"isActive": true,
"id": "{afe43e80-0abc-4df2-81a0-3fe44b74abe8}"
},
{
"name": "The Camelizer",
"version": "1.6",
"isActive": true,
"id": "izer@camelcamelcamel.com"
},
{
"name": "Troubleshooter",
"version": "1.0a",
"isActive": true,
"id": "troubleshooter@mozilla.org"
},
{
"name": "Trend Micro NSC Firefox Extension",
"version": "6.5.0.1234",
"isActive": false,
"id": "{22C7F6C6-8D67-4534-92B5-529A0EC09405}"
}
]
}

philipp
  • Top 10 Contributor
  • Moderator
2046 løsninger 8901 svar

Hjelpsomt svar

hello, please try updating your graphics driver (this should be the right link for your model & system: http://support.amd.com/us/gpudownload/windows/Pages/radeonaiw_vista64.aspx), or in case this doesn't solve the issue, disable hardware acceleration in firefox > options > advanced > general.