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Windows 8.1 Mozilla works for some users but not all

Hi, I have 3 users on my laptop. Admin, user and kids account. Mozilla worksl flawlessly on all the accounts except the kids. I try to access yahoo.com or google.com and … (meer info)

Hi,

I have 3 users on my laptop. Admin, user and kids account. Mozilla worksl flawlessly on all the accounts except the kids. I try to access yahoo.com or google.com and the page will not load. The family settings on the kids account is set to allow all web sites.

I get this error An error occurred during a connection to www.google.com. SSL received a record that exceeded the maximum permissible length. (Error code: ssl_error_rx_record_too_long)

any ideas?

Gevraagd door wings9798, 5 jaar geleden

Beantwoord door guigs, 5 jaar geleden

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YouTube functions not working properly!

So in the past 2-3 weeks Firefox has been really been frustrating to deal with on YouTube. These are the issues I am having: - When in "My Subscriptions" and trying to hi… (meer info)

So in the past 2-3 weeks Firefox has been really been frustrating to deal with on YouTube.

These are the issues I am having: - When in "My Subscriptions" and trying to hide videos from clicking the arrow in the top right corner, nothing happens. - Using the "Watch Later" button that appears in the lower right corner of the thumbnail does not work. - When in "Watch Later" list cannot rearrange videos by dragging on the three dots on the left of the video tab. - When in "Watch Later" list cannot remove videos by clicking the x in the top right corner of the video tab.

Yesterday only it worked for like a few minutes and then it was back to not working. Is anybody else experiencing these issues? In Chrome it works without a problem. I've been even considering moving to Chrome cause of this which I would hate to do. I thought the new update that came out today would fix this but nope, still nothing.

And on the side note: When will Firefox implement 60 FPS video playing on YouTube? Come on now Mozilla, you're slacking.

Gevraagd door rade155, 5 jaar geleden

Beantwoord door cor-el, 5 jaar geleden

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Firefox keeps me logged IN until I restart it, even after website log off. Why ?

Hello, I use Firefox 35.0.1. I set up the options to never keep the cookies. The issue : I log on an Exchange webmail. I read my emails. I log off from the Exchange webm… (meer info)

Hello,

I use Firefox 35.0.1. I set up the options to never keep the cookies.

The issue : I log on an Exchange webmail. I read my emails. I log off from the Exchange webmail. I go back to the mail page of the webmail, and I am logged in !

Other test : I log on an Exchange webmail. I read my emails. I log off from the Exchange webmail. I close Firefox. I re open firefox, I go back to the mail page of the webmail, and I have to enter my credentials (that is normal)

Other test : I log on an Exchange webmail. I read my emails. I log off from the Exchange webmail. I force Firefox to remove the cookies, but I keep Firefox opened. I go back to the mail page of the webmail, and I have to enter my credentials (that is normal)


Other test : I tried to reproduce the issue with another Internet Browser (the "e" one). I log on an Exchange webmail. I read my emails. I log off from the Exchange webmail. I go back to the mail page of the webmail, and I have to enter my credentials.

So, it seems not to be a webmail configuration, as another browser behaves normally.

Is there something that i have not thought about ?

Thank you for your help

Gevraagd door whiser, 5 jaar geleden

Beantwoord door whiser, 5 jaar geleden

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I know how to change my homepage. I know how to stop multiple pages from opening. Every time I change this , it still opens multiple tabs!!! Very annoying...Tri

When I open Firefox , multiple tabs open!! I have done everything from changing the pipe to %7C , scanning for malware , resetting my homepage to just one , and just abou… (meer info)

When I open Firefox , multiple tabs open!! I have done everything from changing the pipe to %7C , scanning for malware , resetting my homepage to just one , and just about every other solution stated in your help community!! I had this problem once before , I did something and it worked! That was a few months ago so I don't remember what I did! It's like that Firefox is not remembering any changes that I make! And yes , I looked up solutions as to why that Firefox isn't changing my preferences or saving my changes also! And I have tried almost all of those solutions too! Nothing is working... thank you for your time...

Gevraagd door iam4goblue, 5 jaar geleden

Beantwoord door FredMcD, 5 jaar geleden

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Error after installing FF34 over FF33: XML Parsing Error: undefined entity WebIDE

Hi, After installing FF34 over FF33 i'm getting a window with this message, when i close the windows firefox closes too: XML Parsing Error: undefined entity Location: chr… (meer info)

Hi, After installing FF34 over FF33 i'm getting a window with this message, when i close the windows firefox closes too:

XML Parsing Error: undefined entity Location: chrome://browser/content/browser.xul Line Number 320, Column 5: <key <="" command="Tools:WebIDE" id="key_webide" keycode="&amp;webide.keycode;" p=""> </key>


