Getoonde gelabelde vragen: Alle vragen tonen
  • Opgelost
  • Gesloten
  • Gearchiveerd

Stop saving all image files as WebP?

I understand the newest version of Firefox offers support for WebP images, which is cool and great... but not when I need to download those images for use on my computer.… (meer info)

I understand the newest version of Firefox offers support for WebP images, which is cool and great... but not when I need to download those images for use on my computer. As an artist I need to be able to save things as .jpg or .png for my art programs (or even preview) to be able to open them. Is there any way to make this an option, or to not default to webp when saving images?

I've also tried changing the extension on the file using the "all files" option but it just corrupts the file and won't open them.

Gevraagd door nekosd43, 2 jaar geleden

Beantwoord door cor-el, 2 jaar geleden

  • Opgelost
  • Gearchiveerd

IRS DENIES ACCESS TO THEIR REFUND STATUS SITE

Reviewed "Sheribee" earlier issue which apparently involved a VPN. I do not have a VPN but have tried several times in the past week to access IRS refund status site wit… (meer info)

Reviewed "Sheribee" earlier issue which apparently involved a VPN. I do not have a VPN but have tried several times in the past week to access IRS refund status site without success. I can get into irs.gov, but am unsuccessful in accessing the refund status site after entering required input data. The issue has occurred only this past week.

I'm unaware of IRS issues causing this problem.

Have not had this issue on any other sites; and I have successful retrieved data in prior years.

I am not saving any sign on protocols with the irs or any other sites.

Running Windows 10. Thanks for any help. BTW I did get refund information using the telephone, but I want to ensure there's not a hidden conflict of some sort with FireFox. Thanks for any help.

Gevraagd door firefoxwag, 1 jaar geleden

Beantwoord door firefoxwag, 1 jaar geleden

  • Opgelost
  • Gesloten
  • Gearchiveerd

Gmail won't load

Gmail will not load in Firefox, but will in Chrome. I've cleared my history, cookies, and cache. I made sure I had the latest Firefox update, restarted my computer, check… (meer info)

Gmail will not load in Firefox, but will in Chrome. I've cleared my history, cookies, and cache. I made sure I had the latest Firefox update, restarted my computer, checked in internet connection, everything I could think of. There is no error message; it just stops loading and the page is totally blank, as you can see on the attached image. I've run out of ideas and know-how. Anyone else had this issue and resolved it?

Gevraagd door jvelmore, 1 jaar geleden

Beantwoord door cor-el, 1 jaar geleden

  • Opgelost
  • Gearchiveerd

All http sites are redirecting to https and display "potential security risk ahead" error

In my browser whenever I am opening non secure sites that are only like http://example.com it redirects to https://example.com and display the error. "Warning: Potential … (meer info)

In my browser whenever I am opening non secure sites that are only like http://example.com it redirects to https://example.com and display the error. "Warning: Potential Security Risk Ahead" error. I could not know how to fix this error. This is happening all of a sudden. I could not find a way to fix this error.

Gevraagd door vpp.nagaraju1234, 1 jaar geleden

Beantwoord door vpp.nagaraju1234, 1 jaar geleden

  • Opgelost
  • Gearchiveerd

Using Firefox with OS 10.10.5

I'm on an older iMac using OS 10.10.5 Yosemite. I can't upgrade due to work. Currently I'm running Firefox 78.3.1esr (64bit) and I'm having trouble seeing some websites … (meer info)

I'm on an older iMac using OS 10.10.5 Yosemite. I can't upgrade due to work.

Currently I'm running Firefox 78.3.1esr (64bit) and I'm having trouble seeing some websites correctly (see attached screenshot for ebay for example). Sites also take a longer time than usual to render.

Is there anything I can do to make Firefox work well again?

Thanks!

Gevraagd door susanfarro, 1 jaar geleden

Beantwoord door cor-el, 1 jaar geleden

  • Opgelost
  • Gearchiveerd

VIDEOJS: ERROR: (CODE:4 MEDIA_ERR_SRC_NOT_SUPPORTED) No compatible source was found for this media on WSHH

When I try to watch a video on WSHH, I get this error VIDEOJS: ERROR: (CODE:4 MEDIA_ERR_SRC_NOT_SUPPORTED) No compatible source was found for this media. I have DuckDuckG… (meer info)

When I try to watch a video on WSHH, I get this error VIDEOJS: ERROR: (CODE:4 MEDIA_ERR_SRC_NOT_SUPPORTED) No compatible source was found for this media. I have DuckDuckGo Privacy Essencials installed, and I also have uBlock Origin installed. I disable both extensions but I still see the same error. I'm on Ubuntu 20.04 LTS, and my Firefox version is 77.0.1 (64-bit) canonical - 1.0

I attach the console log.

Gevraagd door cunha-filipe, 1 jaar geleden

Beantwoord door cor-el, 1 jaar geleden

  • Opgelost
  • Gearchiveerd

How do i disable the fullscreen animation?

