Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

After years of using Firefox as my default browser, suddenly today all my book marks are wiped clean. What gives?

  • 1 svar
  • 1 har dette problemet
  • 45 views
  • Siste svar av cor-el

more options

I answered a question about making Firefox my default browser. [For some reason Edge managed to sneak onto my HP Windows 10 desktop, but I always use Firefox, so I clicked "yes" to the question would I like Firefox to be my default browser.

Now it is, but now my whole set of bookmarks are wiped clean. I have 75 book marks that I use all the time. Many I won't know how to reconstruct because they are there as bit of a to-do list.

I answered a question about making Firefox my default browser. [For some reason Edge managed to sneak onto my HP Windows 10 desktop, but I always use Firefox, so I clicked "yes" to the question would I like Firefox to be my default browser. Now it is, but now my whole set of bookmarks are wiped clean. I have 75 book marks that I use all the time. Many I won't know how to reconstruct because they are there as bit of a to-do list.

Valgt løsning

If you lost personal data then it is possible that a new default-release profile folder has been created. See "Determine if Firefox has created a new profile":

You can open the about:profiles page via the location bar to check whether multiple profiles are present and what profile Firefox currently is using.

Firefox 67 and later can use a dedicated profile for each of the Firefox update channels and will lock the profile, so it can only be used by Firefox in a specific installation folder. For Release versions this profile would be a xxxxxxxx.default-release profile, profiles used in older Firefox versions usually used a xxxxxxxx.default profile (a refresh adds a time stamp).

Les dette svaret i sammenhengen 👍 0

All Replies (1)

more options

Valgt løsning

If you lost personal data then it is possible that a new default-release profile folder has been created. See "Determine if Firefox has created a new profile":

You can open the about:profiles page via the location bar to check whether multiple profiles are present and what profile Firefox currently is using.

Firefox 67 and later can use a dedicated profile for each of the Firefox update channels and will lock the profile, so it can only be used by Firefox in a specific installation folder. For Release versions this profile would be a xxxxxxxx.default-release profile, profiles used in older Firefox versions usually used a xxxxxxxx.default profile (a refresh adds a time stamp).