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Undoing "don't allow [website] to prompt me"

Hello! A site kept popping up a confirmation window for an action I was trying to take, and in the confirmation window, there was a checkbox for something like "don't al… (meer info)

Hello! A site kept popping up a confirmation window for an action I was trying to take, and in the confirmation window, there was a checkbox for something like "don't allow [this website] to prompt me again" (that's as best I can remember). I checked the box thinking it would just allow the action to happen without the confirmation window, but instead, the site just won't take that action anymore. How can I undo this setting? Thank you!

Gevraagd door abby.phelps, 1 jaar geleden

Beantwoord door jscher2000 - Support Volunteer, 1 jaar geleden

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account and password from logins.json file

Hello, I have folder with old Firefox data, I need Google account name and password, mostly name. How can i decrypt the name from file logins.json or how can I import it … (meer info)

Hello, I have folder with old Firefox data, I need Google account name and password, mostly name. How can i decrypt the name from file logins.json or how can I import it to my current Firefox profile? In properties of passwords in Firefox I don't have option to import from file, I don't know how to find option that will let me do it.

Gevraagd door sawicka.katarzyna91, 1 jaar geleden

Beantwoord door cor-el, 1 jaar geleden

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QuotaExceededError: The quota has been exceeded

Quota has been exceeded i get this error frequently while using freshdesk in Mozilla Firefox every time I have to clear cookie and cache and restart Firefox also tried … (meer info)

Quota has been exceeded i get this error frequently while using freshdesk in Mozilla Firefox

every time I have to clear cookie and cache and restart Firefox

also tried updating Firefox

I'm using since more than 2years but this issue is since last 2 months only

Please help

Gevraagd door Maddy, 1 jaar geleden

Beantwoord door TyDraniu, 1 jaar geleden

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How to block automatic loading and opening pdf files in browser

It seems like something has changed recently, I don't remember having such problem before. As you can see on one of my pictures I have browser settings changed to always … (meer info)

It seems like something has changed recently, I don't remember having such problem before. As you can see on one of my pictures I have browser settings changed to always ask what to do with every file extension, yet encountering link to pdf file it loaded automaticly in special frame instead of showing just link to it. I included pictures of this frame, settings and another screenshot of the same website in Opera browser with similar settings where nothing loads itself.

Link to the problematic comment with auto-loading pdf: https://kodluch.wordpress.com/2021/09/30/30-09-2021-syria-2187-dzien-sprzatania-swiata/#comment-115906

Is there any way to block such pdf-frames in current version of Firefox?

Martin

Gevraagd door nabaC, 1 jaar geleden

Beantwoord door Terry, 1 jaar geleden

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403 error

a couple of days ago i received a firefox update. since then i have been getting the error below when trying to get to the usmint.gov web site. It was working the day bef… (meer info)

a couple of days ago i received a firefox update. since then i have been getting the error below when trying to get to the usmint.gov web site. It was working the day before the update. i am not having trouble with other sites. if i use a different web browser there is no problem getting to the web site.

403 ERROR The request could not be satisfied. Request blocked. We can't connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner. If you provide content to customers through CloudFront, you can find steps to troubleshoot and help prevent this error by reviewing the CloudFront documentation.

Generated by cloudfront (CloudFront) Request ID: tog46EPvsXCX7oQr1LanF8FvDaqnTVou6t_NK-t6304iqBzR2QYs3w==

Gevraagd door my280zxcar, 1 jaar geleden

Beantwoord door cor-el, 1 jaar geleden

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PDF files open a new tab

I've recently updated to 92.0.1 and I've noticed that when I download a PDF attachment or file that firefox opens in a new tab rather than using the default adobe program… (meer info)

I've recently updated to 92.0.1 and I've noticed that when I download a PDF attachment or file that firefox opens in a new tab rather than using the default adobe program. I've looked at settings and applications and changed to to "always ask" but I don t get any option to use adobe to open it or any other program. Also it seems to save the file in the downloads folder as a "firefox html document" and not a pdf file

Gevraagd door sanj2, 1 jaar geleden

Beantwoord door Terry, 1 jaar geleden

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The WidevineCDM plugin has crashed. (on Windows 10)

This is suddenly happening to me on Firefox 92.0 (64-bit) running on Windows 10 21H1. Worked on 9/12, failed consistently starting 9/13, (possibly coinciding with auto-up… (meer info)

This is suddenly happening to me on Firefox 92.0 (64-bit) running on Windows 10 21H1. Worked on 9/12, failed consistently starting 9/13, (possibly coinciding with auto-update from FF 91.0.2 to FF 92.0). I'm using WidevineCDM version 4.10.2209.1 to watch Xfinity stream recordings. Have submitted 3 crash reports via FF.