^

Gevraagd door whocarez, 5 jaar geleden

Beantwoord door cor-el, 5 jaar geleden

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why can't firefox open with the default profile. should it be renamed?

in the process of installing "malwarebytes" for additional protection, the Norton toolbar on firefox was reduced in size by the lose of my "vault " option. This prompted… (meer info)

in the process of installing "malwarebytes" for additional protection, the Norton toolbar on firefox was reduced in size by the lose of my "vault " option. This prompted the reinstallation of Notion securities suite which then prevented the opening of firefox. Internet explorer works fine but I have used firefox for years so why change. Firefox now won't open (even after being uninstalled and downloaded and reinstalled. The message appears "Your firefox profile cannot be loaded , etc." Following your forum instructions, I did locate a profile file with the word "profile" imbedded. The word "profile" in the path stream is preceded by an odd name (like a foreign name). Path= "C:\Users\Owner\AppData\Roaming\Mozilla\Firefox\Profiles\bzjajhor.default-1419035389504". Can and should this file be renamed?

Please help me get back to firefox. Thanks

Gevraagd door larry21438, 5 jaar geleden

Beantwoord door cor-el, 5 jaar geleden

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Outlook.com's Connection is reset... Since 1/1/15?

I use Firefox 34.0. Since 1/1/15, I have been unable to access Outlook.com from MSN's Webpage. I always get an error message saying that the connection was interrupted … (meer info)

I use Firefox 34.0. Since 1/1/15, I have been unable to access Outlook.com from MSN's Webpage. I always get an error message saying that the connection was interrupted and has been reset. I have my msn.com and hotmail.com at the Outlook site and would like to get my mail there. I also am unable to access any site using "logon.live". This pretty much encompasses all of Microsofts Support Sites. Anybody heard anything about this or have suggestions about how I can get around the problem? Thanks.

Gevraagd door JimmyJoeBob, 5 jaar geleden

Beantwoord door JimmyJoeBob, 5 jaar geleden

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Youtube videos randomly not working

Hey, ive read some other threads but didnt notice anything that solves the problem. So yeah, recently, like 3 days ago or so, youtube videos started randomly not loading.… (meer info)

Hey, ive read some other threads but didnt notice anything that solves the problem. So yeah, recently, like 3 days ago or so, youtube videos started randomly not loading. I mostly use youtube to play music, got my own playlist, but now the songs try to load for like 10 seconds or so and then skip to other song. Tried playing a song not as a part of playlist, but a separate video. Tried to load, but eventually got error. On read more there were few suggestions, ive tried them all, nothing changed. Deleted cookies and cache. Tried playing firefox in safemode, then youtube videos work fine. btw, i guess i should mention, that i use adblock plus so that i could play the playlist and not get those 10 minute ads between every song. if i manually disable adblock, nothing changes mostly. Though 1 time the video started with an ad before the song but only once. if anyone could help me i would appreciate it. If u need any more info ask away :) (so far it seems like only videos from my playlist fail to load)

Gevraagd door Lethos, 5 jaar geleden

Beantwoord door guigs, 5 jaar geleden

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Firefox crashes

bp-8cf15708-d62f-43da-a8bf-f4b6a2150103 bp-8c2fe3b8-92bd-441f-802e-3fb7b2150102 bp-45a71d47-30b6-48a5-b670-ef7212141228 bp-be4e94fb-182a-414d-8d43-c84132141215 Firefox ke… (meer info)

bp-8cf15708-d62f-43da-a8bf-f4b6a2150103 bp-8c2fe3b8-92bd-441f-802e-3fb7b2150102 bp-45a71d47-30b6-48a5-b670-ef7212141228 bp-be4e94fb-182a-414d-8d43-c84132141215

Firefox keeps randomly crashing. Here are the last four crash reports. My computer is up to date, but I am running Firefox 28.

Gevraagd door geg13, 5 jaar geleden

Beantwoord door FredMcD, 5 jaar geleden

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can connect using ip address but not using web address settings?

Trying to connect to internet using t mobile hotspot. Windows 7 Firefox browser I can get to a website using the ip address however nothing using www.msn.com or anything.… (meer info)

Trying to connect to internet using t mobile hotspot. Windows 7 Firefox browser I can get to a website using the ip address however nothing using www.msn.com or anything. In the connect to the internet window in Options network I have no idea what to put in there I tried auto nothing works


(flipped uppercase text - c)

Gevraagd door shipinomore, 5 jaar geleden

Beantwoord door cor-el, 5 jaar geleden

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Touchpad Scroll works on all apps (including IE) but not in Firefox - Win 10

My touchpad scroll will not work in Firefox. It works fine with IE and all other apps (Windows 10). If it were a driver issue - I think it would not work in all the other… (meer info)

My touchpad scroll will not work in Firefox. It works fine with IE and all other apps (Windows 10).

