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Since upgrading to 29. Firefox snags with a beachball that spends for seconds. How can I prevent the snag?

There were two upgrades very close together. I upgraded and now have 29.0. No matter whether I'm going to an address, typing into a box, or waiting for a website to load,… (meer info)

There were two upgrades very close together. I upgraded and now have 29.0. No matter whether I'm going to an address, typing into a box, or waiting for a website to load, the Mac "beach ball" will spin for a few seconds before loading. I use the default theme. I have minimal - (Xmarks and Trend micro), which weren't a problem before. Is there something I can do besides disabling the add-ons?

Thanks in advance for your help.

Gevraagd door Chideb, 6 jaar geleden

Beantwoord door Moses, 6 jaar geleden

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numbers showing in arabic not english v29 beta 5

when i open view image info, all numbers show in arabic this problem with firefox v29 beta only i tried v28 and works fine http://img809.imageshack.us/img809/4203/s0z1.jp… (meer info)

when i open view image info, all numbers show in arabic this problem with firefox v29 beta only i tried v28 and works fine

http://img809.imageshack.us/img809/4203/s0z1.jpg

Gevraagd door BALTAGY, 6 jaar geleden

Laatst beantwoord door BALTAGY, 6 jaar geleden

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for support.mozilla.org i had signed up with an email account that i no longer use

for support.mozilla.org i had signed up with an email account that i no longer use. i cant remember the password to it and want to change it to my current email, who/how … (meer info)

for support.mozilla.org i had signed up with an email account that i no longer use. i cant remember the password to it and want to change it to my current email, who/how do i contact to ask them to merge this account I just made "Noitidart2" with my old account "Noitidart" but using the email on my "Noitidart2" account?

Gevraagd door Noitidart2, 6 jaar geleden

Laatst beantwoord door guigs, 6 jaar geleden

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HOW TO FIX java.lang.NullPointerException ERROR FOR FIREFOX 29.0

I am continuously getting the following error when I click on a certain field of a particular site. PLEASE ASSIST ME IN FIXING THIS ISSUE STEP BY STEP IF POSSIBLE An Err… (meer info)

I am continuously getting the following error when I click on a certain field of a particular site. PLEASE ASSIST ME IN FIXING THIS ISSUE STEP BY STEP IF POSSIBLE

An Error Occurred: Exception while calling encodeEnd on : {Component-Path : [Class: org.ajax4jsf.framework.ajax.AjaxViewRoot,ViewId: /system/DDPIndex.jsp][Class: javax.faces.component.html.HtmlForm,Id: _idJsp2][Class: javax.faces.component.UINamingContainer,Id: leftmenu][Class: org.apache.myfaces.component.html.ext.HtmlPanelGrid,Id: _idJsp8]}

Caused by: java.lang.NullPointerException - Cannot get value for expression '#{NavigationMenu_backing.panelNavigationItems}'

Gevraagd door manva, 6 jaar geleden

Beantwoord door Madasan, 6 jaar geleden

  • Gearchiveerd

Frequently when trying to open a website Firefox say "the connection was reset" and prohibits the website from opening...

Frequently when trying to open a website Firefox say "the connection was reset" and prohibits the website from opening... Also, this same problem occurs frequently when … (meer info)

Frequently when trying to open a website Firefox say "the connection was reset" and prohibits the website from opening... Also, this same problem occurs frequently when trying to browse different items within a website.

Gevraagd door wferg, 6 jaar geleden

Laatst beantwoord door guigs, 6 jaar geleden

  • Gearchiveerd

I haven't been automatically warned of the new version 29. Why ?

Usually I receive a warning message from Firefix that a new version is available to install. I installed a few weeks ago version 28 and have never been warned that versio… (meer info)

Usually I receive a warning message from Firefix that a new version is available to install. I installed a few weeks ago version 28 and have never been warned that version 29 is available. Why ?

Gevraagd door halt2010, 6 jaar geleden

Laatst beantwoord door halt2010, 6 jaar geleden

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Why do you keep pissing me off with updates that disrupt my browser workspace and hide tools I use while I'm trying to make headway on an important project?

