Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråden ble arkivert. Still et nytt spørsmål dersom du trenger hjelp.

firefox will not open websites on google shopping page?

  • 1 svar
  • 1 har dette problemet
  • 13 views
  • Siste svar av FredMcD

Utah
Utah
more options

firefox will not open a number of websites that are located in certain webpages. One example is a google shopping page. The page lists a number of sites to visit to purchase the searched product. However, clicking on a page does not load it. Generally I don't have a problem when going directly to any website.

My security or other settings are probably the issue. However, I don't know enough about this to fix the problem.

Firefox 50.1

Windows 10

firefox will not open a number of websites that are located in certain webpages. One example is a google shopping page. The page lists a number of sites to visit to purchase the searched product. However, clicking on a page does not load it. Generally I don't have a problem when going directly to any website. My security or other settings are probably the issue. However, I don't know enough about this to fix the problem. Firefox 50.1 Windows 10

All Replies (1)

FredMcD
FredMcD
more options

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} A small dialog should appear. Click Start In Safe Mode (not Refresh). While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe websites. Are there any problems?

Then restart.