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  • Gearchiveerd

Recently Firefox sometimes reports it cannot restore previous sessions when launched. The restore option is not set.

Since sometime in August 2021, I suspect after an update, occasionally when I launch Firefox it reports that it was unable to restore a previous session. I do not have th… (meer info)

Since sometime in August 2021, I suspect after an update, occasionally when I launch Firefox it reports that it was unable to restore a previous session. I do not have the option to open previous sessions selected. On other occasions it starts properly with a blank page as it is configured to do.

Am I missing a setting?

It is not a major problem, I can simply enter a URL or search string in the address bar and it works properly for the rest of the session.

It is happening both on my Windows 8.1 Pro and Windows 10 Pro PCs running the 64-bit version of Firefox.

Any suggestions will be appreciated. Thank you.

Gevraagd door str8chat, 10 maanden geleden

Laatst beantwoord door FredMcD, 8 maanden geleden

  • Gearchiveerd

the Bookmarks have a wide distance when listed.

Hello dear Nerds With the last update the Bookmarks have a wide distance when listed. Too wide! I have to scroll down endlessly to find things. Before they were neatly na… (meer info)

Hello dear Nerds

With the last update the Bookmarks have a wide distance when listed. Too wide! I have to scroll down endlessly to find things. Before they were neatly narrow and you could see twice as much. Kindly repair this next time please. Or can I do this? Best Ursula Zürich

Gevraagd door Ulla, 1 jaar geleden

Laatst beantwoord door cor-el, 11 maanden geleden

  • Gearchiveerd

Can't get into Google search

Hi there, When I click on my Google search icon I get three continuously revolving circles and Google search will not open. Can you please hepl. Man6y thanks. Greg. … (meer info)

Hi there,

When I click on my Google search icon I get three continuously revolving circles and Google search will not open.

Can you please hepl.

Man6y thanks.

Greg.

Gevraagd door gregboy, 1 jaar geleden

Laatst beantwoord door jscher2000 - Support Volunteer, 1 jaar geleden

  • Opgelost

white bar around browser

i'm adding two question links that have had the same problem as me. https://support.mozilla.org/en-US/questions/1301702 https://support.mozilla.org/en-US/questions/129518… (meer info)

i'm adding two question links that have had the same problem as me. https://support.mozilla.org/en-US/questions/1301702 https://support.mozilla.org/en-US/questions/1295187 my screen basically is being bordered by white bars and ive reinstalled and uninstalled firefox and done everything and both of the answers to these questions are unclear for me or don't work and i still dont know how to fix my problem. here's a screenshot of my browser too so you can see what I mean. please help!!!

Gevraagd door SLEEPY, 4 maanden geleden

Beantwoord door SLEEPY, 4 maanden geleden

  • Opgelost
  • Gearchiveerd

Recent update changed my Facebook site!

After recent Firefox update, my Facebook page has completely changed appearance and is extremely difficult to navigate. It is 'normal' using other browsers. This is on … (meer info)

After recent Firefox update, my Facebook page has completely changed appearance and is extremely difficult to navigate. It is 'normal' using other browsers. This is on my desktop and is the only site that has changed. Nothing I can find in Facebook settings seems to help

Gevraagd door cavymomma, 1 jaar geleden

Beantwoord door jscher2000 - Support Volunteer, 1 jaar geleden

  • Gearchiveerd

Unable to Restore Bookmarks After Refresh [...solved?]

tl;dr - Refreshed Firefox, most of my profile has restored normally, but not Bookmarks (or Browsing History). I cannot restore Bookmarks from the .json backups, and I do … (meer info)

tl;dr - Refreshed Firefox, most of my profile has restored normally, but not Bookmarks (or Browsing History). I cannot restore Bookmarks from the .json backups, and I do not have an HTML backup.

Firefox would not load any pages this morning, even after updating to most recent version (89) and restarting the app then the entire computer, so I refreshed Firefox. Good news is, pages load now! Bad news is my bookmarks all disappeared, and they were still gone even after I made the Bookmarks Toolbar visible. The Import Bookmarks button only gives me the option to import from Internet Explorer or Chrome, but not from previous version of Firefox.

I went to Manage Bookmarks, and the Import and Backup seems to have some recent bookmark back-ups, giving me options for back-ups from today (Monday) then Saturday (last new bookmark), etc. But when I try to import bookmarks this way, it says Unable to process the backup file. My Firefox profile has backups, but only as .json files, no HTML bookmark files, which is the only other importing option. The rest of my profile seems to have imported fine - when I go to my inboxes or regularly visited websites, I'm still logged in.

Strangely, Firefox also seems to have forgotten my browsing history. In the URL bar, it'll show my search history, but not my visited pages, which makes the lack of Bookmarks even more aggravating and harder to deal with.

Edit: I restarted the app again and this time, my bookmarks were in place, and my browsing history is back when I type into the URL bar. I do not know how to mark this question as solved or delete this question.

Gevraagd door nyxelestia, 1 jaar geleden

Laatst beantwoord door cor-el, 1 jaar geleden

  • Gearchiveerd

On Friday,3oth. I've installed "MajorAV". Promise:will get Inst.key within 24 hrs. But 4 days later still no key ! MajorAV a fake?

On Friday,30th. i've installed "MajorAV". They promise within 24 hrs u'll get the Installation Key but no 4 days later there is still no key been sended. Next problem: … (meer info)

On Friday,30th. i've installed "MajorAV". They promise within 24 hrs u'll get the Installation Key but no 4 days later there is still no key been sended. Next problem: "MajorAV" can not be reached, there is no possibility to write a (short) message: what's happening with my key I payed for ! It would be helpfully if i could send just this short msg and askin "What's on with my keyI've been paying for !" Always if I try to open "MajorAV" a page will open with "Invalid Page" or "Page cannot be opened" or others. I tried the so called "Support@majorav.com.com." Do you think this "MajorAV" could be a fake ?? (Question by Rüdiger Dresler, <syasgaard@gmx.de>)

Gevraagd door syasgaard, 1 jaar geleden

Laatst beantwoord door jscher2000 - Support Volunteer, 1 jaar geleden

  • Gearchiveerd

Bookmarks no longer show star and your instructions are not accurate on how to fix!

After your latest update you broke the bookmark star function. This is key to my role in my job and if it is not fixed in a reasonable amount of time then I will have to … (meer info)

After your latest update you broke the bookmark star function. This is key to my role in my job and if it is not fixed in a reasonable amount of time then I will have to switch back to Chrome. The instructions say to right click the 3 dots but it does not offer up anything when done. Add to address bar is the only thing that shows up when you do right click on the 3 dots instead of add to address bar like the article says. Please fix this ASAP!!!!

Gevraagd door bansheekiller, 1 jaar geleden

Laatst beantwoord door cor-el, 1 jaar geleden

  • Gearchiveerd

Firefox Version 91.0.2 (64-bit) will only access the internet in troubleshooting mode, other browsers work fine.

I'm using Firefox Version 91.0.2 (64-bit) on the latest version of Windows 10 0n a HP laptop. After the last 3 Firefox updates, I have not been able to access the interne… (meer info)

I'm using Firefox Version 91.0.2 (64-bit) on the latest version of Windows 10 0n a HP laptop. After the last 3 Firefox updates, I have not been able to access the internet unless I restart in troubleshooting mode. All other browsers work great. Help, can't figure out what is wrong. I'm also using McAFee, and have checked all settings. Regards, John

Gevraagd door jverenini, 11 maanden geleden

Laatst beantwoord door cor-el, 11 maanden geleden