First, everything was moved around. Ok, fine, I'm used to that kind of run around now from Mozilla. But I also have an IP address add-on that takes up a lot of horizonta… (meer info)

First, everything was moved around. Ok, fine, I'm used to that kind of run around now from Mozilla. But I also have an IP address add-on that takes up a lot of horizontal space, and I want it at the bottom of my window, not crowding the top. I have another IP-related add-on which takes up more space, but now I can't even find a way to display it anymore. I'll figure it out eventually, but I use these all the time and it wasn't part of my plan today to figure out where you hid it or spend time setting up yet another add-on that restores the previous firefox version arrangement of things or creates a fake toolbar that mimics the old one. You are disrespecting your customers and wasting my time. You're only popular because people use your browser. Just because it's free doesn't mean you should do whatever you want and expect people to jump. And now you're pushing updates automatically so I can't even defer until I have time to deal with the inevitable post-upgrade difficulty I will have.

Gevraagd door patrick-ucop, 6 jaar geleden

Laatst beantwoord door guigs, 6 jaar geleden

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Hardware acceleration crashes FF29 NVidia 460

FF29, NVidia 335.23 drivers, GTX460, Windows 8.1 Update When hardware acceleration is enabled, FF29 crashes on start up. When Hardware acceleration is disabled, FF29 ope… (meer info)

FF29, NVidia 335.23 drivers, GTX460, Windows 8.1 Update

When hardware acceleration is enabled, FF29 crashes on start up. When Hardware acceleration is disabled, FF29 opens and works, but slowly.

IE11 hardware acceleration is enabled, with no problems.

Can you please provide a fix for this soon? Disabling hardware acceleration is not an elegant solution to the problem.

Thanks, Steve

Gevraagd door SteveMilward, 6 jaar geleden

Laatst beantwoord door guigs, 6 jaar geleden

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Why does Firefox 29.x crashes every time I click a download file link?

Immediately after automatically updated to Firefox 29.0 every single time I click a link to download any file, Firefox crashes. It also crashes when using cPanel (cPanel … (meer info)

Immediately after automatically updated to Firefox 29.0 every single time I click a link to download any file, Firefox crashes. It also crashes when using cPanel (cPanel sometimes opens windows in a frame, or at least that's how in appears). Please see the most recent crash report below:

bp-72a0abfb-2dfb-419d-85e8-c260c2140508
bp-116890c7-2849-4ffd-aa1c-629562140508

I tried the following, which did not help:

  • Reset the profile
  • Turn off hardware acceleration
  • Remove and download list (downloads sqlite)

I sure would appreciate any help.

Thank you!

Gevraagd door cob5, 6 jaar geleden

Beantwoord door cob5, 6 jaar geleden

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Firefox crashes literally all the time. Why?

Firefox (Version 29.0) keeps crashing on me several times per day. I have done the following to try and fix it but it still crashes. I was better off on the Aurora it see… (meer info)

Firefox (Version 29.0) keeps crashing on me several times per day. I have done the following to try and fix it but it still crashes. I was better off on the Aurora it seems.

Add-Ons: I tried disabling them but Firefox still crashed. I only have 2 extensions installed.

Plugins: I have checked all my plugins and it says that Adobe Acrobat (Adobe PDF Plug-In For Firefox and Netscape 10.1.9) is vulnerable but when I go to update it, Adobe tells me that I already have the latest update installed. The same thing for Java Deployment Toolkit 7.0.550.14 & Java(TM) Platform SE 7 U55. I go to update them and Java tells me I am already up to date.

Reinstall & Safe Mode: I have completely uninstalled then re-installed Firefox along with trying Firefox in Safe Mode. It still crashes.

Crash Reports:

  • bp-aa93bed4-37c8-425e-a9ba-4b9242140507
  • bp-3a2d79c7-a613-419f-aa12-c6c9d2140507
  • bp-abe6f72c-eb62-4547-863b-3ab0d2140507
  • bp-6fc2234f-8bae-4848-857f-811442140505

Aaaaaaaaaaaaaaaaaaanyone have any idea why this keeps happening?

