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HELP!!! Firefox is has overridden ALL of my pdf files.

HELP!!! The thousands of pdf files on my computer and two external hard drives are now Firefox html files. I did NOT do anything do cause this problem. Also, when I tr… (meer info)

HELP!!! The thousands of pdf files on my computer and two external hard drives are now Firefox html files. I did NOT do anything do cause this problem. Also, when I try to save MS Word files as pdf files, they are saved as Firefox html files. Yes, I've double-checked the options setting and it says pdf files. HOW CAN I FIX THIS???

Gevraagd door jmcohen, 2 jaar geleden

Beantwoord door jmcohen, 2 jaar geleden

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Unable to access router or NAS

I have a Dell Lattitude E5570 running Windows 64 Professional. I use Firefox to connect to the web. Recently I had fibre broadband fitted to the house by BT and with it a… (meer info)

I have a Dell Lattitude E5570 running Windows 64 Professional. I use Firefox to connect to the web. Recently I had fibre broadband fitted to the house by BT and with it a BT Smart Hub 2.

On initial setup everything was fine, my QNAP NAS was picked up and I could access it and I could access the BT Hub. However, after only a couple of days I can no longer access the BT Hub using the IP address or my NAS. Firefox simply says 'Unable to connect to server' whenever I put in the IP address. For the NAS I get a message saying 'cannot connect to device, check that the device and your computer are on the same subnet'.

My iPhone however, which is also connected to the internet via my BT hub can access both my NAS and BT Smart Hub 2 .

Strange thing is Firefox would never connect to my Asus router before either. I've even tried connecting my computer directly to both the BT router and the NAS with an ethernet cable but still no joy.

I have checked my windows firewall and Firefox is on there as an allowed app. I have no trouble connecting to any other website via Firefox just my BT router and my NAS. I have removed Firefox and re-installed it as advised but still no joy.

When accessing the NAS via my iPhone on the BT app it says the NAS is connected to my wi-fi as are my Hive, Sonos, Amazon Firestick and laptop.

I have no idea what the 'subnet' message means not knowing what that is or where to look to see if this is the issue. Oh, and I have tried accessing the BT Hub and the NAS using Chrome, Microsoft Edge and Internet Explorer but to no avail.

Any help would be appreciated.

Thanks

Paul.

Gevraagd door Pompeyexile, 2 jaar geleden

Laatst beantwoord door jscher2000 - Support Volunteer, 2 jaar geleden

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Use system viewer for downloaded PDFs, use Firefox's built-in viewer for all others

Firefox version: 78.0.1 Firefox recently changed the behaviour when clicking on downloaded PDFs in the Firefox Downloads panel. While all other downloaded files are opene… (meer info)

Firefox version: 78.0.1

Firefox recently changed the behaviour when clicking on downloaded PDFs in the Firefox Downloads panel. While all other downloaded files are opened with the system default program when clicking on them, PDFs are opened with the built-in Firefox viewer.

This is counter intuitive. If Firefox is the system default PDF viewer, this separate treatment of PDFs is not necessary (the system default redirects back to Firefox). If Firefox is not the system default PDF viewer, users need to take extra steps to open a PDF in the system viewer (open the folder, click on the file; also documented [https://support.mozilla.org/en-US/kb/view-pdf-files-firefox-or-choose-ano...]). Therefore, this change creates no benefit for those who use Firefox as the system default PDF viewer, while reducing usability for those who use a different system PDF viewer (e.g., Acrobat).

Example use case:

  • Browse to a PDF URL: use the Firefox built-in viewer, because it is fast and convenient. A more sophisticated viewer is not necessary because the document is only viewed, not edited.
  • Download a PDF: use the system default viewer (e.g., Acrobat), for example for annotation.

It seems clear that this change has reduced usability for no functional improvement, while the common combined use case of Firefox for PDF URLs and professional readers (e.g., Acrobat) for downloaded PDFs has become more difficult.

Gevraagd door pcornelius, 2 jaar geleden

Beantwoord door jscher2000 - Support Volunteer, 2 jaar geleden

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How to disable opening new window

Hi, I am extremely annoyed that new browser windows open up when I'm using a gaming mouse with a lot of buttons. I have lost the history of my main window many times as a… (meer info)

Hi, I am extremely annoyed that new browser windows open up when I'm using a gaming mouse with a lot of buttons. I have lost the history of my main window many times as another window opened up with one url. I have no idea of how this happens, but I would love it if the options could include disabling new windows. If I want a new window I can click on the Firefox button, I do not need nor want some mouse click combo to open a new windows. This has become so annoying that I cannot use Firefox.

