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  • Gearchiveerd

Wrong age on form

I made a mistake with my age on new account form & now cannot create an account. I appear to be locked out even after Uninstalling Firefox & re-installing. … (meer info)

I made a mistake with my age on new account form & now cannot create an account. I appear to be locked out even after Uninstalling Firefox & re-installing.

Gevraagd door ron_c1, 2 jaar geleden

Laatst beantwoord door philipp, 2 jaar geleden

  • Opgelost
  • Gearchiveerd

Is This Part of FireFox Off Limits?

Today, I somewhat accidentally accessed a part of FireFox that I suspect is off limits to non-members. STEPS I pressed and held cmd-option keys then hit the i key. … (meer info)

Today, I somewhat accidentally accessed a part of FireFox that I suspect is off limits to non-members.

STEPS

  1. I pressed and held cmd-option keys then hit the i key.
  2. Tapped the Network tab
  3. Refreshed the page
  4. These messages came up. I am not sure, but I suspect these links are off limits to non-members (to see the image I made , you have to click the link).

https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2020-06-27-12-42-27-182be0.png


5. clicked the link indicated which exposed the following restricted information. I suspect it is some form of computer code.

https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2020-06-27-12-44-37-c81e72.png

6. When this material appeared, I immediately unplugged my computer, to avoid detection by the authorities.

I repeated the steps, but took a few seconds to capture screen images so I could post them here.

I understand security practices might dictate that you share no knowledge on this topic, but if you can safely and legally explain in terms my child would understand, what I found hiding on my computer, I would be much obliged.

Gevraagd door Carla Rogers, 2 jaar geleden

Beantwoord door jscher2000 - Support Volunteer, 2 jaar geleden

  • Gearchiveerd

Account Password Reset - email not rendering

Hi. I have bought a new laptop and have installed the Firefox browser but have forgotton my Firefox password. The password reset email from Firefox does not render as H… (meer info)

Hi.

I have bought a new laptop and have installed the Firefox browser but have forgotton my Firefox password. The password reset email from Firefox does not render as HTML; the email just presents as plain text. So, I cannot see the password reset link.

I saw a 'hack' that suggested copying and pasting the email text into Notepad and save as a *.eml file but Notepad doesn't have the *.eml option. I'm on Windows 10.

Any ideas how to resolve this issue.

Many thanks.

Gevraagd door fencote, 2 jaar geleden

Laatst beantwoord door Wesley Branton, 2 jaar geleden

  • Gearchiveerd

I DO NOT LIVE IN USA !!

For weeks now I have had repeated problems in signing in to Gmail and Firefox Browser. I am continually being asked to identify myself and to change passwords etc. At th… (meer info)

For weeks now I have had repeated problems in signing in to Gmail and Firefox Browser. I am continually being asked to identify myself and to change passwords etc. At the root of the problem appears to be thzt Google or Firefox has decided that I live in USA. I have never even visited USA. I have lived in FRANCE some 25 years. But, someone has decided otherwise and I suspect it is someone with a VPN who keeps changing his address. There is possibly a fault with the latest version of Google which over-writes the French telephone dial code (0033) with a code from USA. My IP address is also changed to a US number. The last time I did a trace I arrived at gchao.com in Florence , Colorado. (23.249.172.213).

I have tried three times to bring this problem to Google but I never receive an answer.

I have three levels of anti-malware in use. The problem appears to principally relate to an HP portable running Windows 10. VIZ ---

Firefox on Windows 10 United States (estimated) IP address: 104.243.212.135 09:16:46 (CDT) Sunday, 28 Jun 2020

I cannot spend the rest of my life changing passwords. Can you plrease help me.