If it were a driver issue - I think it would not work in all the other applications, but it works fine everywhere (except Firefox)

I can get it to work for a short time, if I uninstall the Touchpad (in the device manager) , re-start, re-installs.

Again, hard to believe it would be a driver issue - works fine in all apps, except Firefox...

Gevraagd door udornf4, 4 jaar geleden

Beantwoord door udornf4, 4 jaar geleden

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HELP! Browser STUCK . I have vital info to save!

I was looking up a word in an online thesaurus, when a window popped up saying "warning, unresponsive script". There are 4 options, none of which create any response. The… (meer info)

I was looking up a word in an online thesaurus, when a window popped up saying "warning, unresponsive script". There are 4 options, none of which create any response. The window just stays there. Clicking "stop script" does nothing. I have another tab open in that browser window with writing that took me HOURS to compose. If I force quit it will lose it. Help help help!! Thank you in advance for any help with this!!

Karen

Gevraagd door freshwind, 5 jaar geleden

Beantwoord door freshwind, 5 jaar geleden

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Suddenly Firefox has stopped working, whether I type the url or hit a bookmark. Why? This is very frustrating

hi about 2 days ago ff stopped working. i type an address into the usual window like i've done a million times, hit enter, and nothing happens. i click on a bookmark… (meer info)

hi about 2 days ago ff stopped working. i type an address into the usual window like i've done a million times, hit enter, and nothing happens. i click on a bookmark, the url shows up in the address window, but nothing happens. there are maybe 3 bookmarks that still work, and all the rest are duds. auto-complete still works, but firefox refuses to take to the address. i get a lot of "flash crashes" (thanks, adobe) so i recently updated flash, and that started the problem. this is why i distrust updates. (for the record, i keep current with firefox updates, even though it is still bloatware that uses 2 GB just to run 3 windows. anyway, any help you could offer would be most... helpful! (not sure why my exclamation points are printing as open-brackets, but hey, whatever, that's the internet) thanks, tim

Gevraagd door TIMSPORES, 5 jaar geleden

Laatst beantwoord door John99, 5 jaar geleden

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Upgrades to Firefox change my home page setting

Lately when Firefox upgrades, it resets my home page to some Mozilla start page. Why did you start stepping on my settings for upgrades? I use my own bookmark file and wi… (meer info)

Lately when Firefox upgrades, it resets my home page to some Mozilla start page. Why did you start stepping on my settings for upgrades? I use my own bookmark file and wikipedia and my home page(s) and DO NOT want to have to reset that.

Gevraagd door AlStonyBridger, 5 jaar geleden

Beantwoord door FredMcD, 5 jaar geleden

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I got scammed by Mackeeper and they deleted all my bookmarks and history! Help!

I have a macbook pro retina 13 (2013) and downloaded Mackeeper hoping it would clean my computer... A technician went to my computer erased all my notes in the Notes app … (meer info)

I have a macbook pro retina 13 (2013) and downloaded Mackeeper hoping it would clean my computer... A technician went to my computer erased all my notes in the Notes app and my firefox content: history and bookmarks, and then left without saying anything. I dont have a back up of it and don't have a firefox profile neither. How can i get those data back?? Help!!

Thanx.

ps. i later did some researchs about mackeeper and found out that is a was a scam, a very huge scam! Don't ever download it.

Gevraagd door ndaaunhi, 5 jaar geleden

Beantwoord door guigs, 5 jaar geleden

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Unable to update outdated plugin

This problem seems to be coming a regular occurrence now with plugins. I have an outdated plugin that says "Update Now" Adobe Reader Adobe PDF Plug-In For Firefox and Net… (meer info)

This problem seems to be coming a regular occurrence now with plugins.

I have an outdated plugin that says "Update Now"

Adobe Reader Adobe PDF Plug-In For Firefox and Netscape outdated 15.9.20069.28170 Update Now


When i visit the Adobe website to update Adobe Reader it offers me 2015.009.20069 and then fails to install because i already have it leaving the plugin check still telling me that i need to update now

Windows 7

thanks ...

Gevraagd door richlaughlin, 4 jaar geleden

Laatst beantwoord door AliceWyman, 4 jaar geleden

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Bug? Firefox, Silverlight and big resolutions

Hi, We are a company with Firefox 24 deployed to more than 2000 PCs. We have an Intranet app made with Silverlight working ok with this Firefox version. But now we want t… (meer info)

Hi,

We are a company with Firefox 24 deployed to more than 2000 PCs. We have an Intranet app made with Silverlight working ok with this Firefox version. But now we want to update to Firefox 33 and testing it we've found that it doesn't work with the Silverlight app with big monitors. It seems to be related to the resolution of the monitor, or at least, to the size of the Firefox window. The problem is that the mouse pointer doesn't seem to be pointing where it is. It's better explained in this screencast, where you can see that in a 1024px Firefox window it works OK, but when it's 1920px it doesn't work: https://www.youtube.com/watch?v=DA9DLYc-vpE

We tried different versions of Silverlight, currently 5.1.30514.0 I don't know in which Firefox version it started to appear this bug. With Internet Explorer it works.

