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New Computer

I recently migrated data from my old MacBook Pro to a new MacBook Air. I installed Firefox on my new computer as it did not migrate. It installed fine but will not launch… (meer info)

I recently migrated data from my old MacBook Pro to a new MacBook Air. I installed Firefox on my new computer as it did not migrate. It installed fine but will not launch. Please help.

Gevraagd door Charlie, 3 uur geleden

Laatst beantwoord door Mike, 58 minuten geleden

Help upgrading from Macintosh Firefox 78.15.0 esr (64 bit). Maybe also Thunderbird 60.9.1

WED 21FEB24 The urgent issue is that in the last few weeks, many web pages do not load content, just a grey or white screen. Some will load the header. I am the Executo… (meer info)

WED 21FEB24 The urgent issue is that in the last few weeks, many web pages do not load content, just a grey or white screen. Some will load the header. I am the Executor for someone's estate, and I am having this trouble with some financial websites that I must access to do the job.

Its been many years since I upgraded anything. It might be that Macintosh Firefox 78.15.0 esr (64 bit) and Thunderbird 60.9.1 are the newest revs that work with OSX 10.11.6 El Capitan. I have a 2011 MacBookPro.

I don't like the changes in the user interface that Apple put into OSX after El Capitan. But I may be forced to upgrade. Too late in life to learn Linux.

Maybe the minimalist solution is to upgrade Firefox. But that may require upgrading OSX, and Apple has made it really hard to do that unless you go to the very newest. OTOH I don't know if the newer OSX will run on my 2011 MacBook Pro. If I clicked on "software update" in About This Mac, what would happen? would it just start doing it, or tell me about it first?

The last time I upgraded something, probably Thunderbird but maybe it was Firefox, I had to learn a complicated process to copy & save the User Profiles (they are in a hidden directory), and then install them into the new rev. I don't want to go through that again. I just want to run the dmg file.

There used to be a Mozilla web page with all the versions & you could download the dmg file you wanted.

If I still have problems, I would have to buy a much newer computer. A several year old MacBookPro. But I don't like the "new" disk formatting method Apple created. It saves space by not actually making copies of files, but uses a pointer to one copy. So there is a single point of failure, which makes copies pointless. I want to keep using OSX Extended (Journaled) and I would have to have the seller of the computer do that for me, before I used Migration Assistant to put my stuff on it. I also hate the welded-on hard drive; being able to pull the drive is the best "broken hardware" solution.

I don't recall if El Capitan has the "OSX Recovery" system or if that happened in a later rev.

I use SuperDuper to make a clone of my hard drive as a backup & archive. I wonder if I could connect a copy on an external drive and then startup using the external copy. Then I could upgrade Firefox and see if it works, then do the same for OSX if necessary, and Thunderbird.

Suggestions & how-to info needed. TIA

Gevraagd door FireFoxSucks, 3 uur geleden

Laatst beantwoord door jscher2000 - Support Volunteer, 2 uur geleden

downloading/installing Firefox

I have been using Firefox for quite some time. Suddenly it stopped working on my computer, I tried uninstalling and reinstalling, but I keep getting a message that there … (meer info)

I have been using Firefox for quite some time. Suddenly it stopped working on my computer, I tried uninstalling and reinstalling, but I keep getting a message that there is a problem with the download and installation. Can anyone help? Let me know if you need any further information. Thank you in advance.

Gevraagd door drzee1946, 6 uur geleden

Laatst beantwoord door jscher2000 - Support Volunteer, 6 uur geleden

Firefox For Windows 7

I wish to install and use the Firefox browser on my old 64bit Windows 7 laptop. I believe the last v115 will be the last Windows 7 compatible version of Firefox, if th… (meer info)

I wish to install and use the Firefox browser on my old 64bit Windows 7 laptop.

I believe the last v115 will be the last Windows 7 compatible version of Firefox, if this is correct where can I find this or the correct version of Firefox to download and install on my Windows 7 laptop?

The Firefox website only seems to provide v119 now.

Thanks, Graham

Gevraagd door Graham Roberts, 3 maanden geleden

Laatst beantwoord door James, 3 maanden geleden

About enabling QR code in the address bar

I found that Firefox can automatically generate a QR code for each URL, which is a powerful and useful feature! I'd like to know if this QR code has an expiration date. … (meer info)

I found that Firefox can automatically generate a QR code for each URL, which is a powerful and useful feature! I'd like to know if this QR code has an expiration date.

Gevraagd door jyunmo1910, 3 maanden geleden

Laatst beantwoord door cor-el, 3 maanden geleden

Disable pop up blocker

I cannot access certain email documents because my pop up is blocked. I have tried a number of searches as to where to disable the pop up for firefox but keep hitting de… (meer info)

I cannot access certain email documents because my pop up is blocked. I have tried a number of searches as to where to disable the pop up for firefox but keep hitting dead ends.

Gevraagd door obx105, 4 maanden geleden

Laatst beantwoord door Terry, 4 maanden geleden

import bookmarks file

I just bought a new laptop, and I can't figure out how to import my old bookmarks. I have them in an html file, but the import data option displays only the choice of imp… (meer info)

I just bought a new laptop, and I can't figure out how to import my old bookmarks. I have them in an html file, but the import data option displays only the choice of importing from Edge (a horrible browser), not from file.

I can't even swear that I am seeing bookmarks. The bookmarks line at top is showing only the most recent (very old) searchs in Edge I also am not seeing the option to clear history on exit. What's wrong, and what can I do?