Gevraagd door HamlinRacing, 6 jaar geleden

Laatst beantwoord door HamlinRacing, 6 jaar geleden

  • Gearchiveerd

What was the dev team thinking with Firefox v29?

So I was just auto-upgraded to firefox 29, and I need to know: What exactly was the dev team thinking when they designed it? Title bar disabled by default? Total removal … (meer info)

So I was just auto-upgraded to firefox 29, and I need to know: What exactly was the dev team thinking when they designed it? Title bar disabled by default? Total removal of the add-on bar? Tabs forcibly on top? Seriously, stop trying to be chrome. Chrome is aesthetically and functionally terrible, why do you keep trying to emulate them? I can't speak for the community, but for myself and for people I know, one of the main reasons we use firefox is because we strongly dislike chromes layout. For the time being, I've downgraded to v28, and disabled auto-updates.

Gevraagd door Baby_blue, 6 jaar geleden

Laatst beantwoord door Baby_blue, 6 jaar geleden

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FF crashes repeatedly. Have started in safe mode. What's the next step?

FF is tring to restore session when starting. There is usually not enough time to do anything before it crashes again. If I'm given a few seconds extra I might be able to… (meer info)

FF is tring to restore session when starting. There is usually not enough time to do anything before it crashes again.

If I'm given a few seconds extra I might be able to load another page but it will then crash just the same.

I have succesfully opened FF in safe mode (I'm writing this from safe mode) but I don't know what the next step should be.

In my case I suspect two possible culprits:

1. FF OWN RESTORE SESSION. "Show my windows and tabs from last time". This have been put in the "Show my homepage" option by Safe Mode I assume, and I will let it stay there.

2. TAB MIX PLUS. I'm planning to delete this add-on as it has it's own restore manager that might have some broken start-up file or something.

What I want to know is this: After deleting TAB MIX PLUS should I close FF and restart it? And should I restart in safe mode again or a normal start?

I have a couple of other profiles that seems to work OK so I'm pretty sure this is the problem and nothing else outside the FF domain.

Gevraagd door ArneStockholm, 6 jaar geleden

Laatst beantwoord door ArneStockholm, 6 jaar geleden

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FF29.0 crashes when loading with tab groups, loads fine without tab groups. WHY?

I have about 16-18 tab groups (at least I did in FF28.0). When updating to FF29.0, FF crashed EVERY time when trying to load. I finally did a fresh reinstall of FF29.0. A… (meer info)

I have about 16-18 tab groups (at least I did in FF28.0). When updating to FF29.0, FF crashed EVERY time when trying to load. I finally did a fresh reinstall of FF29.0. After reinstalling my 18 add-ons, I ran Session Manager and loaded a session from before I had updated to 29.0. It had all my tab groups! WOW, it loaded. Well, it loaded ONCE. It never loaded again. Crashes every time. I have saved sessionstore.bak and sessonstore.js at various times. I copied one from before the crashes and FF29.0 works just fine. It just won't work with all/any of my tab groups. Crashes every time while loading. If it won't work with my saved tab groups, I will be forced to go back to FF28.0. That would not be progress.

Gevraagd door fizicsfred, 6 jaar geleden

Beantwoord door fizicsfred, 6 jaar geleden

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How do I go back to firefox not looking like a web designer's first attempt at web 2.0, seriously this looks awful, please fire whoever did this.

Ugh. Even after using the theme restorer add-on, it's still not the same. What have you done, why have you done it? What did making these changes accomplish, honestly? S… (meer info)

Ugh. Even after using the theme restorer add-on, it's still not the same. What have you done, why have you done it?

What did making these changes accomplish, honestly? Stylized tabs? No option to turn them off without installing a theme? Why did you mess with the options? The fact that a theme exists just to revert your awful changes means that I'm not the only one that finds having all their settings and layout choices messed with upsetting.

