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I can't sign into my Proton mail account via Thunderbird for Android - "Checking incoming server settings failed"

Thunderbird for Android Account management
Wayne Mery replied
louie.moffett
louie.moffett

I am trying to sign into my Proton mail account. On the Thunderbird app, I tap the Menu and select Settings. Then, I select Add account, type my Proton email address, and tap Next. The "Configuration found" screen is displayed. I proceed to type my Proton password correctly and tap Next. Then, there is an error that says "Checking incoming server settings failed". Does this mean Thunderbird does not fully support Proton mail?

I am trying to sign into my Proton mail account. On the Thunderbird app, I tap the Menu and select Settings. Then, I select Add account, type my Proton email address, and tap Next. The "Configuration found" screen is displayed. I proceed to type my Proton password correctly and tap Next. Then, there is an error that says "Checking incoming server settings failed". Does this mean Thunderbird does not fully support Proton mail?
Attached screenshots

Endret av Wayne Mery

All Replies (2)

Bogomil Shopov - Бого
Bogomil Shopov - Бого

Hello, Proton mail doesn't support direct IMAP. You need to use the proton bridge: https://proton.me/support/protonmail-bridge-clients-windows-thunderbird

Endret av Bogomil Shopov - Бого

Wayne Mery
Wayne Mery
  • Top 25 Contributor
  • Moderator

The bridge does not exist for Android afaict. You will need to convince the proton folks to provide one.