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Firefox crashes

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Firefox continues to crash - more than a dozen times in the last 24 hours. I followed all steps on your site - updated firefox, plugins, windows, and drivers and security software (AVG) detects no problems. It continues to crash in safe mode. Please advise bp-0d691c28-8fa9-4bbd-b1b3-901fc2150416

Firefox continues to crash - more than a dozen times in the last 24 hours. I followed all steps on your site - updated firefox, plugins, windows, and drivers and security software (AVG) detects no problems. It continues to crash in safe mode. Please advise bp-0d691c28-8fa9-4bbd-b1b3-901fc2150416