Why mess with the design at all, without asking users to approve it? If you make the browser faster, great, fine. Why does the shape and placement of my tab bar have anything to do with that?

Seriously, who looked at the new design and thought "Yep! That's what we want! Approve it!"? How did multiple people approve this terrible crap?

Gevraagd door marasamune, 6 jaar geleden

Laatst beantwoord door user1068417, 6 jaar geleden

  • Gearchiveerd

If I disable my master password and enable sync of my passwords, how are they encrypted? What is my encryption key?

In the new sync feature I can select passwords to be synced but then I need to disable my master password. How exactly are my passwords stored and encrypted when I sync … (meer info)

In the new sync feature I can select passwords to be synced but then I need to disable my master password.

How exactly are my passwords stored and encrypted when I sync them? I want to be in control of the encryption key that encrypts my passwords. I don't feel that the security solution for storing my passwords in the sync solution has been adequately explained to me.

I'm considering getting lastpass instead.

Regards, Daniel Hegner

Gevraagd door da9l, 6 jaar geleden

Laatst beantwoord door cor-el, 6 jaar geleden

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The I-do-not-like-Firefox-29-layout topic

(For Forum Moderators: Please read /forums/forum-moderators/710264?last=59300) Moderators, please read first before closing/removing this topic right away? To those want… (meer info)

(For Forum Moderators: Please read /forums/forum-moderators/710264?last=59300)


Moderators, please read first before closing/removing this topic right away?
To those wanting to react here on this topic: please, also read ;)
Since my original posting https://support.mozilla.org/en-US/questions/997009 was closed because one of the moderators felt it was going off-topic (although it was red a lot and had 131 "have-this-problem" in just a few days), here a kind of re-opening but on-topic.
Why? Because I feel we have the right to express our feelings on this major change. And publicly there is actually only this forum where that can be done on the Mozilla.org domain.
Sure, the change is there and we have to live with it (if we choose to). But that doesn't mean we can not have our voice here because after many, many years of supporting FF with our use, we suddenly are facing a layout we were always running away from.
So yes, that can cause ranting and so on (within the forum rules of course) because people feel strongly about there beloved browser.
(edit rules link note the whole topic is ordinarily outside the scope of the forum ... Posts in the Mozilla support forum must be either questions about the use of Firefox, ... Users who post about things other than Mozilla support will be directed to an alternative discussion place .... . ~J99)

Plus this way you can centralize all the negatives here instead of a lot of separate postings about the same subject ;)
To the people reacting here in this topic: there is only 1 real way to let Mozilla itself know how you feel on the new lay out and that is not through this forum. The way is to go to https://input.mozilla.org/feedback/ and let it know there.
edit You need to use a supported Firefox to post Feedback so that will soon not be possible from Fx28 2nd edit. I was wrong feedback works with any version of Fiefpx now~J99

And I think when that is done in normal words (so no f*ck you rants and so on) and suggestions, then maybe, just maybe, it has some effect.
Also, there is an Mozilla support page with info on how to get the "old look" back, see How to make the new Firefox look like the old FirefoxBut it will only partly restore the old look, certain FF29 things can not be changed.

And yes, I myself am back to Firefox 28 which is not supported or suggested by Mozilla because it has things (bugs and security) that are not fixed in it. (Edit Please use Official downloads if you must downgrade links in Install an older version of Firefox and the growing list of exploits you will open yourself up to is listed here: https://www.mozilla.org/security/known-vulnerabilities/firefox.html ~J99)

I am not suggesting or advertising to others to do the same. It is a risk I am willing to take and only say it is an option.
edit My reason to go back to FF 28 is because that version still has the intuitive feel and look Firefox one was praised for. With a logical lay out and a good way to simply customize it (also in about:config).
For those who say/think "Come one man, stop whining! Grow up and just accept that Firefox has to go with its time!", to them I say: nope ;)

First edit Modified May 10, 2014 7:54:58 PM BST by John99
2nd: re feedback

Gevraagd door meegja, 6 jaar geleden

Beantwoord door meegja, 6 jaar geleden