when I'm on Facebook firefox ver 49.0.1 will randomly crash with a blank black screen and a blue border, sometimes the screen flashes but stays blank. I can exit firefox … (meer info)
when I'm on Facebook firefox ver 49.0.1 will randomly crash with a blank black screen and a blue border, sometimes the screen flashes but stays blank. I can exit firefox using the red X in the corner of screen; I restart firefox and it starts as normal with a blank tab. I have crash reporter turned on but it never seems catch these crashes. Crash reporter did catch 1 instance of this problem and I sent the details and crash report to mozilla I still haven't gotten a reply.
I have tried: completely remove and reinstall Firefox 49.0.1 from a "fresh copy"
scanned my system for viruses, adware, malware with several different scanners no problems found by any of them.
reinstalled system hardware / video drivers - no change.
OS: Windows 7 Ultimate
System: Custom built in MSI mid tower all steel case.
MB: ASROCK H81M-HDS w/ newest BIOS and drivers avaliable
CPU: Intel Core i3
RAM: 8GB DDR3 "Ballistix" by Crucial
HDD: 2 - 1TB, 3.5" sata drives
ODD: 2 - DVD-RW sata drives
Power Supply: 600W - ATX by Eagle
all of this seems to have started when Firefox updated to 49.0
attached image is what my screen looks like when the crash occurs