Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråden ble arkivert. Still et nytt spørsmål dersom du trenger hjelp.

How do I get add-ons to stay disabled

dbstew
dbstew
more options

I use Kaspersky Internet Security...the newest version gave me the option of 3 add-ons which I chose not to install. At that time they showed up grayed out in your extensions section and they were disabled in the plug in section. I did this yesterday 6/29/2015. This morning 6/30/2015 I find that all 3 add-ons have been turned on and I cannot disable them, I am trying to find a way to get them off my pc but so far I have not found an uninstall tool on Kaspersky to do so. I had problems with these the last few weeks and I did a reinstall of my virus protection in order to get them off. I do not wish to do that everyday. But they were disabled and now they are not. Why? and can this be fixed? The 3 are Content Blocker, Virtual Keyboard, and Online Banking KAV.

I use Kaspersky Internet Security...the newest version gave me the option of 3 add-ons which I chose not to install. At that time they showed up grayed out in your extensions section and they were disabled in the plug in section. I did this yesterday 6/29/2015. This morning 6/30/2015 I find that all 3 add-ons have been turned on and I cannot disable them, I am trying to find a way to get them off my pc but so far I have not found an uninstall tool on Kaspersky to do so. I had problems with these the last few weeks and I did a reinstall of my virus protection in order to get them off. I do not wish to do that everyday. But they were disabled and now they are not. Why? and can this be fixed? The 3 are Content Blocker, Virtual Keyboard, and Online Banking KAV.

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
more options

about:plugins - typed in the URL bar

See the Path for each of those plugins and navigate to that folder, then change the name of each of those plugins.

Like maybe - KasperskywhateverX.dll

That should cause Firefox not to "see" or recognize those plugins. It usually works - at least until the program that installed those files does an update to them and the name is "corrected".