Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Sent and received email messages not all in date order and are all over the place, no matter what I do.

  • 10 svar
  • 2 har dette problemet
  • 2 views
  • Siste svar av Matt

more options

I have my In and Out box set in date order, but quite a few emails are scattered all over the place. Is there a way of correcting this and why does it happen?

I have my In and Out box set in date order, but quite a few emails are scattered all over the place. Is there a way of correcting this and why does it happen?

All Replies (10)

more options

View|Sort by|Unthreaded and View|Sort by|Date

more options

It is already set to be in date order, but whereas, quite a few are, there are several all over the place.

more options

Did you set the Unthreaded option?

Maybe you need to send us a screen shot of your Inbox. Obliterate subject lines and all addresses to preserve the privacy of you and your correspondents.

https://support.mozilla.org/en-US/kb/how-do-i-create-screenshot-my-problem

more options

The problem with In Box seems to have been resolved although I don't know how, but still have a problem with Outgoing mail. See attachment.

more options

Have you tried clicking on the date heading on the top of the mail list?

more options

You've cropped off too much. We need to see the column headings and the two or three leftmost columns.

That's the "order received" column we see there to the right of the dates, isn't it? It appears to be sorting on that column.

more options

HI Matt,

You will see that the top 6 are 4/11/15 then we have 2 of 30/9/15, then back to October, then November at bottom.

Regards

Roger

more options

to reiterate. "Have you tried clicking on the date heading on the top of the mail list?"

more options

Yes, but it made no difference.

more options

That is interesting as clicking the heading should reverse the sort if your sorting by date or sort be date if you are not. That leads me to think your issue is an add-on or other problem.

Close Thunderbird, hold the shift key and restart Thunderbird.


Does it sort in Safe mode?