Downloading with Firefox stops several times.
Downloading with Firefox stops repeatedly and is very annoying.
Sometimes first get the following message that Firefox "..nloads\CZ5EEAZM.exe.part could not be saved, because the source file could not be read. Please try again later, or contact the administrator of the server. " (see sattach creenshot)
After pressing repeat too many times, the file will finally be downloaded. Sometimes it doesn't work and Firefox crashes.
Question, who recognizes the problem and more importantly how do I solve it?
Systeminfo: Editie Windows 10 Home Versie 21H2 Installatiedatum 8-12-2021 Build van besturingssysteem 19044.1889 Ervaring Windows Feature Experience Pack 120.2212.4180.0
Firefox version 103.0.2 (64-bits)
All Replies (6)
Steps to replicate the issue please?
jonzn4SUSE said
Steps to replicate the issue please?
Step 1, start download at the site:
https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2022-08-13-13-04-35-24631b.png
Step 2, the message apears that Firefox could not download the '....part" file: https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2022-08-13-13-04-48-8a1c16.png
Step 3, results 0 bytes downloaded https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2022-08-13-13-05-01-346728.png
Sometimes Firefox freeses by step 2
After a while when i tried to download for a second time:
https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2022-08-13-13-05-14-6291fd.png
The latter happens often and sometimes I have to resume the download several times before it is really successful.
I cannot replicate the issue. see screenshot Have you tried Firefox in Safe Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf
What security software are you running?
Edition Windows 11 Pro Insider Preview
Version 22H2
Installed on 04-Aug-22
OS build 25174.1010
Experience Windows Feature Experience Pack 1000.25174.1010.0
Endret av jonzn4SUSE
jonzn4SUSE said
Have you tried Firefox in Safe Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf What security software are you running?
I have tried Firefox in safe mode but it gives the same result. I use F-Secure Save as security software
I've also tried with F-Secure disabled and Firefox in safe mode, then the problem is solved!
So it has to do with the interaction between Firefox and F-Secure ...
Good work! Glad you see the issue.
A little reading... https://www.pcmag.com/reviews/f-secure-safe
Mark this as resolved if there are no further questions. ;-)
Endret av jonzn4SUSE