Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why is Biometric login not available in Firefox extension for Dashlane?

  • 1 svar
  • 0 har dette problemet
  • 82 views
  • Siste svar av nrf83
  • Open

snooky67
snooky67

I use Dashlane as an extension in android Firefox on my Acer Swift GO 16 laptop. I use my fingerprint to log into the laptop but in the security settings in the Firefox Dashlane extension I see the message: "Your browser does not support biometrics. To use this feature, install the Dashlane extension using Google Chrome or Microsoft Edge." I prefer to use Firefox.

Why is the option to use Biometrics (fingerprint in this case) not available?

I use Dashlane as an extension in android Firefox on my Acer Swift GO 16 laptop. I use my fingerprint to log into the laptop but in the security settings in the Firefox Dashlane extension I see the message: "Your browser does not support biometrics. To use this feature, install the Dashlane extension using Google Chrome or Microsoft Edge." I prefer to use Firefox. Why is the option to use Biometrics (fingerprint in this case) not available?

All Replies (1)

nrf83
nrf83

I found it for you. This explain why you can't do what you try to do.

https://support.dashlane.com/hc/en-us/articles/26334670907282-Biometric-unlock-for-the-Dashlane-web-app?utm_source=chatgpt.com

Still et spørsmål

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.