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  • Gearchiveerd

Why does Firefox trash my profile at least twice a year - it is infuriating!

Firefox frequently trashes my profile - at least two or three times a year - leaving me with no book marks, no remembered logins / passwords. It is infuriating. Every tim… (meer info)

Firefox frequently trashes my profile - at least two or three times a year - leaving me with no book marks, no remembered logins / passwords. It is infuriating. Every time this happens I have to relearn how to recover. I don't know the "right way" to recover, so I delete everything in the current profile and then one by one I copy each of the old profiles into the current one until I find one that has my information - usually the largest of the recent profiles. Fortunately this time I remembered what to do and it only took me 30 minutes to recover, but in the past I have spent hours searching the Internet and my computer - there are at least two places where this info can be found - in %APPDATA%\Mozilla\Firefox\Profiles\ and on my desktop in a folder called "Old Firefox Data". It really ticks me off and wastes my time.

Gevraagd door robertgreenhouse, 2 jaar geleden

Laatst beantwoord door FredMcD, 2 jaar geleden

  • Gearchiveerd

Why can't I get Waterfox to remember logins and passwords without "Synching"

I use Waterfox, specifically for an online game I play. I use it for the 64 bit capacity. Until a couple updates ago, it saved my logins and passwords fine, but after a… (meer info)

I use Waterfox, specifically for an online game I play. I use it for the 64 bit capacity. Until a couple updates ago, it saved my logins and passwords fine, but after a recent update...I am currently using 46.0.1, the more recent ones create flash issues and won't work, it will save the logins and passwords for as long as the computer remains running, but then loses them. I can set up sync, even though I don't use waterfox on any other device, and have no reason to, but then it won't keep me logged in to synch, and I have to relogin to "sync", get an email confirmation, and reply before I can proceed. This is my own desktop, in my own home, where I am the only resident. Additionally, these are game logins, that are useless to anyone. Why can't I save my logins and passwords without going through the hassle of syncing...and why won't that remember and remain logged in on my device? This is frustrating, is there an answer out there, where some setting can be changed to allow this?

Gevraagd door bhowie, 2 jaar geleden

Laatst beantwoord door FredMcD, 2 jaar geleden

  • Gearchiveerd

Upgraded to Firefox 58 and lost passwords

Good evening all Just upgraded to Firefox 58 on a Mac and no longer have any saved passwords. Managed to import bookmarks from old version but can't find how to import pa… (meer info)

Good evening all Just upgraded to Firefox 58 on a Mac and no longer have any saved passwords. Managed to import bookmarks from old version but can't find how to import passwords. Thanks in advance

Gevraagd door ComputerLuddite, 2 jaar geleden

Laatst beantwoord door FredMcD, 2 jaar geleden

  • Gearchiveerd

Upgraded, lost ALL bookmarks.

The upgrade wiped out everything. In searching for bookmarks to restore, I find I have several profiles. I want to RESTORE the BMs from ALL of these profiles. I unders… (meer info)

The upgrade wiped out everything. In searching for bookmarks to restore, I find I have several profiles. I want to RESTORE the BMs from ALL of these profiles. I understand that each "restore" replaces all bookmarks, so how does one CONSOLIDATE all of these profiles' bookmarks into one place?

I'm badly confused and extremely panicky about doing something that will actually wipe out the bookmarks backup!!

Gevraagd door archetypia, 2 jaar geleden

Laatst beantwoord door FredMcD, 2 jaar geleden

  • Gearchiveerd

Why does Firefox delete my passwords?

So far this year, Firefox has deleted all my saved passwords 3 times. I use Windows 8.1, have checked the settings in the password manager. I am using the same computer, … (meer info)

So far this year, Firefox has deleted all my saved passwords 3 times. I use Windows 8.1, have checked the settings in the password manager. I am using the same computer, same version of Windows that I have used for years. I don't know how to restore them other than typing them all in again as I use the sites. How can I prevent this? If there is no way to avoid this (it seems to happen when there has been an update) is there a way to restore them? I have basic computer skills, nothing advanced. Thanks.

