Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

failed to sync on my android and ios

more options

no matter how (input my account and password, or scan the QR code) I sign in my account on my android and ios, it can't be successful. once I left the singing in page, next time I need to relogin by the same way. And I can't even sign in on my ipad.

no matter how (input my account and password, or scan the QR code) I sign in my account on my android and ios, it can't be successful. once I left the singing in page, next time I need to relogin by the same way. And I can't even sign in on my ipad.

All Replies (7)

more options

Hi

Are you signed into an account on another device?

more options

yes,I can sign in my another PC and sync successfully, but not on my mobile device

more options

If you go to https://accounts.firefox.com/ sign into your account and select Connected Services, do you see you mobile device listed?

more options

I can find my Android, not my ipad. While both of them can‘t sync successfully

more options

I see a lot, but not any indicatie or whatso ever, my Samsung is connected wih synchronising

more options

Sorry. Didn't regonize, but in the list of actions I reed this announcement "Firefox Mobile 91, Android 11

an hour ago. But my list of History, ain't the same on Mobile and laptop. Hans Visser

more options

I deleted History on my Mobile, but that didn't succeed on my Laptop.