Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I'm trying to find TOOLS/OPTIONS/PRIVACY/COOKIES... the instructions given on your site is for Windows XP, I have Win7. It's not there. Where do I find it?

  • 2 svar
  • 5 har dette problemet
  • 1 view
  • Siste svar av CFayeB

more options

I had problems on IE in connecting to, so it was recommended I use Mozilla/Firefox. Now, when I try to access the site (BigFish...), it tells me that I must go to TOOLS/OPTIONS/PRIVACY/COOKIES/ALLOW SITE... But, I'm not finding it under the "FireFox". When I try to find out where it might be, your help says that it's under the "Firefox" tab on Windows XP. My computer has Windows 7 and it doesn't have the "Tools" info. Where do I find it?

All Replies (2)

more options

When using the orange Firefox button, look in the right column for Options, then click on Options on the menu that appears to the right (a "fly-out").

more options

Sorry, there was no "fly-out" for Tools under Options. So, I clicked on different "toolbars". Now, the orange "Firefox" tab is gone. "Back" doesn't bring it back. So, now I have no "tools" and no "Firefox" tab.