Please include a 'disable new window' control under options.

Gevraagd door woll, 2 jaar geleden

Laatst beantwoord door jscher2000 - Support Volunteer, 2 jaar geleden

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Will not permit me to load an old profile. Your instructions on the recovering data page just feed me into an endless loop of prompts to create a new profile.

Will not permit me to load an old profile. Your instructions on the recovering data page just feed me into an endless loop of prompts to create a new profile. The old pr… (meer info)

Will not permit me to load an old profile. Your instructions on the recovering data page just feed me into an endless loop of prompts to create a new profile.


The old profiles had my logins for work. I would prefer not to have to spend hours resetting something like 15-20 logins and profiles and then the next two months forgetting what the new ones are.

Gevraagd door andrewchalk88, 2 jaar geleden

Laatst beantwoord door cor-el, 2 jaar geleden

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Ineed to login to one site but via differnt ID's but Password doesn't allow this & I cannot show the two IDs in the login name page

My wife & I have separate accounts in a fund, the web site is the same but the ID and passwords are different, I can make and save these in password manager but when … (meer info)

My wife & I have separate accounts in a fund, the web site is the same but the ID and passwords are different, I can make and save these in password manager but when I click on either one it only goes to the web site and doesn't fill in the data fields, associated with this, is also the issue of being able to ID which of the two logins in the list of available logins, belongs to which person ie how do I distinguish the web site data for a or b so as to make the job easier than manually logging in please? It'd be nice to be able to label these two logins in some way or use coloured text or similar?

Gevraagd door Agelessgood guy, 2 jaar geleden

Beantwoord door Wesley Branton, 2 jaar geleden

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Everytime I sign in to Mozilla Firefox, I get asked "Do you want to allow this app to make changes to your devices" the app is C:programfiles\Mozilla firefox/firefox.exe

Tell me how to eliminate the question in subject from being asked everytime I sign in to the Mozills Fitere Fox browser. It requires me to click "Yes". It's annoying and… (meer info)

Tell me how to eliminate the question in subject from being asked everytime I sign in to the Mozills Fitere Fox browser. It requires me to click "Yes". It's annoying and was not need in the past.

Gevraagd door gfitzgerald7, 2 jaar geleden

Laatst beantwoord door cor-el, 2 jaar geleden

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Search in Yandex on top of the search suggestion

It just appeared in one of the recent updates. I'll spare you the ranting about quality of this 'advertisement', and how I'm still able to chose preferred search engine w… (meer info)

It just appeared in one of the recent updates. I'll spare you the ranting about quality of this 'advertisement', and how I'm still able to chose preferred search engine without your 'advises' Just one simple question: how do I kill it once and for good?

Gevraagd door Крафт, 2 jaar geleden

Beantwoord door jscher2000 - Support Volunteer, 2 jaar geleden

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Cannot Open Images downloaded via Firefox

Any image (png or jpeg) I download from the web I cannot open, I get an error message and the file size is always less than 300kb. I will go and download same image via c… (meer info)

Any image (png or jpeg) I download from the web I cannot open, I get an error message and the file size is always less than 300kb. I will go and download same image via chrome and not have any issues.

Gevraagd door Kyle Scoble, 2 jaar geleden

Beantwoord door jscher2000 - Support Volunteer, 2 jaar geleden

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How do I change the name of a file I am going to download ... before I download it ???

I have just had to reload FIREFOX ... loosing both my history/web addresses ... and it would appear also an automatic prompt before downloading a file! Some files for dow… (meer info)

I have just had to reload FIREFOX ... loosing both my history/web addresses ... and it would appear also an automatic prompt before downloading a file!

Some files for downloading do not have clearly written titles ... Gzil_56565 for instance.

So when I clicked the file for downloading, the system would check if I still wanted to download the file with a pop-up ... in which I could type over the file's title with something more befitting ... like GODZILLA fights BAMBI.

At the moment ... the files load with their odd titles ... and I am wasting time having to review them and rename!

Many thanks

Jon (UK)

Gevraagd door chesham, 1 jaar geleden

Laatst beantwoord door cor-el, 1 jaar geleden

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Login information is deleted everytime I close firefox

Firefox is no longer remembering my logins. I had 100s out there. Started yesterday. I tried the login.json file and that did nothing. I tried db4 but I only have one… (meer info)

Firefox is no longer remembering my logins. I had 100s out there. Started yesterday. I tried the login.json file and that did nothing. I tried db4 but I only have one copy of that file. I tried to synch with my phone, which seems to have some of the logins and it will not synch. My files are not marked to read only and I cannot find any setting that may have been tripped to prevent logins from saving. Any other ideas? Thank you.