Heyo, I switched to firefox today and I noticed that on youtube there's an animation (fade in and out) when fullscreening. Is there any way to disable this? Thank… (meer info)

Heyo,

       I switched to firefox today and I noticed that on youtube there's an animation (fade in and out) when fullscreening. Is there any way to disable this?

Thanks

Gevraagd door xcakepiggie, 1 jaar geleden

Beantwoord door ARMAN KHAN, 1 jaar geleden

  • Opgelost
  • Gearchiveerd

Specific website won't open in Firefox but will open in other browsers.

My website, www.orthodoxdelmar.org, won't load in Firefox but will load in other browsers. I get a white screen in Firefox. I haven't had a problem with any other website… (meer info)

My website, www.orthodoxdelmar.org, won't load in Firefox but will load in other browsers. I get a white screen in Firefox. I haven't had a problem with any other website.

I've tried going directly to specific pages on the site. I've exited and restarted Firefox. I've restarted my laptop. I can't find any setting where I might have accidentally blocked the page.

I'm running Firefox 77.0.1 (64 bit) on Windows 10. Laptop only 4 months old.

What am I missing?

Thank you.

Gevraagd door khveraacker, 1 jaar geleden

Beantwoord door jscher2000 - Support Volunteer, 1 jaar geleden

  • Opgelost
  • Gearchiveerd

Firefox Scroll bug

There appears to be a bug in Firefox when I use this website, https://www.ourguide.com.au/tv_guide.php?r=melbourne&w=now When you scroll down, the headings move right… (meer info)

There appears to be a bug in Firefox when I use this website, https://www.ourguide.com.au/tv_guide.php?r=melbourne&w=now

When you scroll down, the headings move right and show above the wrong information, see attached screen shots.

If you use this website on Chrome, you don't get the scroll issue so I think it is either a Firefox bug or something that needs changing in my Firefox settings.

I am running Firefox 77.0.1 (64-bit).

Any help would be appreciated, thanks.

Gevraagd door Hawkeye, 1 jaar geleden

Beantwoord door Hawkeye, 1 jaar geleden

  • Opgelost
  • Gesloten
  • Gearchiveerd

"PRINT PREVIEW" is gone !!!

The "PRINT PREVIEW" option I have found under the "FILE" drop down is GONE!!! I Please tell me HOW to get it back (or at least find it somewhere else)! I absolutely DEPE… (meer info)

The "PRINT PREVIEW" option I have found under the "FILE" drop down is GONE!!! I Please tell me HOW to get it back (or at least find it somewhere else)! I absolutely DEPEND on this function for processing orders and printing packing slips !!!!

This is NOT an improvement for me!!! This is absolutely horrible!

Gevraagd door timestreasures, 1 jaar geleden

Beantwoord door cor-el, 1 jaar geleden

  • Opgelost
  • Gearchiveerd

Netflix no longer supported [SOLVED]

Hi! Netflix used to work great in Firefox on my Mac OS X 10.11.6 macbook. Now I've been getting an error message saying "Looks like your browser is no longer supported" w… (meer info)

Hi! Netflix used to work great in Firefox on my Mac OS X 10.11.6 macbook. Now I've been getting an error message saying "Looks like your browser is no longer supported" when trying to play video on Netflix and it won't play. I noticed that it self-updated a couple times over the last few days but these updates did not solve the problem. I'm hoping that this problem can be fixed so that I can keep watching Netflix on Firefox, as I find Chrome and other browsers are very slow and laggy compared to Firefox. Thanks :)

Gevraagd door teagankelk, 11 maanden geleden

Beantwoord door Seburo, 11 maanden geleden

  • Opgelost
  • Gearchiveerd

Video's won't play

I am running "Firefox Browser 93.0", and I have Windows 10 Pro Version 21H1, OS Build 19043.1288. I am unable to watch certain video's, as an example, the video in this l… (meer info)

I am running "Firefox Browser 93.0", and I have Windows 10 Pro Version 21H1, OS Build 19043.1288. I am unable to watch certain video's, as an example, the video in this link: [https://www.wandtv.com/news/illinois-.../article_24b92a86-32c4-11ec-a487-3bb3f17fa133.html] won't play. It use to work, but something has changed, not by me. It will play that same video using the "Edge Browser" so there is nothing wrong with the website. However, I can play this "YouTube Video": [https://www.youtube.com/watch?v=qAJSYk5wMiA] I also tried another link in their website, this is the weather link: [https://www.wandtv.com/weather] it starts to play, but then stops and nothing ever plays. Here is another link I tried on their website: [https://www.wandtv.com/sports/fans-ma.../article_f94f4ade-32e0-11ec-9351-ef71f52b96cd.html] It won't play either. But they all play in the "Edge Browser!" Any ideas on what changed and how do I change it back, so they will play? I prefer Firefox Browser to any other browser! Do you know what the issue could be? I appreciate your time! NiceSeeingYou

Gevraagd door niceseeingyou, 6 maanden geleden

Beantwoord door niceseeingyou, 6 maanden geleden

  • Opgelost
  • Gearchiveerd

Garbled Text on Websites

Attached is a sample of how web pages display. These can either initially display this way or, as in this example, the page opened correctly, I stepped away for a few min… (meer info)

Attached is a sample of how web pages display. These can either initially display this way or, as in this example, the page opened correctly, I stepped away for a few minutes and when I viewed the page again it looked like the example. I can have a page open and it is displaying correctly, then open a new tab and go to a different site and the text will look like the example.

