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  • Gearchiveerd

verification received expires before i receive it.

When wanting to add an system to sync my settings, the send verification code received is delayed in transit and expired before i get it. That is due to greylisting on t… (meer info)

When wanting to add an system to sync my settings, the send verification code received is delayed in transit and expired before i get it. That is due to greylisting on the emailserver.

received email properties : X-Greylist: delayed 1196 seconds by postgrey


Trying to add an 2nd email (corporate) email address to circumvent this problem... I have to use enter another verification code that expires in 5 minutes. and you guessed it, that is send to the first emailaddress.

aha...

how to cirumvent this verification code expiration ?

Gevraagd door bartv2, 1 jaar geleden

Laatst beantwoord door cor-el, 1 jaar geleden

  • Gearchiveerd

Recover Mozilla Firefox account

Hi, I have a problem retrieving my Firefox account I entered my Gmail and password > But Mozilla gives the message Incorrect password, I repeated this several times bu… (meer info)

Hi, I have a problem retrieving my Firefox account I entered my Gmail and password > But Mozilla gives the message Incorrect password, I repeated this several times but did not log in to my account . The password is correct and I log in to Gmail but it does not log in to my Mozilla Firefox account

Thank you for your help

[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

Gevraagd door Mehrzad, 1 jaar geleden

Laatst beantwoord door cor-el, 1 jaar geleden

  • Gearchiveerd

I can't recover my account

My email changed from a .com to a .org and I was forced to reinstall windows before I could change it so I can't recover my account, which has passwords I need attached t… (meer info)

My email changed from a .com to a .org and I was forced to reinstall windows before I could change it so I can't recover my account, which has passwords I need attached to it.

Gevraagd door infamousdrew, 1 jaar geleden

Laatst beantwoord door Dropa, 1 jaar geleden

  • Gearchiveerd

Data Recovery

I was using Firefox as my default browser and had data like bookmarks, add-ons for everyday use, etc. but after I reinstalled windows and installed Firefox again I forgot… (meer info)

I was using Firefox as my default browser and had data like bookmarks, add-ons for everyday use, etc. but after I reinstalled windows and installed Firefox again I forgot which email was link to my data as I had multiple emails logged in. Now I have tried 2-3 emails which didn't work in bringing my data back and I don't remember the password of my other emails, I can recover them by forgot password but I it says resetting password will clear history bookmarks, etc.| I can afford to loose history and saved passwords but is there a way I can get Firefox back to my configuration and add-ons, etc I was using previously?

PS: I do have windows.old file after windows installation-If it could help./

Gevraagd door varunvora9898859131, 1 jaar geleden

Laatst beantwoord door cor-el, 1 jaar geleden

  • Gesloten
  • Gearchiveerd

deletion of firefox account with the email address [email address] needed as i have no longer got access to it

GOOD DAY FIREFOX OR MOZILLA SUPPORT I WOULD LIKE YOU.S TO DELETE MY FIREFOX ACCOUNT WITH THE EMAIL ACCOUNT [email address] as i have no longer got access to it

Gevraagd door donovangregg, 1 jaar geleden

Laatst beantwoord door Paul, 1 jaar geleden

  • Gearchiveerd

Incorrect email address; error in adding email address

Firefox lists my email address as msrigg@pacbell.net. https://accounts.firefox.com/settings?deviceId=13cdac7229844403832b26dd296a070b&flowBeginTime=1642366300715&… (meer info)

Firefox lists my email address as msrigg@pacbell.net. https://accounts.firefox.com/settings?deviceId=13cdac7229844403832b26dd296a070b&flowBeginTime=1642366300715&flowId=a6ac00ce3452dbe9dcc3f0bb110131b5263604807fdc23cc550f5e7ece41deb7&broker=web&context=web&isSampledUser=false&service=none&uniqueUserId=d1f9bbb3-6a5f-4efc-a398-cecb946e054e That same webpage indicates I have no secondary email. However, when I enter a secondary email, (AlexR@currently.com) a red popup message says: account already exists.

How can I eliminate msrigg@pacbell.net? How can I replace it with AlexR@currently.com?

Gevraagd door MSRigg, 1 jaar geleden

Laatst beantwoord door cor-el, 1 jaar geleden

  • Gearchiveerd

Hi there from South Africa. I need the Verification Email sent to me please

Evening from Johannesburg. Please can someone advise as to when i will receive the verification email? I have tried numerous times and i am yet to get one email to action… (meer info)

Evening from Johannesburg. Please can someone advise as to when i will receive the verification email? I have tried numerous times and i am yet to get one email to action this. First attempt was 05th May. Another, today. I am still waiting and have checked all folders in the said email to use by yourselves.