Gevraagd door krygel, 2 jaar geleden

Laatst beantwoord door cor-el, 1 jaar geleden

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Image elements out of position FF 77.0.1

Hi, I am developing a WYSIWYG site through Adobe Portfolio. When viewed in the editor, image elements are in the correct position. However, when viewed in FF, they are … (meer info)

Hi,

I am developing a WYSIWYG site through Adobe Portfolio. When viewed in the editor, image elements are in the correct position.

However, when viewed in FF, they are a long way out of position. In Chrome and Edge, they are much better, but still out by a small amount.

Please see attached screen dumps.

Any ideas? I suspect it is a combination of coding generated by the editor and the way FF interprets the code.

Regards,

Steve

Gevraagd door OzSteveC, 1 jaar geleden

Beantwoord door Wesley Branton, 1 jaar geleden

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Microsoft Edge pop-ups

Hello, I've been using Firefox as my browser choice for ten years now and just recently whenever I click on the Firefox site I get this banner at the top of my screen wit… (meer info)

Hello, I've been using Firefox as my browser choice for ten years now and just recently whenever I click on the Firefox site I get this banner at the top of my screen with an annoying Microsoft Edge pop-up multiple times when I'm using the Firefox browser. Can anyone tell me how i can stop these annoying pop-ups? Thank you for your help.

Gevraagd door doughosie1, 1 jaar geleden

Laatst beantwoord door jscher2000 - Support Volunteer, 1 jaar geleden

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Downloaded Firefox, now Youtube and Skype don't work after my computer goes to sleep

I downloaded Firefox a couple of months ago and ever since, Skype, Youtube, and any video based apps and services don't work after my MacBook Pro goes to sleep for the ni… (meer info)

I downloaded Firefox a couple of months ago and ever since, Skype, Youtube, and any video based apps and services don't work after my MacBook Pro goes to sleep for the night. I've tried clearing history, cookies, etc., but so far nothing has solved the problem. The only thing that makes it work is restarting the computer everyday. Please help!

Gevraagd door tostyj, 2 jaar geleden

Laatst beantwoord door tostyj, 1 jaar geleden

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Problems with new Reader View design

The new design of Reader View has two problems: Given that this feature is particularly important for those with eyesight problems or other disabilities, it seems like … (meer info)

The new design of Reader View has two problems:

  1. Given that this feature is particularly important for those with eyesight problems or other disabilities, it seems like a bad move to have made the buttons smaller.
  1. The buttons used to be on the left-hand side of the window, but now they're directly to the left of the page text. This means that the pop-out controls for the Listen button now overlap the text. So if I want to be able to read the text at the same time as listening to the TTS, I have to click a second time on the Listen button to hide the pop-up. Then I have to click on it for a third time if I want to stop the TTS.

Gevraagd door Andrew Gillett, 2 jaar geleden

Laatst beantwoord door Andrew Gillett, 1 jaar geleden

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Adblocker Extensio

We provide a free adblocker to our customers. In previous versions of FireFox we could install the extension with our provided MSI installation file. But with the rece… (meer info)

We provide a free adblocker to our customers. In previous versions of FireFox we could install the extension with our provided MSI installation file. But with the recent updates to FF, it no longer works. What do we need to add or do in order for the MSI to continue to work?

Gevraagd door devops2, 1 jaar geleden

Laatst beantwoord door TyDraniu, 1 jaar geleden

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browser.startup.homepage

When I open Firefox, I receive the following: Firefox can’t find the file at jar:file:///C:/Program Files/Mozilla Firefox/browser/omni.ja!/chrome/en-US/locale/branding/b… (meer info)

When I open Firefox, I receive the following: Firefox can’t find the file at jar:file:///C:/Program Files/Mozilla Firefox/browser/omni.ja!/chrome/en-US/locale/branding/browserconfig.properties. I have seen the help that suggest I go to "about:config" and the browser.startup.homepage, which I have done. But the suggestion doesn't state what I should do once there. What do I do to the browser.startup.homepage?

Gevraagd door rand9149, 1 jaar geleden

Laatst beantwoord door cor-el, 1 jaar geleden