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  • Gearchiveerd

how can I completely undo the latest Reset or Refresh, intended to "make things faster?"

The "reset" or "Refresh" cleared all of my add-ons, including valuable tools such as LastPass, print edit, etc. All of them. How can i just undo the whole process and get… (meer info)

The "reset" or "Refresh" cleared all of my add-ons, including valuable tools such as LastPass, print edit, etc. All of them. How can i just undo the whole process and get that stuff back. Heck, I don't even remember all of the tools I had added.

Gevraagd door hofer5, 4 jaar geleden

Laatst beantwoord door FredMcD, 4 jaar geleden

  • Gearchiveerd

Why would refreshing Firefox cause it to no longer work? That's what happened to me after it was recommended I do so.

I got a message telling me that Firefox seemed slow and it was suggested that I do a refresh. After I did the refresh I cannot seem to do anything in Firefox at all, as … (meer info)

I got a message telling me that Firefox seemed slow and it was suggested that I do a refresh. After I did the refresh I cannot seem to do anything in Firefox at all, as now it is excruciatingly slow, to the point of not being useful at all. It really wasn't that slow before, so I'm very upset about this.

Gevraagd door Tigertail, 4 jaar geleden

Laatst beantwoord door FredMcD, 4 jaar geleden

  • Gearchiveerd

I used the firefox refresher and I lost EVERYTHING. PLEASE HELP

Yesterday, My browser was running slow, so I used the Firefox Refresh. I lost everything I had - my bookmarks, everything on facebook, all of my settings on my toolbars … (meer info)

Yesterday, My browser was running slow, so I used the Firefox Refresh. I lost everything I had - my bookmarks, everything on facebook, all of my settings on my toolbars - all of it. I know there has to be a way to retrieve it, but I don't know how. Can you help me please.

Gevraagd door Poochhurley, 4 jaar geleden

Laatst beantwoord door FredMcD, 4 jaar geleden

  • Gearchiveerd

I had to Refresh Firefox, I've lost my Speed Dials, why?

I had to Refresh Firefox so I could watch Netflix. Then I lost my Speed Dials. I don't understand all your suggestions ... I have a JD degree, not an IT degree. You know … (meer info)

I had to Refresh Firefox so I could watch Netflix. Then I lost my Speed Dials. I don't understand all your suggestions ... I have a JD degree, not an IT degree. You know what? I'll just ask my 24-year-old son. He's restored it before for me. Sorry to bother you. Please stop screwing with me though or I will give up on your product.

Gevraagd door jacquelinesc, 4 jaar geleden

Laatst beantwoord door FredMcD, 4 jaar geleden

  • Gearchiveerd

Refreshed Firefox. Everything is wrong.Can't access email nor can I sign into Firefox

Thought I was updating Firefox when I clicked refresh. Now have a page that does not look like what I had. I cannot access my email-says it can't connect. I looked in th… (meer info)

Thought I was updating Firefox when I clicked refresh. Now have a page that does not look like what I had. I cannot access my email-says it can't connect. I looked in the forums and found one article about finding the "Old Firefox data" folder but not sure where that is. Tried signing in but would not recognize my password-clicked to have an email sent but no email came. I think I am in mozilla support now as I recreated a new password. Totally lost as how fix this problem as I obliviously have limited computer experience. I have Firefox 44.0 and Windows 10.

Gevraagd door cpgayle, 4 jaar geleden

Laatst beantwoord door jscher2000, 4 jaar geleden

  • Gearchiveerd

How can I reset the browser?

I have clicked on the three bars top right of the browser and selected customize then clicked on show/hide toolbars then exited- it takes me straight back to the browser … (meer info)

I have clicked on the three bars top right of the browser and selected customize then clicked on show/hide toolbars then exited- it takes me straight back to the browser which has no help button where there used to be which is what is needed to reset the browser. I have just updated the adobe flash and need to reset the browser .

Gevraagd door cyberjeannie, 4 jaar geleden

Laatst beantwoord door the-edmeister, 4 jaar geleden

  • Gearchiveerd

Firefox deleted theprogram/icon that advised which type of internet programs are observing my computer, and I want it back. How can I get it back??

When Firefox deleted the bookmarks icons on the top line, I got the instructions to reset it, which I did. It reset but deleted the icon that advised me what programs we… (meer info)

When Firefox deleted the bookmarks icons on the top line, I got the instructions to reset it, which I did. It reset but deleted the icon that advised me what programs were trying/accessing where I was going - the last icon on the right. I can't find and want it reinstalled, please. Thank you.

Gevraagd door Bunnieart, 4 jaar geleden

Laatst beantwoord door FredMcD, 4 jaar geleden

  • Gearchiveerd

Unwanted Firefox 46.0.1 refresh deleted: settings, bookmarks, and history without a, "Old Firefox Data" folder.

