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My accouint as locked. Please unlock my firefox account.

I used my email address to create a Firefox account to synchronise my bookmarks, but a message popped up saying that my account was not verified. I tried clicking the lin… (meer info)

I used my email address to create a Firefox account to synchronise my bookmarks, but a message popped up saying that my account was not verified. I tried clicking the link to resend the confirmation email, but still did not receive it (I also checked my spam folder). Now when I try to log into the Firefox account I created, I am told "Sorry. We’ve locked your account. The confirmation email we sent to xxxx@xxxx.com was returned and we’ve locked your account to protect your Firefox data.". I have checked that my email account successfully receives other emails. How can I unlock my new Firefox account?

Gevraagd door bobbytod, 2 jaar geleden

Beantwoord door cor-el, 2 jaar geleden

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Can't log in.

My wife is having difficulty logging in to support.mozilla.org. She has tried both Firefox and IE, cleared cache and cookies, reset her password at least a dozen times, … (meer info)

My wife is having difficulty logging in to support.mozilla.org. She has tried both Firefox and IE, cleared cache and cookies, reset her password at least a dozen times, but still can't log in here. I've run out of ideas of what to try. Suggestions?

Gevraagd door tamhas, 1 jaar geleden

Beantwoord door cor-el, 1 jaar geleden

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My email address is valid but email is returned. What should I do?

"The confirmation email we sent to n*******@****.** was returned and we’ve locked your account to protect your Firefox data." I'm pretty sure emails to that account are n… (meer info)

"The confirmation email we sent to n*******@****.** was returned and we’ve locked your account to protect your Firefox data."

I'm pretty sure emails to that account are not bouncing. Could you please unlock my account so that I can access my sync account through THAT email, which actually accepts emails as I've tested many times? (For example, this mozilla account is linked to the same email address, for which I received a confirmation email from Mozilla itself a few minutes ago)

Gevraagd door parisamenos, 2 jaar geleden

Beantwoord door guigs, 2 jaar geleden

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The confirmation email we sent to*********** was returned and we’ve locked your account to protect your Firefox data.

The confirmation email we sent to*********** was returned and we’ve locked your account to protect your Firefox data. I NEED MY ACCOUNT UNBLOCKED! NO REASON FOR BE BLOCKE… (meer info)

The confirmation email we sent to*********** was returned and we’ve locked your account to protect your Firefox data.

I NEED MY ACCOUNT UNBLOCKED! NO REASON FOR BE BLOCKED

Gevraagd door Juan Mont, 2 jaar geleden

Laatst beantwoord door Juan Mont, 2 jaar geleden

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Account locked

My email account was locked due to a temporary issue with my email provider. I need a way to unlock my email account. The exact issue is: Sorry We've Locked Your Account… (meer info)

My email account was locked due to a temporary issue with my email provider. I need a way to unlock my email account.

The exact issue is: Sorry We've Locked Your Account

The confirmation email we sent to (email address) was returned and we’ve locked your account to protect your Firefox data.

Gevraagd door LiveGroo, 2 jaar geleden

Beantwoord door cor-el, 2 jaar geleden

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How can i unlock my sync account ?

Trying to sync firefox after reinstal of my laptop, i get the following message. "The confirmation email we sent to xxx was returned and we’ve locked your account to prot… (meer info)

Trying to sync firefox after reinstal of my laptop, i get the following message. "The confirmation email we sent to xxx was returned and we’ve locked your account to protect your Firefox data." My email is working now :) but my account is still locked. how can I unlock ?

Gevraagd door stv31en, 2 jaar geleden

Beantwoord door cor-el, 2 jaar geleden

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No verification email from Firefox Sync

Hello, I have been waiting a few days for a verification email from Firefox Sync. I'm logging in through Firefox on another computer. The email address is a standard Gmai… (meer info)

Hello, I have been waiting a few days for a verification email from Firefox Sync. I'm logging in through Firefox on another computer. The email address is a standard Gmail one, and I have checked all folders, including Spam. I'm actively sending and receiving Gmail messages, so there's nothing wrong with that account. Since there's no direct way to contact Mozilla, I'm at a loss of what to do next. I want to have everything synced up properly; that's the reason I'm using the service to begin with. Does anyone have a suggestion?

Gevraagd door bluegenes, 3 jaar geleden

Beantwoord door bluegenes, 3 jaar geleden

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Account blocking

The confirmation email we sent to xxxxxxxxxxxx @mail.ru was returned, so we blocked the account to protect your Firefox data. If this is a valid email address, let us kno… (meer info)

The confirmation email we sent to xxxxxxxxxxxx @mail.ru was returned, so we blocked the account to protect your Firefox data.

If this is a valid email address, let us know and we will help unlock your account.

How can I unblock an account?

edited email address from public and search/spam bots view.

Gevraagd door Hazzard, 1 jaar geleden

Beantwoord door McCoy, 1 jaar geleden

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Any action with account is blocked for security but no email is recieved

I had an old version of firefox on my mint64 system and I was (and still is) logged in my account there. But when I tried to log into a new firefox developer edition it s… (meer info)

I had an old version of firefox on my mint64 system and I was (and still is) logged in my account there. But when I tried to log into a new firefox developer edition it said request blocked for security reasons. now whatever I try, like adding secondary email or changing password, is blcoked for security reasons. and I received no email from firefox so I'm just locked out. how to regain my access?

Gevraagd door mpowend, 2 jaar geleden

Beantwoord door mpowend, 2 jaar geleden

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I Do not get any confirmation email for account

Tried all night to get a account, stopped my antivirus prog, checked my email acount, but still no returning lenk for setup. Last is that it says that my email is not a e… (meer info)

Tried all night to get a account, stopped my antivirus prog, checked my email acount, but still no returning lenk for setup. Last is that it says that my email is not a email?

Gevraagd door jonsalve, 2 jaar geleden

Laatst beantwoord door guigs, 2 jaar geleden

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can't sign in to my account & don't recieve email to reset password!

This is so frustrating. I try logging in to my firefox account,says incorrect username or password. So I request an email to reset password & never get it. I've check… (meer info)

This is so frustrating. I try logging in to my firefox account,says incorrect username or password. So I request an email to reset password & never get it. I've checked spam,etc. the usual suspects nothing there. I'm using a @icloud email if that's of any help. I used the same email to set up this account so I could post on here and it worked fine. Everytime I try to reset my password it says it has successively sent a link to the same email address but nothing, not a thing. Anyone, thanks in advance for your help. Oh' yeah, windows 10, dell laptop, firefox version 59.0 !

Gevraagd door jayrok, 2 jaar geleden

Beantwoord door Shadow110, 2 jaar geleden

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I can't change my primary email address, can you help?

I went through this article: https://support.mozilla.org/en-US/kb/change-primary-email-address-firefox-accounts But I am missing the button to change the secondary email… (meer info)

I went through this article:

https://support.mozilla.org/en-US/kb/change-primary-email-address-firefox-accounts

But I am missing the button to change the secondary email to the primary one.

Gevraagd door jaysamuelprice, 2 jaar geleden

Beantwoord door jscher2000, 2 jaar geleden

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I can't login to my account. Password reset does not work

I created FireFox Mozilla account, but will not accept my password. I ask to reset Password, but never get the email. i checked spam mail and did recieve the email accou… (meer info)

I created FireFox Mozilla account, but will not accept my password. I ask to reset Password, but never get the email. i checked spam mail and did recieve the email account verification, but will not accept my password.

Very inconvenient and have never had more trouble in setting up an account than with Mozilla.

Gevraagd door shs7103, 2 jaar geleden

Beantwoord door Ardently, 2 jaar geleden