Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I can't delete files in the list on the lefthand side of the TB screen. I'm using TB Quantum 58.0.2.

  • 1 svar
  • 2 har dette problemet
  • 1 view
  • Siste svar av Onno Ekker

more options

I tried to add an Outlook email account to TB and was unsuccessful. Under "Local Folders" there are two subfiles from that attempt that I cannot delete. There is also a "Trash" subfile there too. AND, under my name "JEANNE" there is a file that is linked to nothing and it too has a "Trash" subfile. My other two email accounts managed under TB are functioning fine but I'd like to delete things I am not using! I've tried everything that seems logical and some things that don't.

Thanking you in advance if you can help me solve this problem.

I tried to add an Outlook email account to TB and was unsuccessful. Under "Local Folders" there are two subfiles from that attempt that I cannot delete. There is also a "Trash" subfile there too. AND, under my name "JEANNE" there is a file that is linked to nothing and it too has a "Trash" subfile. My other two email accounts managed under TB are functioning fine but I'd like to delete things I am not using! I've tried everything that seems logical and some things that don't. Thanking you in advance if you can help me solve this problem.

All Replies (1)

more options

I think they are special folders and will be removed when you remove the Outlook account. Go to Tools > Account Settings > [Outlook account] and select from the bottom left Account Actions > Remove account.