I have cleared the cache, dumped all the cookies. Restarting the browser (I do this many times a day) will fix the current page but eventually another page will display like this.

I running version 84.0.2 64bit on a Mac Pro Mojave. I don't have this problem with other browsers like Chrome or Safari. I never see it on my Windows 10 system.

Gevraagd door MrBBPrinter, 1 jaar geleden

Beantwoord door cor-el, 1 jaar geleden

  • Opgelost
  • Gearchiveerd

Suddenly problems of seeing a mp4-video

Hi. I had been able seeing lots my own mp4-video which has been uploaded years ago. Not all, - but some of my videos now show a black window, - only able to hear the… (meer info)

Hi. I had been able seeing lots my own mp4-video which has been uploaded years ago. Not all,

 -  but some of my videos now show a black window,  -  only able to hear the sound-track

www.birkevang.info/Video/England.mp4 show black window but www.birkevang.info/Video/Portugal.mp4 is ok

(If I download the 'black' video from Birkevang-homepage using FTP - the video is still ok on my own PC.)

Mysterious ! (Someone: Mozilla-Windows-xxx- may be had made an update some days/weeks ago  ??)

Gevraagd door steen.billenstein, 1 jaar geleden

Beantwoord door AMAN ARYAN, 1 jaar geleden

  • Opgelost
  • Gearchiveerd

Facebook videos "Sorry, we're having trouble with playing this video."

Hi For two days I've been searching on the web and in here with no luck. Initially as Facebook is loading ... I can see the video for a brief second, then its turns gre… (meer info)

Hi

For two days I've been searching on the web and in here with no luck.

Initially as Facebook is loading ... I can see the video for a brief second, then its turns grey with the message "Sorry, we're having trouble with playing this video."

Appears to only be a problem on Facebook and only in FF (chrome facebook videos work fine)

Using

FF 81.0 (64-Bit) Windows 10 Version 2004

Tried with all addon's disabled. Tried with anti virus disabled

Tried adding "Flash Video Player for Facebook" addon

Videos all work and play in chrome.

Gevraagd door Greg, 1 jaar geleden

Beantwoord door jscher2000 - Support Volunteer, 1 jaar geleden

  • Opgelost
  • Gearchiveerd

When clicking “Play” on Roblox, it just opens a new tab and brings me to the homepage of Roblox.

So basically when I click “Play” on the Roblox website, it brings me to a new Roblox homepage tab. I know this isn’t really the place to be complaining about this, but I … (meer info)

So basically when I click “Play” on the Roblox website, it brings me to a new Roblox homepage tab. I know this isn’t really the place to be complaining about this, but I can’t find ANYTHING on Reddit, the Roblox forums, or any other help website, leaving the Mozilla forums as a last resort.

Gevraagd door Conrad Jordan, 2 jaar geleden

Beantwoord door Conrad Jordan, 2 jaar geleden

  • Opgelost
  • Gearchiveerd

How do I stop firefox from suggesting an email/login form?

I do not have any emails or logins saved onto firefox yet it still gives me the email or username from a dropdown menu. how can I stop firefox from doing that and delete … (meer info)

I do not have any emails or logins saved onto firefox yet it still gives me the email or username from a dropdown menu. how can I stop firefox from doing that and delete said emails/logins?

I am using 77.0.1

Gevraagd door IneedhelpwithFirefox, 1 jaar geleden

Beantwoord door cor-el, 1 jaar geleden

  • Opgelost
  • Gearchiveerd

We are sorry, but you do not have access to Google Maps. Please contact your Organization Administrator for access.

I have used/accessed Google Maps for years - so many I can't remember and now today I get this message We are sorry, but you do not have access to Google Maps. Please con… (meer info)

I have used/accessed Google Maps for years - so many I can't remember and now today I get this message

We are sorry, but you do not have access to Google Maps. Please contact your Organization Administrator for access.

Is this a FireFox muck up or what?

Gevraagd door Bill, 1 jaar geleden

Beantwoord door jscher2000 - Support Volunteer, 1 jaar geleden

  • Opgelost
  • Gearchiveerd

Loading Google always asks me to agree to terms

Every time I restart my pc and load google it asks me to 'agree' to their terms. It does not remember that I have done this and forgets the options I chose. It is just a… (meer info)

Every time I restart my pc and load google it asks me to 'agree' to their terms. It does not remember that I have done this and forgets the options I chose. It is just annoying having to click on it each time. I found an article online but it must have been applicable to an earlier version as when I go to Options > Privacy > History section there is no longer a button on the right "Exceptions..". I am using version 81.0.1 (64 bit). Any help appreciated. Thanks

Gevraagd door ken.smith1, 1 jaar geleden

Beantwoord door FredMcD, 1 jaar geleden