Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Bookmarks are gone, import & back up doesnt work & need to go back a couple days, not last session

  • 1 svar
  • 5 har dette problemet
  • 4 views
  • Siste svar av cor-el

more options

I'm not sure what happened but my bookmarks are all gone & browsing history. I think Firefox might have crashed. I tried restarting Firefox but my bookmarks are all gone. When I click on "Bookmarks" on the top menu, there are only a couple main things there like, "Show all bookmarks", "Bookmark this page", "Bookmark Toolbar", but all my bookmarks are gone, nothing else there. I tried "Import & back up" but it doesn't work, it doesn't restore the bookmarks when I click on any of the dates. I tried renaming the places.sqlite file(that's Ive done before that worked before) but that isn't even working now. I think I might have to go back a day or 2 & it might be trying to restore them from last session or something & it isn't working. I still cant get any of my bookmarks back. Could you please help me to get my bookmarks back? I would really appreciate it. Thank you very much!!!

All Replies (1)

more options

Are there any places.sqlite.corrupt files present?

Did you remove all places.sqlite files including possible places.sqlite-shm and places.sqlite-wal files?

Did you try to restore an older bookmarks backup in the bookmarkbackups folder?

  • Bookmarks -> Show All Bookmarks -> Import & Backup -> Restore

The name of an automatically created JSON bookmarks backup in the bookmarkbackups folder includes a total item count (folders and separators included) and an hash value to prevent saving the same backup more than once.

  • bookmarks-YYYY-MM-DD_<item count>_<hash>.jsonlz4.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

Endret av cor-el