[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

Gevraagd door poplars07, 1 jaar geleden

Laatst beantwoord door FredMcD, 1 jaar geleden

  • Gearchiveerd

Privat bleiben

Ich bin ganz schön erschrocken, wie ich ausspioniert werden könnte, oder getrackt oder wie auch immer. Gibt es eine Generaleinstellung in Ff um dies zu unterbinden? Diese… (meer info)

Ich bin ganz schön erschrocken, wie ich ausspioniert werden könnte, oder getrackt oder wie auch immer. Gibt es eine Generaleinstellung in Ff um dies zu unterbinden? Diese Frage kommt von Peter

Gevraagd door expert.info, 1 jaar geleden

Laatst beantwoord door McCoy, 1 jaar geleden

  • Gearchiveerd

Logins and Passwords not filling in

I have saved many logins and passwords in the password manager. When I open a page which needs these details, they never auto fill. I have checked that all necessary opti… (meer info)

I have saved many logins and passwords in the password manager. When I open a page which needs these details, they never auto fill. I have checked that all necessary options are checked. I'm baffled as to what I should try next.

Thanks for any help you can offer.

Steve Andrews

Gevraagd door sandrews9009, 1 jaar geleden

Laatst beantwoord door cor-el, 1 jaar geleden

  • Gearchiveerd

changing primary email for firefox account

I have a windows 7 vista and when I set up my account for fire fox I had an AOL email account I deleted AOL and no longer use, so in wanting to change my primary email … (meer info)

I have a windows 7 vista and when I set up my account for fire fox I had an AOL email account I deleted AOL and no longer use, so in wanting to change my primary email for my profile it will not apply. Says in instructions there is a (primary change button) for this function but there is not.

Gevraagd door dlynn7363, 1 jaar geleden

Laatst beantwoord door cor-el, 1 jaar geleden

  • Gearchiveerd

Unknown user on my history

Hi bit of a weird one. I keep finding a history of hard core porn on my desk top which only uses firefox. The first time i discovered it we checked my wifes phone which r… (meer info)

Hi bit of a weird one.

I keep finding a history of hard core porn on my desk top which only uses firefox. The first time i discovered it we checked my wifes phone which runs safari and there was a history of it which seemed to correlate but I then today I wanted to pick up on some work from yesterday and this morning there were several sites in the history. My kids are 10 and 8 and I was worried they had got into something by accident and with lockdown theyve had much more internet usage. My internet is password protected, it feeds a desktop, tv laptop and iphones. Todays hits were only on desktop which only uses firefox and no one could have used it.Any ideas as to what might be going on, unfortunately the history doesn't give a time which would help narrow it down.

Gevraagd door tommcfarling, 1 jaar geleden

Laatst beantwoord door the-edmeister, 1 jaar geleden

  • Opgelost
  • Gearchiveerd

Password not saved for local network log-on

I'm using Firefox 77.0.1 In earlier versions of Firefox, the password needed for a local log-on to an ip address was auto filled. Unfortunately with the latest version it… (meer info)

I'm using Firefox 77.0.1

In earlier versions of Firefox, the password needed for a local log-on to an ip address was auto filled. Unfortunately with the latest version it needs me to manually enter the user name and password every time.

I've tried editing the Firefox about:config where a previous suggestion was to change the "signon.autofillForms.http" to "True", the local web address in question is http://172.20.10.9 and may therefore be regarded as insecure.

Microsoft Edge has no issue with saving and using the user name and password.

Thanks

Gevraagd door dave.g4aon, 1 jaar geleden

Beantwoord door cor-el, 1 jaar geleden

  • Gearchiveerd

Firefox password manager

I would like to disable Firefox Lockwise and revert to the original password manager. Previous posts suggested using about:config to edit the signon.management.overideURI… (meer info)

I would like to disable Firefox Lockwise and revert to the original password manager. Previous posts suggested using about:config to edit the signon.management.overideURI. However, this line does not exist in my config. I am using Firefox version 77. If I cannot get back to the original password manager I am sorely tempted to remove Firefox 77 and install an older version!

Gevraagd door dr.charles.merry, 1 jaar geleden

Laatst beantwoord door FredMcD, 1 jaar geleden

  • Gearchiveerd

How to disable political propaganda from Mozilla

When you open a new tab a "snippet" is shown at the bottom of the page. According to the preferences this is for "Updates from Mozilla and Firefox". Now I'm starting to s… (meer info)

When you open a new tab a "snippet" is shown at the bottom of the page. According to the preferences this is for "Updates from Mozilla and Firefox".

