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Zen Browser: Face Authentication doesn't work on MercadoLivre.com.br

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I cant log in into my MercadoLivre.com.br account through Zen Browser. It asks for Face Authentication, and even granting access to Zen Browser in MacOS setting to allow use the camera - it doesnt work. I tried restarting the browser and computer, and nothing works.

With Zen Browser not being able to stream Netflix, Spotify, having issues with Camera access - you should be warning people on your website about those things...

I cant log in into my MercadoLivre.com.br account through Zen Browser. It asks for Face Authentication, and even granting access to Zen Browser in MacOS setting to allow use the camera - it doesnt work. I tried restarting the browser and computer, and nothing works. With Zen Browser not being able to stream Netflix, Spotify, having issues with Camera access - you should be warning people on your website about those things...

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Hi

This does not sound like an issue with Firefox but is something that the Zen support team should be able to help you with.