The unwanted and unwarned Firefox 46.0.1 refresh deleted: Settings, bookmarks, and history but there is no, "Old Firefox Data" folder anywhere. I've checked my laptop twi… (meer info)

The unwanted and unwarned Firefox 46.0.1 refresh deleted: Settings, bookmarks, and history but there is no, "Old Firefox Data" folder anywhere. I've checked my laptop twice including Protected Operating System files and hidden files. Is there anyway to get my old data back? Where is the old data file?

Gevraagd door jammoi23, 4 jaar geleden

Laatst beantwoord door FredMcD, 4 jaar geleden

  • Gearchiveerd

Refreshed Firefox to fix a slowness issue, and all my tabs have disappeared. I copied the sessionstore-backups folder to my new profile but this did not help.

Hi! I refreshed Firefox to fix a slowness issue, and all my tabs have disappeared. I first tried copying "previous" "recovery.bak" and "recovery" directly under the new … (meer info)

Hi! I refreshed Firefox to fix a slowness issue, and all my tabs have disappeared.

I first tried copying "previous" "recovery.bak" and "recovery" directly under the new profile, then later copied the three available upgrade.js files, as well. When that didn't work, I also copied the entire sessionstore-backups folder to overwrite the one in my new profile, but that also didn't work.

I don't really know much about browsers, I'm afraid, so I may have misunderstood some of the intructions I've read elsewhere. Anyone have any idea what I could have done wrong? I closed firefox before copying and then reopened it every time, btw. Thanks in advance!

Gevraagd door raantje, 4 jaar geleden

Laatst beantwoord door cor-el, 4 jaar geleden

  • Gearchiveerd

I refreshed my FireFox and lost all my Bookmarks, tried the suggestions for recovering lost bookmarks, but not able to recover for some reason.

My computer was running slow so I tried refreshing FireFox, I lost all my Bookmarks. I tried recovering the Bookmarks by following the instructions in the "Help" section… (meer info)

My computer was running slow so I tried refreshing FireFox, I lost all my Bookmarks. I tried recovering the Bookmarks by following the instructions in the "Help" section, but I'm not able to find the lost bookmarks.

Gevraagd door 1442, 3 jaar geleden

Laatst beantwoord door FredMcD, 3 jaar geleden

  • Gearchiveerd

I did something to speed up my firefox and now my shortcut/favorites bar is gone. How do I get it back?

something on the bottom said your firefox appears to be running slowly. click here to speed it up. I did and now the bar with my faves i gone. How do I get it back? … (meer info)

something on the bottom said your firefox appears to be running slowly. click here to speed it up. I did and now the bar with my faves i gone. How do I get it back?

Gevraagd door fredums, 3 jaar geleden

Laatst beantwoord door Scribe, 3 jaar geleden

  • Gearchiveerd

Tried to fix slowness by refreshing firefox as directed and now I have no more previously held bookmark and sqfiles won't open either

Hello all. Firefox was running slow so I did the refresh and restore as directed. Now I notice that I have no more bookmarks like I did before. When I follow the instr… (meer info)

Hello all. Firefox was running slow so I did the refresh and restore as directed. Now I notice that I have no more bookmarks like I did before. When I follow the instructions from the Troubleshooting Information and find my profile it will not open. When I find the places.sqfile, also will not open. When I find the bookmarks......jsonlz file, I cannot open it. Do I need some kind of extension? Are the bookmarks obviously lost for good? Am I looking in the wrong place? There seems like there should be an easy solution to this however when I root around for answers I just get more lost. I appreciate any help. Thanks! Best, dcb

Gevraagd door Dcbeauvais, 3 jaar geleden

Laatst beantwoord door FredMcD, 3 jaar geleden

  • Gearchiveerd

How to retrieve bookmarks back after refreshing Firefox

Flash player problems on a game I play through Zynga. Even though I have flash player set up and updated, the game continues to say I need flash player. I have tried ev… (meer info)

Flash player problems on a game I play through Zynga. Even though I have flash player set up and updated, the game continues to say I need flash player. I have tried everything and then made the mistake of refreshing Firefox without saving. No warning was given that I would be losing all bookmarks. I even looked in the desktop file titled Old Firefox and nothing for today's refresh was showing. Please advise if there is a way to restore my bookmarks. We are talking about a lot of bookmarks lost!

Gevraagd door audra_richert, 2 jaar geleden

Laatst beantwoord door FredMcD, 2 jaar geleden

  • Gearchiveerd

WHY DID You Say to REFRESH FIREFOX??!! U SCREWED IT UP AND ADDED THINGS I DIDN'T WANT!!!!!!!!!!!