Gevraagd door slo_bern, 1 jaar geleden

Beantwoord door slo_bern, 1 jaar geleden

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Refresh or Shift Refresh doesn't reload the page

I am a HTML, PHP developer, but lately I am going crazy because the browser doesn't refresh the page when I make changes in the code, apparently the page is refreshed fro… (meer info)

I am a HTML, PHP developer, but lately I am going crazy because the browser doesn't refresh the page when I make changes in the code, apparently the page is refreshed from cache and is not showing the changes. Could You fix that Please. I tried the recommendations of press Shift and the refresh button and the Control, Shift, R, key combination, but that doesn't work. Thank You Very Much.

Gevraagd door César Matelat, 1 jaar geleden

Beantwoord door César Matelat, 1 jaar geleden

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Lost Bookmarks in Firefox

In trying to fix a Mozilla VPN problem, I uninstalled and reinstalled Firefox as directed by VPN support. Now Firefox has lost its bookmarks. Can they be recovered? If… (meer info)

In trying to fix a Mozilla VPN problem, I uninstalled and reinstalled Firefox as directed by VPN support. Now Firefox has lost its bookmarks. Can they be recovered? If so, how?

Gevraagd door rabbit, 1 jaar geleden

Beantwoord door FredMcD, 1 jaar geleden

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Antivirus detected a trojan

My Antivirus (Bitdefender) did a full system scan and found a Trojan hidden in one of Firefox's files. Trojan description: JS:Trojan.Cryxos.6249 Location: firefox/profi… (meer info)

My Antivirus (Bitdefender) did a full system scan and found a Trojan hidden in one of Firefox's files.

Trojan description: JS:Trojan.Cryxos.6249

Location: firefox/profiles../cache2/entries..

It was automatically deleted. No idea for how long its been there. could it have have done some damage unknown to my Antivirus ? How dangerous is it? Are there any further steps to take ?

Gevraagd door swolop4, 1 jaar geleden

Beantwoord door jscher2000 - Support Volunteer, 1 jaar geleden

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restoring lost tabs

I am VERY unhappy !!! For a long time I have had Firefox reopen tabs from the previous session, but today they are all gone !! I have read in some of the commun… (meer info)

I am VERY unhappy !!! For a long time I have had Firefox reopen tabs from the previous session, but today they are all gone !! I have read in some of the community questions that the recent update unchecked that option and when I looked, that was what had happened. I tried clicking on "restore previous session" but that only opened tabs I had used and closed this morning. Is it in any way possible to get back those tabs I used to have? It also seems that some of my recent Bookmarks have disappeared as well, yet it has retained bookmarks that are over 13 years old. I am running Windows 10 Professional version 20H2 Build 19042.1237... and Firefox version 92.0 Win

Gevraagd door WinB, 1 jaar geleden

Beantwoord door WinB, 1 jaar geleden

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Fonts incorrectly displaying in all bold text on some websites

On some websites the fonts are all displaying in a large bold text instead of whatever font that page is meant to use. It will revert to a default font if i turn off the … (meer info)

On some websites the fonts are all displaying in a large bold text instead of whatever font that page is meant to use. It will revert to a default font if i turn off the ability for sites to choose their own fonts, but this interferes with the functionality of a lot of sites' icons so its not a great solution. This also stops when i go into troubleshooting mode, but when i went through hardware acceleration and my extensions one by one, none of them were the cause.

images in order: my roll20 homepage with the incorrect font display, the same page with fonts disabled (note the notification icons in the upper right are broken now though), the same page in troubleshoot mode with the correct font display

Gevraagd door Arthur, 1 jaar geleden

Beantwoord door FredMcD, 1 jaar geleden

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Bookmark Padding in New Firefox Versions

I know I am not the first person to complain about this. The spacing/padding between menu items, in particular the Bookmark menu is just ridiculously large. It got even b… (meer info)

I know I am not the first person to complain about this. The spacing/padding between menu items, in particular the Bookmark menu is just ridiculously large. It got even bigger in 92.0!

I rely on Bookmarks heavily and use hundreds. I guess this was done for touch screens? The main interface is still currently the mouse for computers.

I see the only current fix is a using a stylesheet and it seems a bit involved. I have to give it a try. I am pleading with the designers, please give us the option to use compact padding once again. I am not sure why this is being forced on us. I really like Firefox, please don't make me look for another option. Thanks!