Gevraagd door jhaber3, 5 maanden geleden

Laatst beantwoord door Terry, 5 maanden geleden

Exporting (not copying) a digital certificate

I wish to export, and not copy, a digital certificate so that I can import it to Keychain on my Mac. The only option in Firefox Browser on Mac is to copy, which means it… (meer info)

I wish to export, and not copy, a digital certificate so that I can import it to Keychain on my Mac. The only option in Firefox Browser on Mac is to copy, which means it only opens as a TextEdit and cannot be imported.

Any recommendations?

Gevraagd door adrianpadina, 4 maanden geleden

Laatst beantwoord door cor-el, 4 maanden geleden

export and then import bookmarks - Firefox -> Firefox

HI. I recently purchased a new laptop and have Windows 11 Home (64 bit) installed. I installed the latest version of Firefox (v117). I am attempting to copy the bookmark… (meer info)

HI. I recently purchased a new laptop and have Windows 11 Home (64 bit) installed. I installed the latest version of Firefox (v117). I am attempting to copy the bookmarks from another laptop - same version of Windows and the same version of Firefox. 1. I exported the toolbar bookmarks from old laptop which created an HTML file - file type shows as

   Firefox HTML Document.

2. On the new laptop I went through the process, Manage bookmarks,

     highlighted the Bookmarks Toolbar, selected  Import bookmarks from HTML, selected the file I wanted
     then 'OPENED'  the file I wanted to use. 

3. The process ended very quickly, file was not large. I clicked on the HOME icon and NO bookmarks

    were displayed on the toolbar, no bookmarks in the Other Bookmarks either. 

4. The only change was - all bookmarks from the old laptop were listed under 'Recent bookmarks' which

    made no sense since I had not visited them on the new laptop. 

5. I went through the process twice and I now see duplicate entries in the 'Recent bookmarks', no bookmarks.

So, what have I missed or does the export / import process simply not work? I have not tried the backup / restore process since this is the all or nothing approach and I may want to copy a few bookmarks in the future using the export / import process.

Does anyone have any ideas since I'm stopped at this point in time.

thanks B

Gevraagd door BEH, 5 maanden geleden

Laatst beantwoord door Dropa, 5 maanden geleden

Repeating error message when trying to load all sites. JWF0522@COMCAST.NET

ERROR MESSAGE WHEN TRYING TO ACCES ALL WEB SITES: Secure Connection Failed An error occurred during a connection to connect.xfinity.com. PR_END_OF_FILE_ERROR Error code… (meer info)

ERROR MESSAGE WHEN TRYING TO ACCES ALL WEB SITES: Secure Connection Failed

An error occurred during a connection to connect.xfinity.com. PR_END_OF_FILE_ERROR

Error code: PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more

Gevraagd door JEFF, 4 maanden geleden

Laatst beantwoord door cor-el, 4 maanden geleden

download

I have clicked the 'always ask where to save download' box, but the save files to downloads is still active. How do I get it to ask me where to download to every time? … (meer info)

I have clicked the 'always ask where to save download' box, but the save files to downloads is still active. How do I get it to ask me where to download to every time?

Gevraagd door grahamlock54, 4 maanden geleden

Laatst beantwoord door zeroknight, 4 maanden geleden

I use Linux and need to update my FireFox from 88 to at least 99.

I use Linux, but know nothing about it. My brother installed Mint on my desktop; he was my Computer Guru, but he has passed away. I need to update from FF88 to at least 9… (meer info)

I use Linux, but know nothing about it. My brother installed Mint on my desktop; he was my Computer Guru, but he has passed away. I need to update from FF88 to at least 99. Can you help me, please? Many thanks if you can.

Gevraagd door kngiacoboni, 5 maanden geleden

Laatst beantwoord door jonzn4SUSE, 5 maanden geleden

update to a current version of firefox

Hello, For me, there is no substitute for browsing with Firefox. But for some time now I've been getting notices that I'm not using the current browser version, for examp… (meer info)

Hello, For me, there is no substitute for browsing with Firefox. But for some time now I've been getting notices that I'm not using the current browser version, for example in my email program and the banking application. However, Firefox info in the menu says that I am using the current version and there are no updates available. Here is the Firefox version shown to me: 78.15.0esr (64-bit) I work with an iMac of the following version: iMac (21.5 inch, from 2010) - OS X El Capitan version 10.11.6 (15G22010); - Processor: 3.06GHz Intel Core i3; - Memory: 4GB 1333MHz DDR3; - Graphics card: ATI Radeon HD 4670 256MB Maybe my computer is too old for the latest version, but why does Firefox Info show me that the browser is up to date and there are no updates? Thank you very much for a tip Uwe

Gevraagd door uwe.boelts, 4 maanden geleden

Laatst beantwoord door James, 4 maanden geleden

Firefox has ended support for Windows 8 and Vista but I don't use these and therefore can no longer update - why

I have been using Firefox for ages and never had a problem - love it - but now I see the remark: Firefox has ended support for Windows 8 and Vista on my screen at the rig… (meer info)

I have been using Firefox for ages and never had a problem - love it - but now I see the remark: Firefox has ended support for Windows 8 and Vista on my screen at the right top corner. It also will no longer update my computer.

I do have and use Windows 10 - so I don't see what is the problem? I tried to refresh and that didn't work either.

Please help because I like to stay with Firefox but I do need to update and keep my computer secure.

I am not very computer savy so please tell me what to do in simple word.

Thank you for your help Christine

Gevraagd door Chris, 2 maanden geleden

Laatst beantwoord door James, 2 maanden geleden