Issues after last tow updates.
did a previous update and could not access one of my sites that I visit (rzrfourms.net) it will load home page but not let me do anything. Can access with chrome.Also did another update today and now can not bring up Facebook marketplace, just sites there not loading. Same problem on desktop and two laptops.
Valgt løsning
Got it. I managed to open the site but I am able to log in and add links etc, which makes me believe there is a setting or extension on your side that is causing this. Let's try the following:
- Please check if you have Enhanced Tracking Protection (ETP) enabled. You can do that by clicking the shield
icon in the left part of the address bar.
- If ETP is enabled, try disabling it.
- If the problem is not fixed, try clearing Firefox cache.
- If it does not help, try clearing cookies and data for the website you experience troubles with (warning: you will be logged out on this website).
- If it also does not help, try running Firefox in Troubleshoot Mode. If the problem doesn't persist, please follow the steps from this article to troubleshoot further.
- If nothing from the above helps, try creating a new Firefox profile and check if the issue persists there. If it doesn't, you can start copying files from your old profile to the new one to identify which one causes the issue. See this article on what files to copy.
- Finally, if creating a new profile hasn't helped, please check if the issue persists in other browsers (e.g. Chrome, Edge, Opera or Safari).
- If it does, it is most likely an issue on the website's side. You may want to inform the website owner or administrator about that.
- If it doesn't, that's a compatibility issue. Please report it on WebCompat, so that our team there may be able to look into it. We'd also appreciate posting a link to your report here.
Does any of the above help? Looking forward to your update on how it goes!
All Replies (4)
Hey there, for this one https://rzrfourms.net/ I can't open as well, but I am also not able to open it on Safari. Can you still access it for Chrome? For Facebook, there was a bug about it, but now it should be fixed, go ahead and update your Firefox. Let us know if you still encounter that issue.
facebook marketplace will now work. But I messed up on the rzr site it it rzr forums.net not fourms.net I can open the site but can not log in or access any of the links as can not click on any of them to get them to open.
Valgt løsning
Got it. I managed to open the site but I am able to log in and add links etc, which makes me believe there is a setting or extension on your side that is causing this. Let's try the following:
- Please check if you have Enhanced Tracking Protection (ETP) enabled. You can do that by clicking the shield icon in the left part of the address bar.
- If ETP is enabled, try disabling it.
- If the problem is not fixed, try clearing Firefox cache.
- If it does not help, try clearing cookies and data for the website you experience troubles with (warning: you will be logged out on this website).
- If it also does not help, try running Firefox in Troubleshoot Mode. If the problem doesn't persist, please follow the steps from this article to troubleshoot further.
- If nothing from the above helps, try creating a new Firefox profile and check if the issue persists there. If it doesn't, you can start copying files from your old profile to the new one to identify which one causes the issue. See this article on what files to copy.
- Finally, if creating a new profile hasn't helped, please check if the issue persists in other browsers (e.g. Chrome, Edge, Opera or Safari).
- If it does, it is most likely an issue on the website's side. You may want to inform the website owner or administrator about that.
- If it doesn't, that's a compatibility issue. Please report it on WebCompat, so that our team there may be able to look into it. We'd also appreciate posting a link to your report here.
Does any of the above help? Looking forward to your update on how it goes!
Thank you for your help every thing seems to work now. The issue with facebook marketplace started working. The issue with rzrforums.net still did not work until I made a new profile.
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