Any idea?

Gevraagd door Dimas, 5 jaar geleden

Beantwoord door Dimas, 5 jaar geleden

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Immediate crash for gmail.com, Facebook.com, wikipedia.org, plugin check page

Hi all, I'm on a Mac Mini running 10.9.5 and Firefox 34.0.5 (which is the latest for my system, as of this writing). I'd been running Firefox without issues for a long ti… (meer info)

Hi all,

I'm on a Mac Mini running 10.9.5 and Firefox 34.0.5 (which is the latest for my system, as of this writing). I'd been running Firefox without issues for a long time, but a few days ago I started it up and found that trying to reach the following sites all result in an immediate crash: 1) GMail.com (looks like it crashes once it redirects to gmail.com/intl/en/mail/help/about.html) 2) https://www.facebook.com 3) wikipedia.org 4) https://www.mozilla.org/en-US/plugincheck/

I'm finding that each of these addresses will cause Google Chrome to revert to its "Aw Snap!" error message — but Safari will display all of them without any problem.

Here are some things I've tried to solve this: 1) zapped PRAM, reset SMC, ran Apple Hardware Test, repaired disk permissions; 2) COMPLETELY uninstalled Firefox and all associated files/preferences, then started over with a completely new profile; 3) completely uninstalled both Flash and Java, then reinstalled them (I do need Java, unfortunately); 4) ran Firefox in Safe Mode, which doesn't solve the problem; 5) did a whole bunch of things to ensure that all the fonts on my system are valid, and are where they need to be

The only thing that's worked so far is to restart my Mac in Safe Boot Mode, and that plus the fact that these sites crash Firefox and Chrome but not Safari are my only clues... I just don't know what to make of them.

Anyone have any ideas? Something all those sites have in common maybe?

Gevraagd door SetTheRay, 5 jaar geleden

Laatst beantwoord door FredMcD, 5 jaar geleden

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Videos freezing when i watch an episode

i tried watching an episode of Friends on vodlocker & gorillavid & it starts to skip, the video become staticky, changes to green then crashes. (shockwave) also P… (meer info)

i tried watching an episode of Friends on vodlocker & gorillavid & it starts to skip, the video become staticky, changes to green then crashes. (shockwave)

also Pandora does the same thing. i listen to a song, it starts to skip, shockwave crash box pops up. i stop the plugin then the tab closes.

i allow Adobe flash to run on the page.

i have no add ons or downloads. i reset firefox yesterday. i'm confused as to whats wrong.

Gevraagd door UserofFirefox2014, 5 jaar geleden

Laatst beantwoord door James, 5 jaar geleden

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Firefox 36 lags on certain pages

This morning I updated to Firefox 36. All seems well on certain pages, but I am noticing periodic long lags as some of my own websites load. I have done the "reset firefo… (meer info)

This morning I updated to Firefox 36. All seems well on certain pages, but I am noticing periodic long lags as some of my own websites load. I have done the "reset firefox" and went through the whole process retaining only my permissions.sqlite and cookies.sqlite. Then I began the re-adding of the three extensions I have:

Expire History By Days

Firebug

Places Maintenance

When I had "rebuilt" everything I tried the same trying again and kept finding the same lag. I do delete cache (only) on exit. I have no malware or viruses on my box (it is also a server). With 35.01 I did not have this problem, but with 36 it remains. So I believe I have done everything necessary to make 36 correct, however the problem remains. On was with a YaBB bulletin board which loads in about a second in 35.01 but spins for several seconds before loading on 36. The other is a simple site for one of my clients which should load fast. I ran speed tests on both of these sites and they did not show anything unusual.

The Uri's in question are: http://www.wisearch.com/wcwcwboard/YaBB.pl (speed test a shows 891 microseconds) For me it "spun" for about 5+ seconds. and http://www.glytek.com/ (speed test shows 276 microseconds) Same Lag as above.

I got tired of this and did a reversion via windows restore on the two application data folders and the main program files Mozilla Firefox. Essentially, I am now back on 35.01 and unless something enlightening occurs I guess I am off the "update" boat.

It's too bad...I had been waiting for 36 and was downloading it before it was even showing up on the Mozilla Release Notes page (it is now showing up): https://www.mozilla.org/en-US/firefox/releases/

Any ideas?

Regards,

Axis

Gevraagd door Axis, 5 jaar geleden

Beantwoord door Axis, 5 jaar geleden