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download doesn't start anymore

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Hi, I always download movies files from internet, but it doesn't work anymore, the arrow showing the progress and the count down don't start. But it does download other documents or files from the net. I have re-installed mozilla, the downloadhelper and the converter, updated my plugin, tried the restart in safe mode too. I don't know what to do next ?

Hi, I always download movies files from internet, but it doesn't work anymore, the arrow showing the progress and the count down don't start. But it does download other documents or files from the net. I have re-installed mozilla, the downloadhelper and the converter, updated my plugin, tried the restart in safe mode too. I don't know what to do next ?

All Replies (4)

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Some added toolbar and anti-virus add-ons are known to cause Firefox issues. Disable All of them.

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yessss !!! thank you very much

I re installed firefox 36, and the add-on "downloadhelper" version 5, and it works very well now. I think I had dowloadhelper version 4 before, which you are right didn't work with mozilla firefox 36.

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rafika said

yessss !!! thank you very much I re installed firefox 36, and the add-on "downloadhelper" version 5, and it works very well now. I think I had dowloadhelper version 4 before, which you are right didn't work with mozilla firefox 36.

you are welcome