Gevraagd door Heidi70, 2 jaar geleden

Laatst beantwoord door cor-el, 2 jaar geleden

  • Gearchiveerd

New bookmarks not saved, all history lost

This morning I created some new bookmarks, then quit Firefox. No apparent problems during that session or when quitting. But when relaunching, the new bookmarks are gone … (meer info)

This morning I created some new bookmarks, then quit Firefox. No apparent problems during that session or when quitting. But when relaunching, the new bookmarks are gone and all my history is gone. There is a places.sqlite.corrupt file in the profile folder, which I deleted. All seems to be working fine but I can't restore the lost history. Suggestions?

Firefox 58.0.2. on macOS 10.12.6

Gevraagd door dhnyny, 2 jaar geleden

Laatst beantwoord door cor-el, 2 jaar geleden

  • Gearchiveerd

New version is BAD!!!

Hi! My account - elzas07@ya.ru I have many years of syncing bookmarks, settings and passwords, but 2 months ago, when I installed a new version of Firefox on Windows Pro … (meer info)

Hi! My account - elzas07@ya.ru I have many years of syncing bookmarks, settings and passwords, but 2 months ago, when I installed a new version of Firefox on Windows Pro 10, I can't do that. The instructions on your website do not help me. I go to my account in the browser, sync, but the bookmarks are empty!!!! I want my passwords, bookmarks and settings! Bad browser!

Gevraagd door elzas07, 2 jaar geleden

Laatst beantwoord door FredMcD, 2 jaar geleden

  • Gearchiveerd

Hello, I wiped my computer in November and my bookmarks have disappeared. I followed recovery advice in forums but the tabs that open are empty

Hello, I wiped my laptop in November because I had a virus and my Firefox bookmarks have disappeared. I have followed the recovery advice given in Forums and have found … (meer info)

Hello,

I wiped my laptop in November because I had a virus and my Firefox bookmarks have disappeared. I have followed the recovery advice given in Forums and have found lots of Firefox folders in my computer, including JSON files, but when they open in Firefox the tabs are empty. I had wiped my laptop two months before, in September, and my bookmarks were all there when I reset the system so I'm upset that this has happened. I've changed laptops in the past and wiped the system and this is the first time I have ever lost my bookmarks.

I'm really hoping someone can help me recover them.

Please note I am not a technical person so please make the advice as easy as possible for me to understand.

Thank you.

Gevraagd door Paula-MS, 2 jaar geleden

Laatst beantwoord door WestEnd, 2 jaar geleden

  • Gearchiveerd

I cant see my saved passwords

I know that my saved passwords are still available - because when I go onto sites I always use, on this browser, it logs me in. However if I go to Options>Privacy &… (meer info)

I know that my saved passwords are still available - because when I go onto sites I always use, on this browser, it logs me in.

However if I go to Options>Privacy & Security> Saved logins it only shows the "firefox account credentials" (which I had never noticed before) and 1 password I updated today

Gevraagd door PeteWein, 2 jaar geleden

Laatst beantwoord door FredMcD, 2 jaar geleden

  • Gearchiveerd

Bookmarks Problem

Hello Mozilla Community My problem is really serious because I have a lot of things on this bookmarks So I got a new hard drive because the old one burned and I couldn't … (meer info)

Hello Mozilla Community

My problem is really serious because I have a lot of things on this bookmarks So I got a new hard drive because the old one burned and I couldn't retrieve anything from it after that I installed and opened my account (sign in to sync) on the new Firefox but the bookmarks didn't sync after I sign in and I don't have any HTML backup because I thought It is a sync service my bookmarks should be on this account So I want a way to retrieve them whatever it takes

thanks in advance

Gevraagd door Painxsama, 2 jaar geleden

Laatst beantwoord door Shadow110, 2 jaar geleden

  • Gearchiveerd

Firefox 59.0.1 (non-user) reset and all data appears lost (Firefox can't find backups)

All settings, history, tabs, add-ons, etc. are default as if a new install. The upgrade history of Firefox remains. Latest: 3 of 4 files in default profile folder ysb3r7f… (meer info)

All settings, history, tabs, add-ons, etc. are default as if a new install. The upgrade history of Firefox remains. Latest: 3 of 4 files in default profile folder ysb3r7f8.default > sessionstore-backups > previous.jsonlz4, recovery.baklz4 & upgrade.jsonlz4-20180315233128 (written in Chinese text with some scattered blue & red characters). A similarly named and sized file, recovery.jsonlz4, is in English. (viewed contents with Notepad)