Gevraagd door Steve Goncalves, 1 jaar geleden

Beantwoord door jscher2000 - Support Volunteer, 1 jaar geleden

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Hmm. We're having trouble finding that site

Ever since I started using Firefox which was months ago, I've been getting this "Hmm. We're having trouble finding that site" page multiple times a day when opening links… (meer info)

Ever since I started using Firefox which was months ago, I've been getting this "Hmm. We're having trouble finding that site" page multiple times a day when opening links to various websites. Refreshing the page makes it load correctly. I've tried troubleshooting this in the past but didn't spend too much effort, but enough is enough. Things I have tried:

  • Disabling all extensions
  • Disabling hardware acceleration
  • I am using the default theme so there's nothing to disable there
  • Clearing the cache
  • Checking my internet connection (I'm connected and everything else works)
  • Flushing my DNS
  • Resetting Windows, which included reinstalling Firefox (I did this to fix something else, but still)
  • Disabling IPv6 and DNS prefetching
  • I am not using a Proxy

I feel like I've tried everything. What else can I do?

Gevraagd door ederyaviv, 1 jaar geleden

Beantwoord door ederyaviv, 1 jaar geleden

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Firefox wont open file browser via websites

I'm running Linux Ubuntu 20.4 Whenever I try to use a website that has a browse button (e.g. youtube uploader, google drive, etc) I click it but nothing happens, no file… (meer info)

I'm running Linux Ubuntu 20.4

Whenever I try to use a website that has a browse button (e.g. youtube uploader, google drive, etc) I click it but nothing happens, no file browser comes up.

As per previous discussions on this issue, I have tried Safe mode, refresh (in fact total new operating system and re-install of firefox) and disabling hardware acceleration, even turning off popup blocker and none of these have made any difference.

Gevraagd door blackwhitehorse22, 1 jaar geleden

Beantwoord door blackwhitehorse22, 1 jaar geleden

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Firefox on Ubuntu LTE with WSL2 and GWSL - Crashs all the time

Hello, what can i do when i get a message "Sorry. We just need to do one small thing to keep going." with <Restart Firefox> or "Gah. Your tab just crashed." all th… (meer info)

Hello,

what can i do when i get a message "Sorry. We just need to do one small thing to keep going." with <Restart Firefox> or "Gah. Your tab just crashed." all the time i open firefox? A restart with Add-Ons disabled does not help. I send the troubleshooting information from Help/Troubleshooting information. As one can see Firefox does not seem to produce crash reports either.

Kind regards Atomino Zweitausend

Gevraagd door atomino2000, 1 jaar geleden

Beantwoord door atomino2000, 1 jaar geleden

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Unable to add Exception to > Enhanced Tracking Protection

First of this issue is atleast 4 years old. I found various different people having this problem. https://bugzilla.mozilla.org/show_bug.cgi?id=1432644 It should be a P5 n… (meer info)

First of this issue is atleast 4 years old. I found various different people having this problem. https://bugzilla.mozilla.org/show_bug.cgi?id=1432644 It should be a P5 not a P3. This official Mozilla article: https://support.mozilla.org/en-US/kb/add-trusted-websites-your-allow-list-firefox-focus Does NOT work.

I am trying to add an expection to tracking protection but there is no such option, as descriped at Bugzilla. In the adress bar i removed the tracking protection for a website. But it was NOT added to the exception list. I dont allow 3rd party cookies and auto delete cookies when closing Fox. I think that is the reason why it's not working, if this is the case it's a bug.

What i actually tried to do, using dark-theme from duckduckgo permanently. Because as right now, i must change the theme every single time i reopen Firefox. This is Bull**** honestly. Even when i add duckduckgo as an addon, it does not save the dark theme!

Gevraagd door Firefox_Beginner, 1 jaar geleden

Beantwoord door jscher2000 - Support Volunteer, 1 jaar geleden

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Firefox address bar under remote control. No solution found in community or on web yet.

Greetings. I have scoured the web and read all the community posts on this robot head, under remote control, and orange stripes in the address bar problem that so many pe… (meer info)

Greetings. I have scoured the web and read all the community posts on this robot head, under remote control, and orange stripes in the address bar problem that so many people seem to be having. There are a few answers, but almost all of them use very technical terms that are way above my head and not defined. None of them provide a sequence of steps to fix the problem that a browser novice might be able to follow. Surely there must be a way to fix this or to explain to frustrated users why it is there and not removable. None of my other Firefox browsers have this on other machines.

Is there a series of steps to solve the problem? That would be so helpful especially without undefined terms. Thanks so much. This type of answer will help so many frustrated users (me included of course) :)

Gevraagd door photonic, 1 jaar geleden

Beantwoord door cor-el, 1 jaar geleden

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how to remove a file that "contains a virus or malware" from notifications

Hi all, I should remove the notification that always appears on firefox opening. "this file contains a virus or malware" I'm sure I have no more this file on my system … (meer info)

Hi all, I should remove the notification that always appears on firefox opening.

"this file contains a virus or malware"

I'm sure I have no more this file on my system (even scanned by my antivirus) but this message still appears every time

how can I clean up?

find attached the screenshot

many thanks!

Gevraagd door mfran2002, 1 jaar geleden

Beantwoord door mfran2002, 1 jaar geleden