Now I'm starting to see messages about how I can fight racism and how I should be proud of who I am.

Is there a way to limit the messages to things that are actually related to Firefox? I want to see important technical updates. I see enough political statements everywhere else.

Gevraagd door argh1, 1 jaar geleden

Laatst beantwoord door cor-el, 1 jaar geleden

  • Gearchiveerd

Firefox Master Passwort und gespeicherte Passwörter werden gelöscht

Seit einem der neuen Updates sind meine Passwörter nicht mehr gespeichert. Ich habe daher mein Profil neu gemacht und wie vorgeschlagen ein Master Passwort vergeben. Dara… (meer info)

Seit einem der neuen Updates sind meine Passwörter nicht mehr gespeichert. Ich habe daher mein Profil neu gemacht und wie vorgeschlagen ein Master Passwort vergeben. Daraufhin wurden die Passwörter wieder gespeichert.

Allerdings hielt dies keine 3 Tage. Heute war schon wieder alles weg.Woran kann das liegen und wie kann man das wieder beheben?

Gevraagd door nancyheinicke, 1 jaar geleden

Laatst beantwoord door cor-el, 1 jaar geleden

  • Opgelost
  • Gearchiveerd

How do I turn 'pop-up blocked' message on again?

So, I want to turn the message that tells you when a pop-up(s) has been blocked as is shown here: https://support.mozilla.org/en-US/kb/pop-blocker-settings-exceptions-tro… (meer info)

So, I want to turn the message that tells you when a pop-up(s) has been blocked as is shown here: https://support.mozilla.org/en-US/kb/pop-blocker-settings-exceptions-troubleshooting Unintentionally, I clicked on 'don't show this message anymore'. How to turn this on again? Thank you.

Gevraagd door Juanchi-09, 1 jaar geleden

Beantwoord door cor-el, 1 jaar geleden

  • Opgelost
  • Gearchiveerd

MFA on Mobile number

Hello team, I wanted to setup my firefox account for multi factor authentication via sms on my mobile number. I don't want app authenticator, as it's not working, and not… (meer info)

Hello team, I wanted to setup my firefox account for multi factor authentication via sms on my mobile number. I don't want app authenticator, as it's not working, and not that efficient. how can I do that?

Thanks, Gaurav

Gevraagd door gaurav.sharma1274, 2 jaar geleden

Beantwoord door Wesley Branton, 1 jaar geleden

  • Gearchiveerd

Certificate handling in Firefox 78.0.

Hi, could anyone tell me the difference between the policy settings Import Enterprise Roots and new for Firefox 78.0 : security.osclientcerts.autoload. Thanks Juergen … (meer info)

Hi,

could anyone tell me the difference between the policy settings Import Enterprise Roots and new for Firefox 78.0 : security.osclientcerts.autoload. Thanks Juergen

Gevraagd door Juergen.schroth, 1 jaar geleden

Laatst beantwoord door jscher2000 - Support Volunteer, 1 jaar geleden

  • Gearchiveerd

Unable to Clear Cookies and Site Data and unable to uncheck Delete cookies and site data when Firefox is closed.

I have tried to Clear Cookies and Site Data repeatedly in Standard, Strict and Custom modes with no success and repeated that test when trying to uncheck Delete cookies a… (meer info)

I have tried to Clear Cookies and Site Data repeatedly in Standard, Strict and Custom modes with no success and repeated that test when trying to uncheck Delete cookies and site data when Firefox is closed. Incidentally this problem began occurring when Firefox offered me the opportunity to use DNS Over HTTPS. I Like using DNS over HTTPS although it may very well be that hackers and info miners (Phishing) do Not like this new firefox setting and have adjusted their cookies into Permanent SOLs. Google hires hackers for many things. How can you help me you ask? Please repair the problem.

Gevraagd door f3iu6pifo, 1 jaar geleden

Laatst beantwoord door cor-el, 1 jaar geleden