How to restore Firefox with 1of 2 found older backup folders and their contained files? Profile & Backup files Large 35 KB Chinese crashes/store.json.mozlz4 file: 潭䱺㑺0繟ヿ≻≶ㄺ∬牣獡敨≳笺ㄢ摡㡤攴ⴵ㌹慦㐭㡦ⵡ㤹㌷㌭昰㤹摤慣㔵... d6elgczp.default-1511941882523/sessionstore-backups/ previous.jsonlz4 03/19/2018 11:34 PM recovery.baklz4 03/20/2018 7:36 PM recovery.jsonlz4 03/20/2018 7:36 PM upgrade.jsonlz4-20180206200532 2/7/2018 9:31 PM upgrade.jsonlz4-20180310025718 3/13/2018 9:50 PM upgrade.jsonlz4-20180315233128 3/16/2018 3:38 PM

Small 1 KB English crashes/store.json.mozlz4 file: mozLz40 8 ô{"v":1,"crashes":{},"countsByDay ðrruptDate":null} 6j0bu831.default/sessionstore-backups/ previous.js 10/5/2017 8:07 PM previous.jsonlz4 11/27/2017 7:40 PM recovery.baklz4 11/28/2017 3:47 PM recovery.jsonlz4 11/28/2017 3:47 PM upgrade.js-20150122214805 10/5/2017 8:07 PM upgrade.jsonlz4-20170926190823 10/5/2017 9:50 PM upgrade.jsonlz4-20171024165158 10/26/2017 1:15 PM upgrade.jsonlz4-20171112125346 11/17/2017 8:58 PM

Gevraagd door Dusty_Trigger, 2 jaar geleden

Laatst beantwoord door FredMcD, 2 jaar geleden

  • Gearchiveerd

saved logins disappeared

I cannot find an old Firefox folder. I have looked in profile and found 2 logins.json files, dated 21.03 & 09.03, the earlier says corrupt, have copied both together … (meer info)

I cannot find an old Firefox folder. I have looked in profile and found 2 logins.json files, dated 21.03 & 09.03, the earlier says corrupt, have copied both together with the sqlite file. How do I open these files to check them ? Tried Firefox in Safe Mode, still no logins. Help would be appreciated, thank you

Gevraagd door millos, 2 jaar geleden

Laatst beantwoord door FredMcD, 2 jaar geleden

  • Gearchiveerd

lost password no new passwords

since after Firefox 59. All my existing passwords have gone awol (settings passwords blank) and no new passwords are being prompted to be added even if I enter them in we… (meer info)

since after Firefox 59. All my existing passwords have gone awol (settings passwords blank) and no new passwords are being prompted to be added even if I enter them in websites. (also wierdly since 59.01 it keeps a restart message in the help even though i have updated

Gevraagd door Garlic, 2 jaar geleden

Laatst beantwoord door FredMcD, 2 jaar geleden

  • Gearchiveerd

I have just upgraded to Firefox 52.7.3 64 bit and all my bookmarks and history have disappeared!

The upgrade was from the previous 64 bit version. Also, have tried to the restore option but always get the message "Unable to process backup file" - extremely frustratin… (meer info)

The upgrade was from the previous 64 bit version. Also, have tried to the restore option but always get the message "Unable to process backup file" - extremely frustrating.

Gevraagd door HenryGasko, 2 jaar geleden

Laatst beantwoord door Shadow110, 2 jaar geleden

  • Gearchiveerd

Firefox won't save history longer than a few days

My Firefox only saves the history for a few days and I don't know why. That are about 300 sites. Probably the longest it saves are the last 7 days. When I go to about:con… (meer info)

My Firefox only saves the history for a few days and I don't know why. That are about 300 sites. Probably the longest it saves are the last 7 days. When I go to about:config and type "places.history.expiration.transient_current_max_pages" it gives me a value about 60000. So why won't Firefox save up to 60000 sites of history then? I am currently on Firefox ESR.

Thanks for any help.

Gevraagd door Berni_11, 2 jaar geleden

Laatst beantwoord door FredMcD, 2 jaar geleden