A message showed up when I opened FireFox saying "your Mozzila is running slooow refresh your Mozzilla today. So I did the refresh. I now have lost bookmarks and settings… (meer info)

A message showed up when I opened FireFox saying "your Mozzila is running slooow refresh your Mozzilla today. So I did the refresh. I now have lost bookmarks and settings. Also the sync I did with the program weeks ago no longer works AND WORST OF ALL You Added Add-Ons I DIDN'T Need or Want without even asking. So Now I have to spend a bunch of time getting it set up the way I liked It. Or maybe Not. Is definitely time to find a new BROWSER!

                                                                                         Robert Marrow

Gevraagd door SnappyLip48, 2 jaar geleden

Laatst beantwoord door jscher2000, 2 jaar geleden

  • Gearchiveerd

Does Refresh Firefox cause sync to refresh everywhere else?

I want to refresh my Firefox on my laptop. Since I have sync on for all my devices, if I refresh my firefox on my laptop, will it propagate to my desktop? I want to refre… (meer info)

I want to refresh my Firefox on my laptop. Since I have sync on for all my devices, if I refresh my firefox on my laptop, will it propagate to my desktop? I want to refresh my laptop firefox (aka remove all add-ons) without it being removed on my desktop.

Gevraagd door brianhuang8222, 2 jaar geleden

Laatst beantwoord door the-edmeister, 2 jaar geleden

  • Gearchiveerd

After Microsoft 1803 update, all Firefox data lost, looks like new install. Can adapt without History bookmarks Etc. but need log in's and passwords. Help .....

After Firefox latest update and MS 1803 update to windows 10 both on Sat. 09 06 18, my firefox data has disappeared completely. Looks like a completely new install. Is t… (meer info)

After Firefox latest update and MS 1803 update to windows 10 both on Sat. 09 06 18, my firefox data has disappeared completely. Looks like a completely new install. Is there a way to recover some of it . Log-ins/passwords are the most important and bookmarks would be good, anything else I can adapt.. Would a system restore do any good or is there a simple way to revert to a prevoius version of FF. I stress (simple) as I am a basic user. Any advice would be appreciated. Thanks .....................

Gevraagd door micek, 2 jaar geleden

Laatst beantwoord door FredMcD, 2 jaar geleden

  • Gearchiveerd

Hanging prob: If I refresh, many things are saved, but I don't understand some of the thing that won't be saved, hesitant to refresh eg security certif. etc

Aside from needing more RAM, I see that a first step is to refresh Firefox. I see it saves quite a bit, but I don't know what I'll be losing.......it says I will lose The… (meer info)

Aside from needing more RAM, I see that a first step is to refresh Firefox. I see it saves quite a bit, but I don't know what I'll be losing.......it says I will lose These items and settings will be removed:

   Extensions and themes
   Website permissions
   Modified preferences
   Added search engines
   DOM storage 
   Security certificate and device settings 
   Download actions 
   Toolbar customizations 
   User styles 

I don't know what DOM storage is, and if I don't have a security certificate, is that what allows me to go to sites ? I'm hesitant to refresh 'blindly' and then learn afterwards that some crucial changes were made on the refresh and now I can't visit sites I presently can

Gevraagd door bazbear2, 1 jaar geleden

Laatst beantwoord door FredMcD, 1 jaar geleden

  • Gearchiveerd

Restoring Bookmarks after refreshing Firefox

I had to refresh Firefox because it was getting slow but I am unable to restore my bookmarks. I tried this but it didn't work: 1.Open your profile folder: Click the men… (meer info)

I had to refresh Firefox because it was getting slow but I am unable to restore my bookmarks. I tried this but it didn't work: 1.Open your profile folder: Click the menu button , click Help and select Troubleshooting Information. The Troubleshooting Information tab will open. o Under the Application Basics section, click on Open Folder. Your profile folder will open. Note: If you are unable to open or use Firefox, follow the instructions in Finding your profile without opening Firefox. 2. Click the Firefox menu , then click Exit. 3. Right-click on a file you want to copy and choose Copy. 4. Open the new Firefox profile folder. 5. Right-click inside the profile folder and choose Paste.

Gevraagd door Caden, 1 jaar geleden

Laatst beantwoord door Wesley Branton, 1 jaar geleden

  • Gearchiveerd

Firefox 69.0.1 on my Mac crashed is there a way to recover my bookmarks, firefox is backed up on time machine.

I thought I got firefox open and there was a message, upper right corner, to "refresh" and what I got was a new firefox. is there a way to get my old version restarted? … (meer info)

I thought I got firefox open and there was a message, upper right corner, to "refresh" and what I got was a new firefox. is there a way to get my old version restarted? find the bookmarks stored on my Mac (location), use time machine to re- install my last saved version of firefox?

Gevraagd door ngustavson, 9 maanden geleden

Laatst beantwoord door FredMcD, 9 maanden geleden