Gevraagd door Barret Swart, 1 jaar geleden

Laatst beantwoord door cor-el, 1 jaar geleden

  • Gesloten
  • Gearchiveerd

deletion of firefox account with the email address [email address] needed as i have no longer got access to it

GOOD DAY MOZILLA FIREFOX SUPPORT HOW ARE YOU.S TODAY I WOULD LIKE YOUR HELP WITH DELETING MY FIREFOX ACCOUNT WITH THE EMAIL ADDRESS [email address] as i no longer have a… (meer info)

GOOD DAY MOZILLA FIREFOX SUPPORT HOW ARE YOU.S TODAY I WOULD LIKE YOUR HELP WITH DELETING MY FIREFOX ACCOUNT WITH THE EMAIL ADDRESS [email address] as i no longer have access to it at all

Gevraagd door donovangregg, 1 jaar geleden

Laatst beantwoord door Paul, 1 jaar geleden

  • Gearchiveerd

Lost access to primary email. Cannot make any changes to account.

My ISP deleted the email address that was used as the primary email on my Firefox account. This happened unexpectedly and I was unable to get it reactivated. As such, I c… (meer info)

My ISP deleted the email address that was used as the primary email on my Firefox account. This happened unexpectedly and I was unable to get it reactivated. As such, I cannot make any changes to my Firefox account, because everything requires an email code. I read on other forums that changing the primary email is impossible without access to the current email. So I tried to delete my account altogether and create a new one. But I can't do that either. It's unacceptable to have my account just floating in limbo. It needs to be updated with correct information, or it needs to be deleted. How can I correct this problem?

Gevraagd door jjriggs, 1 jaar geleden

Laatst beantwoord door jjriggs, 1 jaar geleden

  • Gearchiveerd

I've no more access to mail for my account

Hi, I'm the owner of account a.westcott@cineca.it that I've created using the mail address of my organization. Now I have resigned and changed organization so I no longer… (meer info)

Hi, I'm the owner of account a.westcott@cineca.it that I've created using the mail address of my organization. Now I have resigned and changed organization so I no longer have access to the emails linked to the address a.westcott@cineca.it. I try to change the mail address but the process sent me an email confirmation that I can't conferm because I've no more access to that mail account. What I can do ? thanks bye

Gevraagd door Alessandro Westcott, 1 jaar geleden

Laatst beantwoord door cor-el, 1 jaar geleden

  • Gearchiveerd

Can't Sign into Firefox. Stuck on "Working" and Not Sending E-mail

This past weekend my bookmark bar disappeared and won't show up again. Yes, its turned on to "Always Show." I realized that for some reason I was no longer signed into F… (meer info)

This past weekend my bookmark bar disappeared and won't show up again. Yes, its turned on to "Always Show."

I realized that for some reason I was no longer signed into Firefox. I restarted my PC and it was fixed, but then did the same thing again and I was signed out.

I have 2FA and also changed my password just to be safe, but its still stuck on "Working" on the sign-in (unless I come to 'Help' section?). I did get to where it was going to send me a code in my e-mail and the e-mail isn't showing up either...so I don't know what to do.

I'd like to use Firefox, but right now without access to a number of features I can't. I've attached an image with where it gets stuck.

Gevraagd door carl.m.j, 1 jaar geleden

Laatst beantwoord door kbartrum, 1 jaar geleden

  • Gearchiveerd

Help : Unlock my account

Hi, I tried to sync my Firefox account but this happened : The confirmation email we sent to ******* was returned and we’ve locked your account to protect your Fir… (meer info)

Hi,

I tried to sync my Firefox account but this happened :

The confirmation email we sent to ******* was returned and we’ve locked your account to protect your Firefox data.

Thanks!

Gevraagd door Yousef, 1 jaar geleden

Laatst beantwoord door Yousef, 1 jaar geleden

  • Gearchiveerd

Not sure how to describe this one

So I had Firefox on this device previously and had all my passwords saved in it, but had some issues with my pc and had to factory reset it, and didn't have access to any… (meer info)

So I had Firefox on this device previously and had all my passwords saved in it, but had some issues with my pc and had to factory reset it, and didn't have access to any of those accounts, so now I am locked out of my discord account and roblox account.

Gevraagd door christian.william.lorenz, 1 jaar geleden

Laatst beantwoord door Amelia, 1 jaar geleden

  • Gearchiveerd

EMAIL VERFICIATION CODE ISN'T SENT

EMAIL VERFICIATION CODE ISN'T SENT\ tried a few attemtps I formatted my laptop, and now i downoladed mozilla, logging in... and waiting for verficiation code for mozilla… (meer info)

EMAIL VERFICIATION CODE ISN'T SENT\ tried a few attemtps

I formatted my laptop, and now i downoladed mozilla, logging in... and waiting for verficiation code for mozilla sync account for years, please help

Gevraagd door Lidor Yosef, 1 jaar geleden

Laatst beantwoord door FredMcD, 1 jaar geleden

  • Gearchiveerd

Hacked browser account

Hi, I've had a Firefox account taken over and removed as primary account holder. Can't seem to find anywhere to report this issue to Mozilla. Had to set up another accou… (meer info)

Hi, I've had a Firefox account taken over and removed as primary account holder. Can't seem to find anywhere to report this issue to Mozilla. Had to set up another account to ask this question. Any help would be appreciated. Thanks Graeme

Gevraagd door graemekal, 1 jaar geleden

Laatst beantwoord door FredMcD, 1 jaar geleden