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I updated to V4 but firefox will no longer open when I click on the icon. I can see that the process has started, but there is no browser display. Stopping the process and trying again does not work. Please advise

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Prior to updating to V4, firefox worked perfectly with all my existing applications. After I updated it will not launch a browser page, even though the process is shown to be operable in the Task Manager. The same problem occurs on start-up of my computer, so there are no previous processes running. I cannot launch the broswer at all so cannot try clearing the cache etc or other suggested troubleshooting solutions.