FireFox Crash and freeze a lot
bp-7236d0e6-e7b3-4e80-b21e-19f492150902 here is latest id I had some major freezing yesterday , had to restart pc several times but the thing is, it doesn't crash when I put my pc in safe mode???
All Replies (6)
Signature OOM OutOfMemory
This is odd because
Total Virtual Memory 4294836224
Available Virtual Memory 240164864
System Memory Use Percentage 26
Available Page File 43976355840
Available Physical Memory 18849632256
dwmapi.dll = Microsoft
Kernel32.dll = Microsoft
ntdll.dll = Microsoft
Nvwgf2um.dll = NVIDIA Compatible D3D10 Driver = NVIDIA Corporation
msmpeg2vdec.dll = Microsoft DTV-DVD Video Decoder
IPSEng32.dll = Symantec Intrusion Detection
Perform a System File Check to fix corrupted system files Win 7, 8, 10, Vista: https://support.microsoft.com/en-us/kb/929833
See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration
I've performed a system file check and it turns out fine : O What do you mean by it's odd? and those files listed, are they at fault or could they be causing the problem?
Hi, since it doesn't happen in Safe Mode, please see - Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems. You may need to disable your add-ons/themes one by one to find the culprit.
I am also suspicious of Symantec Intrusion Detection, so perhaps you could try disabling that.
You can try to disable hardware acceleration in Firefox.
- Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
You need to close and restart Firefox after toggling this setting.
You can check if there is an update for your graphics display driver and check for hardware acceleration related issues.
Nope :( Still crashes D :
As a test, disable your anti-virus. Come back here and poke around. Are there any problems?
Start your Computer in safe mode with networking. Then start Firefox. Try Safe web sites. Is the problem still there?